Brunel Health Group Pcn3: primary care network practices and patient survey
Brunel Health Group Pcn3 is a primary care network of 2 GP practices with 29,896 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,097 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in Brunel Health Group Pcn3 with survey results, the share of patients describing their overall experience as good ranges from 69% at Ashington House Surgery to 69% at North Swindon Practice, with a median of 69% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. North Swindon Practice has the highest share finding it easy to get through by phone (51%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| North Swindon Practice | 19,810 | 69% | 51% | Good | 2,072 |
| Ashington House Surgery | 10,086 | 69% | 27% | Good | 2,149 |
Results for the network as a whole, from 212 responses, against Bath and North East Somerset, Swindon and Wiltshire and England.
| Survey question | Brunel Health Group Pcn3 | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 69% | 81% | 77% |
| Easy to contact by phone | 42% | 62% | 57% |
| Easy to contact via the website | 50% | 59% | 58% |
| Easy to contact via the NHS App | 46% | 56% | 54% |
| Reception team helpful | 80% | 88% | 85% |
| Last contact good | 63% | 76% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 84% | 90% | 87% |
| Treated with care and concern | 83% | 89% | 86% |
| Confidence and trust in the clinician | 89% | 94% | 93% |
| Needs met | 84% | 92% | 90% |
There are 2,097 registered patients per full-time-equivalent qualified GP in Brunel Health Group Pcn3, close to England's 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. Practices recorded 508 appointments a month per 1,000 patients (England: 510), 83% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
20% of registered patients are aged 65 or over (England: 19%). Lists shrank by 1.5% over the year (England: shrank 1.1%).
| Measure | Brunel Health Group Pcn3 | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,097 | 2,110 | 2,171 |
| Appointments per 1,000 patients a month | 508 | 556 | 510 |
| Face-to-face appointments | 83% | 64% | 63% |
| Same day as booked | 44% | 40% | 45% |
| Did not attend | 2% | 3% | 4% |
| Patients aged 65 or over | 20% | 22% | 19% |
Relative to England, the register furthest above England's rate at practices in Brunel Health Group Pcn3 is heart failure (1.6% against 1.1%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Brunel Health Group Pcn3 (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.1% | 15.2% | 5,496 |
| Depression | 18+ yrs | 14.5% | 14.3% | 3,478 |
| Diabetes | 17+ yrs | 9.1% | 7.9% | 2,212 |
| Asthma | 6+ yrs | 6.9% | 6.6% | 1,962 |
| Chronic kidney disease | 18+ yrs | 3.8% | 4.6% | 912 |
| Cancer | All ages | 3.7% | 3.8% | 1,130 |
| Coronary heart disease | All ages | 2.9% | 3.0% | 872 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 692 |
| COPD | All ages | 2.0% | 1.9% | 594 |
| Stroke and TIA | All ages | 1.9% | 1.9% | 565 |
| Heart failure | All ages | 1.6% | 1.1% | 473 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 220 |
| Dementia | All ages | 0.9% | 0.8% | 259 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 210 |
| Serious mental illness | All ages | 0.8% | 1.0% | 247 |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% | 86 |
| Learning disability | All ages | 0.5% | 0.6% | 156 |
| Peripheral arterial disease | All ages | 0.4% | 0.6% | 136 |
| Palliative care | All ages | 0.3% | 0.6% | 91 |
- Brunel Health Group Pcn1 (2 practices)
- Brunel Health Group Pcn5 (3 practices)
- Brunel Health Group Pcn6 (3 practices)
- Hawthorn and Merchiston PCN (2 practices)
- Wyvern Health Partnership PCN (3 practices)
Which practices are in Brunel Health Group Pcn3?
Ashington House Surgery and North Swindon Practice.
How do patients rate Brunel Health Group Pcn3?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Brunel Health Group Pcn3 cover?
29,896 registered patients across 2 practices in September 2026.
How many patients per GP does Brunel Health Group Pcn3 have?
2,097 per full-time-equivalent qualified GP, against 2,171 across England.