Stillmoor House Medical Practice, Bodmin: patient reviews and CQC rating
Stillmoor House Medical Practice is a GP practice in Bodmin with 23,895 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77% (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2022. It has 9.7 full-time-equivalent qualified GPs, or 2,466 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Stillmoor House Medical Practice
Its result closest to England is the share who found it easy to contact the practice using the NHS App: 51%, against 54% across England. Its weakest is the share who described their last contact with the practice as good: 59%, below the England figure of 73%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
49% found it easy to get through by phone (England: 57%). The overall experience result is 13 points lower than in 2025 (76%). 100 patients answered the survey (response rate 29%).
| Survey question | Stillmoor House Medical Practice | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 63% | 79% | 77% |
| Easy to contact by phone | 49% | 58% | 57% |
| Easy to contact via the website | 50% | 65% | 58% |
| Easy to contact via the NHS App | 51% | 58% | 54% |
| Reception team helpful | 76% | 86% | 85% |
| Last contact good | 59% | 74% | 73% |
| Wait for appointment about right | 63% | 71% | 69% |
| Listened to well | 80% | 89% | 87% |
| Treated with care and concern | 81% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 81% | 91% | 90% |
In the Friends and Family Test for July 2026, 91% of 421 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Stillmoor House Medical Practice is Good, published in April 2022. All 5 key questions are rated Good. It held the same rating in the report before (February 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
23,895 patients were registered at Stillmoor House Medical Practice in September 2026, almost the same as a year earlier.
23% of its patients are aged 65 or over, against 19% across England. With 9.7 full-time-equivalent qualified GPs, there are 2,466 patients per GP, more than the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 10.3 nurses and 14.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.2 | 12.1 |
| August 2024 | 10.0 | 10.9 |
| August 2025 | 9.3 | 15.5 |
| August 2026 | 9.7 | 13.1 |
From June 2026 to August 2026 the practice recorded 13,610 appointments a month, or 570 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 48% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Stillmoor House Medical Practice | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 570 | 633 | 510 |
| Face to face | 59% | 59% | 63% |
| Same day as booked | 48% | 44% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), a learning disability (0.9% against 0.6%) and epilepsy (1.2% against 0.8%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%) and osteoporosis (0.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 26.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.3 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.3% | 15.2% |
| Depression | 18+ yrs | 16.3% | 14.3% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Cancer | All ages | 4.9% | 3.8% |
| Coronary heart disease | All ages | 4.2% | 3.0% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 73.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 65.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.3% | 74.9% |
Stillmoor House Medical Practice, Bell Lane, Bodmin, PL31 2JJ. Phone: 0120872488. Website: www.stillmoorhousemedicalpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lostwithiel Medical Practice | 8.0 km | 92% |
| Wadebridge and Camel Estuary Practice | 9.5 km | 77% |
| The Clays Practice | 10.6 km | 88% |
| Middleway Surgery | 12.9 km | 74% |
| Wheal Northey | 14.5 km | 70% |
- Fowey River Practice (82% overall experience good)
- Lostwithiel Medical Practice (92% overall experience good)
- Middleway Surgery (74% overall experience good)
How do patients rate Stillmoor House Medical Practice?
In the 2026 GP Patient Survey, 63% of patients described their overall experience of Stillmoor House Medical Practice as good, below the England figure of 77%. 49% found it easy to get through by phone.
How many patients are registered at Stillmoor House Medical Practice?
23,895 patients were registered in September 2026, up 0.0% on a year earlier.
What is Stillmoor House Medical Practice's CQC rating?
Good overall, published in April 2022.
How many GPs does Stillmoor House Medical Practice have?
9.7 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 2,466 patients per GP against 2,171 across England.
Are appointments at Stillmoor House Medical Practice face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Stillmoor House Medical Practice's phone number?
0120872488.