Fowey River Practice, Fowey: patient reviews and CQC rating
Fowey River Practice is a GP practice in Fowey with 8,537 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 1.1 full-time-equivalent qualified GPs, or 7,533 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Fowey River Practice
Its best result against England is the share who found it easy to contact the practice through its website: 76%, above the England figure of 58%. Its weakest is the share who found the reception and administrative team helpful: 83%, against 85% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
68% found it easy to get through by phone (England: 57%). The overall experience result is 1 point higher than in 2025 (81%). 147 patients answered the survey (response rate 44%).
| Survey question | Fowey River Practice | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 68% | 58% | 57% |
| Easy to contact via the website | 76% | 65% | 58% |
| Easy to contact via the NHS App | 65% | 58% | 54% |
| Reception team helpful | 83% | 86% | 85% |
| Last contact good | 85% | 74% | 73% |
| Wait for appointment about right | 87% | 71% | 69% |
| Listened to well | 88% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 91% | 94% | 93% |
| Needs met | 89% | 91% | 90% |
In the Friends and Family Test for July 2026, 81% of 59 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Fowey River Practice is Good, published in September 2018. All 5 key questions are rated Good. It held the same rating in the report before (August 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
8,537 patients were registered at Fowey River Practice in September 2026, up 2.1% on a year earlier (England: down 1.1%).
32% of its patients are aged 65 or over, against 19% across England. With 1.1 full-time-equivalent qualified GPs, there are 7,533 patients per GP, more than the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 5.0 nurses and 1.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.2 | 2.4 |
| August 2024 | 1.1 | 3.3 |
| August 2025 | 2.0 | 3.9 |
| August 2026 | 1.1 | 4.1 |
From June 2026 to August 2026 the practice recorded 6,127 appointments a month, or 718 per 1,000 registered patients (England: 510). 75% were face to face (England: 63%). 42% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Fowey River Practice | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 718 | 633 | 510 |
| Face to face | 75% | 59% | 63% |
| Same day as booked | 42% | 44% | 45% |
| More than 28 days after booking | 1% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (3.8% against 1.9%), dementia (1.6% against 0.8%) and coronary heart disease (5.6% against 3.0%). It has a lower share for osteoporosis (0.3% against 1.2%) and depression (9.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 20.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.8 years for women and 79.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.9% | 15.2% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Diabetes | 17+ yrs | 7.7% | 7.9% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 5.8% | 3.8% |
| Coronary heart disease | All ages | 5.6% | 3.0% |
| Atrial fibrillation | All ages | 4.2% | 2.2% |
| Stroke and TIA | All ages | 3.8% | 1.9% |
| COPD | All ages | 2.0% | 1.9% |
| Dementia | All ages | 1.6% | 0.8% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.9% | 74.9% |
Fowey River Practice, The Surgery, Rawlings Lane, Fowey, PL23 1DT. Phone: 01726 829272. Website: www.foweyriverpractice.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Middleway Surgery | 5.9 km | 74% |
| Lostwithiel Medical Practice | 8.1 km | 92% |
| Wheal Northey | 8.9 km | 70% |
| Old Bridge Surgery | 12.9 km | 82% |
| Mevagissey Surgery | 13.2 km | 56% |
- Lostwithiel Medical Practice (92% overall experience good)
- Middleway Surgery (74% overall experience good)
- Stillmoor House Medical Practice (63% overall experience good)
How do patients rate Fowey River Practice?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Fowey River Practice as good, against 77% across England. 68% found it easy to get through by phone.
How many patients are registered at Fowey River Practice?
8,537 patients were registered in September 2026, up 2.1% on a year earlier.
What is Fowey River Practice's CQC rating?
Good overall, published in September 2018.
How many GPs does Fowey River Practice have?
1.1 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 7,533 patients per GP against 2,171 across England.
Are appointments at Fowey River Practice face to face?
75% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Fowey River Practice's phone number?
01726 829272.