East Cornwall PCN: primary care network practices and patient survey
East Cornwall PCN is a primary care network of 7 GP practices with 71,785 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,855 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in East Cornwall PCN with survey results, the share of patients describing their overall experience as good ranges from 51% at Rosedean House Surgery to 98% at Quay Lane Surgery, with a median of 78% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Quay Lane Surgery has the highest share finding it easy to get through by phone (98%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Quay Lane Surgery | 4,640 | 98% | 98% | Good | 1,533 |
| Old Bridge Surgery | 9,941 | 82% | 69% | Good | 1,609 |
| Port View Surgery | 7,140 | 81% | 52% | Good | 1,579 |
| Penntorr Health | 11,640 | 78% | 55% | Good | 1,584 |
| Oak Tree Surgery | 17,761 | 72% | 54% | Good | 1,956 |
| Drs. Hamilton, Earl & Sowden | 12,115 | 67% | 47% | Good | 2,118 |
| Rosedean House Surgery | 8,548 | 51% | 15% | Requires improvement | 3,038 |
Results for the network as a whole, from 714 responses, against Cornwall and the Isles of Scilly and England.
| Survey question | East Cornwall PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 53% | 58% | 57% |
| Easy to contact via the website | 59% | 65% | 58% |
| Easy to contact via the NHS App | 61% | 58% | 54% |
| Reception team helpful | 82% | 86% | 85% |
| Last contact good | 69% | 74% | 73% |
| Wait for appointment about right | 65% | 71% | 69% |
| Listened to well | 87% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 1,855 registered patients per full-time-equivalent qualified GP in East Cornwall PCN, fewer than England's 2,171 and Cornwall and the Isles of Scilly's 1,871. Practices recorded 689 appointments a month per 1,000 patients (England: 510), 46% of them face to face. 51% of appointments took place on the day they were booked (England: 45%).
30% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.5% over the year (England: shrank 1.1%).
| Measure | East Cornwall PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Patients per qualified GP | 1,855 | 1,871 | 2,171 |
| Appointments per 1,000 patients a month | 689 | 633 | 510 |
| Face-to-face appointments | 46% | 59% | 63% |
| Same day as booked | 51% | 44% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 30% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in East Cornwall PCN is copd (3.8% against 1.9%), and the furthest below is learning disability (0.5% against 0.6%).
| Condition register | Age group | East Cornwall PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.7% | 15.2% | 14,216 |
| Depression | 18+ yrs | 17.9% | 14.3% | 10,756 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 5,407 |
| Asthma | 6+ yrs | 8.5% | 6.6% | 5,888 |
| Cancer | All ages | 6.1% | 3.8% | 4,439 |
| Coronary heart disease | All ages | 5.2% | 3.0% | 3,730 |
| Chronic kidney disease | 18+ yrs | 4.9% | 4.6% | 2,939 |
| COPD | All ages | 3.8% | 1.9% | 2,770 |
| Atrial fibrillation | All ages | 3.7% | 2.2% | 2,689 |
| Stroke and TIA | All ages | 3.0% | 1.9% | 2,177 |
| Heart failure | All ages | 1.6% | 1.1% | 1,182 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 499 |
| Dementia | All ages | 1.2% | 0.8% | 878 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 688 |
| Serious mental illness | All ages | 1.0% | 1.0% | 713 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 569 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 525 |
| Palliative care | All ages | 0.6% | 0.6% | 399 |
| Learning disability | All ages | 0.5% | 0.6% | 332 |
- Arbennek Health PCN (4 practices)
- Coast and Country PCN (4 practices)
- Coastal (Kernow) PCN (4 practices)
- Falmouth and Penryn PCN (4 practices)
- Isles of Scilly & South Kerrier PCN (5 practices)
- Launceston and Tamar Valley PCN (2 practices)
- North Cornwall Coast PCN (3 practices)
- North Kerrier East PCN (2 practices)
- North Kerrier West PCN (2 practices)
- Penwith PCN (7 practices)
- St Austell Healthcare PCN (2 practices)
- Three Harbours and Bosvena PCN (4 practices)
Which practices are in East Cornwall PCN?
Drs. Hamilton, Earl & Sowden, Oak Tree Surgery, Old Bridge Surgery, Penntorr Health, Port View Surgery, Quay Lane Surgery and Rosedean House Surgery.
How do patients rate East Cornwall PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does East Cornwall PCN cover?
71,785 registered patients across 7 practices in September 2026.
How many patients per GP does East Cornwall PCN have?
1,855 per full-time-equivalent qualified GP, against 2,171 across England.