North Kerrier East PCN: primary care network practices and patient survey
North Kerrier East PCN is a primary care network of 2 GP practices with 25,487 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 1,749 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 2 practices in North Kerrier East PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at Veor Surgery to 75% at Leatside Health Centre, with a median of 73% (England: 77%). None differs from England by more than the survey's margin of error. Veor Surgery has the highest share finding it easy to get through by phone (59%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Leatside Health Centre | 16,575 | 75% | 48% | Good | 1,910 |
| Veor Surgery | 8,912 | 71% | 59% | Requires improvement | 1,512 |
Results for the network as a whole, from 232 responses, against Cornwall and the Isles of Scilly and England.
| Survey question | North Kerrier East PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 74% | 79% | 77% |
| Easy to contact by phone | 52% | 58% | 57% |
| Easy to contact via the website | 63% | 65% | 58% |
| Easy to contact via the NHS App | 44% | 58% | 54% |
| Reception team helpful | 80% | 86% | 85% |
| Last contact good | 69% | 74% | 73% |
| Wait for appointment about right | 72% | 71% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 84% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 90% | 91% | 90% |
There are 1,749 registered patients per full-time-equivalent qualified GP in North Kerrier East PCN, fewer than England's 2,171 and Cornwall and the Isles of Scilly's 1,871. Practices recorded 709 appointments a month per 1,000 patients (England: 510), 45% of them face to face. 60% of appointments took place on the day they were booked (England: 45%).
25% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.0% over the year (England: shrank 1.1%).
| Measure | North Kerrier East PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Patients per qualified GP | 1,749 | 1,871 | 2,171 |
| Appointments per 1,000 patients a month | 709 | 633 | 510 |
| Face-to-face appointments | 45% | 59% | 63% |
| Same day as booked | 60% | 44% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 25% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in North Kerrier East PCN is stroke and tia (3.4% against 1.9%), and the furthest below is osteoporosis (0.5% against 1.2%).
| Condition register | Age group | North Kerrier East PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.4% | 15.2% | 4,942 |
| Depression | 18+ yrs | 19.3% | 14.3% | 4,034 |
| Asthma | 6+ yrs | 9.0% | 6.6% | 2,173 |
| Diabetes | 17+ yrs | 8.9% | 7.9% | 1,889 |
| Chronic kidney disease | 18+ yrs | 7.6% | 4.6% | 1,589 |
| Coronary heart disease | All ages | 4.9% | 3.0% | 1,261 |
| Cancer | All ages | 4.4% | 3.8% | 1,110 |
| Stroke and TIA | All ages | 3.4% | 1.9% | 859 |
| Atrial fibrillation | All ages | 3.2% | 2.2% | 805 |
| COPD | All ages | 2.9% | 1.9% | 751 |
| Heart failure | All ages | 1.9% | 1.1% | 481 |
| Serious mental illness | All ages | 1.4% | 1.0% | 356 |
| Epilepsy | 18+ yrs | 1.2% | 0.8% | 250 |
| Dementia | All ages | 1.2% | 0.8% | 294 |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% | 232 |
| Learning disability | All ages | 1.0% | 0.6% | 246 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 177 |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% | 59 |
| Palliative care | All ages | 0.3% | 0.6% | 89 |
- Arbennek Health PCN (4 practices)
- Coast and Country PCN (4 practices)
- Coastal (Kernow) PCN (4 practices)
- East Cornwall PCN (7 practices)
- Falmouth and Penryn PCN (4 practices)
- Isles of Scilly & South Kerrier PCN (5 practices)
- Launceston and Tamar Valley PCN (2 practices)
- North Cornwall Coast PCN (3 practices)
- North Kerrier West PCN (2 practices)
- Penwith PCN (7 practices)
- St Austell Healthcare PCN (2 practices)
- Three Harbours and Bosvena PCN (4 practices)
Which practices are in North Kerrier East PCN?
Leatside Health Centre and Veor Surgery.
How do patients rate North Kerrier East PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does North Kerrier East PCN cover?
25,487 registered patients across 2 practices in September 2026.
How many patients per GP does North Kerrier East PCN have?
1,749 per full-time-equivalent qualified GP, against 2,171 across England.