Purton Medical Practice, Swindon: patient reviews and CQC rating
Purton Medical Practice is a GP practice in Swindon with 11,009 registered patients (September 2026). In the 2026 GP Patient Survey, 90% of its patients described their overall experience as good, above the England figure of 77% (Bath and North East Somerset, Swindon and Wiltshire: 81%). The Care Quality Commission rates it Good overall, in a report published in April 2019. It has 6.1 full-time-equivalent qualified GPs, or 1,803 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Purton Medical Practice
Its best result against England is the share who said the wait for their last appointment was about right: 90%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 45%, against 58% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
On overall experience it is 1st of the 22 practices in Swindon with 50 or more responses. 75% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (93%). 134 patients answered the survey (response rate 44%).
| Survey question | Purton Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Overall experience good | 90% | 81% | 77% |
| Easy to contact by phone | 75% | 62% | 57% |
| Easy to contact via the website | 45% | 59% | 58% |
| Easy to contact via the NHS App | 47% | 56% | 54% |
| Reception team helpful | 98% | 88% | 85% |
| Last contact good | 89% | 76% | 73% |
| Wait for appointment about right | 90% | 71% | 69% |
| Listened to well | 92% | 90% | 87% |
| Treated with care and concern | 93% | 89% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 96% | 92% | 90% |
In the Friends and Family Test for July 2026, 98% of 524 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Purton Medical Practice is Good, published in April 2019. All 5 key questions are rated Good. It held the same rating in the report before (May 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,009 patients were registered at Purton Medical Practice in September 2026, up 0.9% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 6.1 full-time-equivalent qualified GPs, there are 1,803 patients per GP, fewer than the England figure of 2,171 and Bath and North East Somerset, Swindon and Wiltshire's 2,110. The practice also has 3.3 nurses and 2.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.9 | 7.0 |
| August 2024 | 5.9 | 7.0 |
| August 2025 | 6.5 | 7.4 |
| August 2026 | 6.1 | 8.0 |
From June 2026 to August 2026 the practice recorded 5,034 appointments a month, or 457 per 1,000 registered patients (England: 510). 66% were face to face (England: 63%). 39% took place on the day they were booked and 3% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Purton Medical Practice | Bath and North East Somerset, Swindon and Wiltshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 457 | 556 | 510 |
| Face to face | 66% | 64% | 63% |
| Same day as booked | 39% | 40% | 45% |
| More than 28 days after booking | 3% | 7% | 5% |
| Did not attend | 2% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.6% against 1.2%), heart failure (1.8% against 1.1%) and atrial fibrillation (3.5% against 2.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), depression (8.5% against 14.3%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 10.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.2 years for women and 82.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.4% | 15.2% |
| Depression | 18+ yrs | 8.5% | 14.3% |
| Diabetes | 17+ yrs | 7.3% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Atrial fibrillation | All ages | 3.5% | 2.2% |
| Coronary heart disease | All ages | 3.2% | 3.0% |
| Osteoporosis | 50+ yrs | 2.6% | 1.2% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| COPD | All ages | 1.8% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 79.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Purton Medical Practice, High Street, Purton, Swindon, SN5 4BD. Phone: 01793 770207. Website: www.purtonsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ridge Green Medical Practice | 3.5 km | 74% |
| Ashington House Surgery | 4.7 km | 69% |
| Tinkers Lane Surgery | 4.9 km | 69% |
| North Swindon Practice | 4.9 km | 69% |
| New Court Surgery | 5.1 km | 81% |
- Cricklade Surgery (89% overall experience good)
- Malmesbury Medical Partnership (91% overall experience good)
- New Court Surgery (81% overall experience good)
- Tinkers Lane Surgery (69% overall experience good)
- Tolsey Surgery (89% overall experience good)
How do patients rate Purton Medical Practice?
In the 2026 GP Patient Survey, 90% of patients described their overall experience of Purton Medical Practice as good, above the England figure of 77%. 75% found it easy to get through by phone.
How many patients are registered at Purton Medical Practice?
11,009 patients were registered in September 2026, up 0.9% on a year earlier.
What is Purton Medical Practice's CQC rating?
Good overall, published in April 2019.
How many GPs does Purton Medical Practice have?
6.1 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,803 patients per GP against 2,171 across England.
Are appointments at Purton Medical Practice face to face?
66% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Purton Medical Practice's phone number?
01793 770207.