Brunel Health Group Pcn6: primary care network practices and patient survey
Brunel Health Group Pcn6 is a primary care network of 3 GP practices with 24,110 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, against 77% across England. Its practices have 3,796 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Brunel Health Group Pcn6 with survey results, the share of patients describing their overall experience as good ranges from 65% at Phoenix Surgery to 74% at Ridge Green Medical Practice, with a median of 73% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Phoenix Surgery has the highest share finding it easy to get through by phone (71%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Ridge Green Medical Practice | 12,338 | 74% | 61% | Good | 3,348 |
| Park Lane Practice | 7,501 | 73% | 63% | Good | 4,501 |
| Phoenix Surgery | 4,271 | 65% | 71% | Requires improvement | 4,271 |
Results for the network as a whole, from 289 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Brunel Health Group Pcn6 | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 72% | 81% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 62% | 59% | 58% |
| Easy to contact via the NHS App | 54% | 56% | 54% |
| Reception team helpful | 82% | 88% | 85% |
| Last contact good | 68% | 76% | 73% |
| Wait for appointment about right | 63% | 71% | 69% |
| Listened to well | 78% | 90% | 87% |
| Treated with care and concern | 78% | 89% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 87% | 92% | 90% |
There are 3,796 registered patients per full-time-equivalent qualified GP in Brunel Health Group Pcn6, more than England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 454 appointments a month per 1,000 patients (England: 510), 73% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.0% over the year (England: shrank 1.1%).
| Measure | Brunel Health Group Pcn6 | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 3,796 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 454 | 556 | 510 |
| Face-to-face appointments | 73% | 64% | 63% |
| Same day as booked | 39% | 40% | 45% |
| Did not attend | 4% | 3% | 4% |
| Patients aged 65 or over | 14% | 22% | 19% |
Relative to England, the register furthest below England's rate at practices in Brunel Health Group Pcn6 is osteoporosis (0.1% against 1.2%).
| Condition register | Age group | Brunel Health Group Pcn6 (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 14.3% | 15.2% | 3,457 |
| Depression | 18+ yrs | 12.5% | 14.3% | 2,374 |
| Diabetes | 17+ yrs | 7.6% | 7.9% | 1,476 |
| Asthma | 6+ yrs | 6.1% | 6.6% | 1,379 |
| Cancer | All ages | 2.6% | 3.8% | 629 |
| Coronary heart disease | All ages | 2.3% | 3.0% | 559 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 385 |
| COPD | All ages | 1.4% | 1.9% | 335 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 324 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 307 |
| Heart failure | All ages | 1.0% | 1.1% | 230 |
| Serious mental illness | All ages | 0.8% | 1.0% | 200 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 145 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 145 |
| Learning disability | All ages | 0.5% | 0.6% | 128 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 96 |
| Dementia | All ages | 0.2% | 0.8% | 57 |
| Palliative care | All ages | 0.2% | 0.6% | 46 |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% | 11 |
- Brunel Health Group Pcn1 (2 practices)
- Brunel Health Group Pcn3 (2 practices)
- Brunel Health Group Pcn5 (3 practices)
- Hawthorn and Merchiston PCN (2 practices)
- Wyvern Health Partnership PCN (3 practices)
Which practices are in Brunel Health Group Pcn6?
Park Lane Practice, Phoenix Surgery and Ridge Green Medical Practice.
How do patients rate Brunel Health Group Pcn6?
72% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Brunel Health Group Pcn6 cover?
24,110 registered patients across 3 practices in September 2026.
How many patients per GP does Brunel Health Group Pcn6 have?
3,796 per full-time-equivalent qualified GP, against 2,171 across England.