Three Harbours and Bosvena PCN: primary care network practices and patient survey
Three Harbours and Bosvena PCN is a primary care network of 4 GP practices with 44,439 registered patients (September 2026). In the 2026 GP Patient Survey, 72% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,551 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Three Harbours and Bosvena PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Stillmoor House Medical Practice to 92% at Lostwithiel Medical Practice, with a median of 78% (England: 77%). 1 is above England and 1 below by more than the survey's margin of error. Lostwithiel Medical Practice has the highest share finding it easy to get through by phone (96%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Lostwithiel Medical Practice | 5,397 | 92% | 96% | Outstanding | 2,065 |
| Fowey River Practice | 8,537 | 82% | 68% | Good | 7,533 |
| Middleway Surgery | 6,610 | 74% | 66% | Good | 1,658 |
| Stillmoor House Medical Practice | 23,895 | 63% | 49% | Good | 2,466 |
Results for the network as a whole, from 484 responses, against Cornwall and the Isles of Scilly and England.
| Survey question | Three Harbours and Bosvena PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 72% | 79% | 77% |
| Easy to contact by phone | 61% | 58% | 57% |
| Easy to contact via the website | 61% | 65% | 58% |
| Easy to contact via the NHS App | 55% | 58% | 54% |
| Reception team helpful | 79% | 86% | 85% |
| Last contact good | 69% | 74% | 73% |
| Wait for appointment about right | 71% | 71% | 69% |
| Listened to well | 83% | 89% | 87% |
| Treated with care and concern | 83% | 88% | 86% |
| Confidence and trust in the clinician | 90% | 94% | 93% |
| Needs met | 86% | 91% | 90% |
There are 2,551 registered patients per full-time-equivalent qualified GP in Three Harbours and Bosvena PCN, more than England's 2,171 and Cornwall and the Isles of Scilly's 1,871. Practices recorded 605 appointments a month per 1,000 patients (England: 510), 66% of them face to face. 43% of appointments took place on the day they were booked (England: 45%).
27% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.3% over the year (England: shrank 1.1%).
| Measure | Three Harbours and Bosvena PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Patients per qualified GP | 2,551 | 1,871 | 2,171 |
| Appointments per 1,000 patients a month | 605 | 633 | 510 |
| Face-to-face appointments | 66% | 59% | 63% |
| Same day as booked | 43% | 44% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 27% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Three Harbours and Bosvena PCN is heart failure (2.0% against 1.1%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Three Harbours and Bosvena PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 19.1% | 15.2% | 8,453 |
| Depression | 18+ yrs | 15.3% | 14.3% | 5,556 |
| Asthma | 6+ yrs | 8.2% | 6.6% | 3,471 |
| Diabetes | 17+ yrs | 8.1% | 7.9% | 2,968 |
| Chronic kidney disease | 18+ yrs | 7.1% | 4.6% | 2,566 |
| Cancer | All ages | 5.3% | 3.8% | 2,366 |
| Coronary heart disease | All ages | 4.7% | 3.0% | 2,087 |
| Atrial fibrillation | All ages | 3.3% | 2.2% | 1,483 |
| Stroke and TIA | All ages | 3.1% | 1.9% | 1,367 |
| COPD | All ages | 2.4% | 1.9% | 1,051 |
| Heart failure | All ages | 2.0% | 1.1% | 890 |
| Dementia | All ages | 1.2% | 0.8% | 516 |
| Serious mental illness | All ages | 1.1% | 1.0% | 475 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 351 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 360 |
| Palliative care | All ages | 1.0% | 0.6% | 422 |
| Learning disability | All ages | 0.7% | 0.6% | 331 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 310 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 137 |
- Arbennek Health PCN (4 practices)
- Coast and Country PCN (4 practices)
- Coastal (Kernow) PCN (4 practices)
- East Cornwall PCN (7 practices)
- Falmouth and Penryn PCN (4 practices)
- Isles of Scilly & South Kerrier PCN (5 practices)
- Launceston and Tamar Valley PCN (2 practices)
- North Cornwall Coast PCN (3 practices)
- North Kerrier East PCN (2 practices)
- North Kerrier West PCN (2 practices)
- Penwith PCN (7 practices)
- St Austell Healthcare PCN (2 practices)
Which practices are in Three Harbours and Bosvena PCN?
Fowey River Practice, Lostwithiel Medical Practice, Middleway Surgery and Stillmoor House Medical Practice.
How do patients rate Three Harbours and Bosvena PCN?
72% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Three Harbours and Bosvena PCN cover?
44,439 registered patients across 4 practices in September 2026.
How many patients per GP does Three Harbours and Bosvena PCN have?
2,551 per full-time-equivalent qualified GP, against 2,171 across England.