Lostwithiel Medical Practice, Lostwithiel: patient reviews and CQC rating
Lostwithiel Medical Practice is a GP practice in Lostwithiel with 5,397 registered patients (September 2026). In the 2026 GP Patient Survey, 92% of its patients described their overall experience as good, above the England figure of 77% (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Outstanding overall, in a report published in April 2018. It has 2.6 full-time-equivalent qualified GPs, or 2,065 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lostwithiel Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 96%, above the England figure of 57%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 7 are above England and 0 below by more than the survey's margin of error, and 4 within it.
96% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (90%). 114 patients answered the survey (response rate 44%).
| Survey question | Lostwithiel Medical Practice | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 92% | 79% | 77% |
| Easy to contact by phone | 96% | 58% | 57% |
| Easy to contact via the website | 89% | 65% | 58% |
| Easy to contact via the NHS App | 82% | 58% | 54% |
| Reception team helpful | 96% | 86% | 85% |
| Last contact good | 87% | 74% | 73% |
| Wait for appointment about right | 84% | 71% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 93% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Lostwithiel Medical Practice is Outstanding, published in April 2018. 2 key questions are rated differently: Safe Good and Caring Good. Its previous overall rating was Good (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Outstanding |
5,397 patients were registered at Lostwithiel Medical Practice in September 2026, up 1.5% on a year earlier (England: down 1.1%).
33% of its patients are aged 65 or over, against 19% across England. With 2.6 full-time-equivalent qualified GPs, there are 2,065 patients per GP, close to the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 2.6 nurses and 3.2 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.2 | 2.1 |
| August 2024 | 1.7 | 2.8 |
| August 2025 | 1.7 | 3.8 |
| August 2026 | 2.6 | 6.9 |
From June 2026 to August 2026 the practice recorded 3,486 appointments a month, or 646 per 1,000 registered patients (England: 510). 60% were face to face (England: 63%). 32% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
31% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Lostwithiel Medical Practice | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 646 | 633 | 510 |
| Face to face | 60% | 59% | 63% |
| Same day as booked | 32% | 44% | 45% |
| More than 28 days after booking | 2% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (5.5% against 0.6%), dementia (1.7% against 0.8%) and stroke or TIA (3.7% against 1.9%). It has a lower share for osteoporosis (0.3% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.0 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.6% | 15.2% |
| Depression | 18+ yrs | 13.6% | 14.3% |
| Asthma | 6+ yrs | 7.7% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.2% | 4.6% |
| Diabetes | 17+ yrs | 6.8% | 7.9% |
| Cancer | All ages | 6.5% | 3.8% |
| Palliative care | All ages | 5.5% | 0.6% |
| Coronary heart disease | All ages | 4.6% | 3.0% |
| Stroke and TIA | All ages | 3.7% | 1.9% |
| Atrial fibrillation | All ages | 3.6% | 2.2% |
| COPD | All ages | 2.4% | 1.9% |
| Heart failure | All ages | 1.8% | 1.1% |
| Dementia | All ages | 1.7% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 72.9% | 74.9% |
Lostwithiel Medical Practice, North Street, Lostwithiel, PL22 0EF. Phone: 01208 872589. Website: www.lostwithielmedicalpractice.nhs.uk/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Middleway Surgery | 6.5 km | 74% |
| Stillmoor House Medical Practice | 8.0 km | 63% |
| Fowey River Practice | 8.1 km | 82% |
| Wheal Northey | 9.6 km | 70% |
| The Clays Practice | 11.6 km | 88% |
- Fowey River Practice (82% overall experience good)
- Middleway Surgery (74% overall experience good)
- Stillmoor House Medical Practice (63% overall experience good)
How do patients rate Lostwithiel Medical Practice?
In the 2026 GP Patient Survey, 92% of patients described their overall experience of Lostwithiel Medical Practice as good, above the England figure of 77%. 96% found it easy to get through by phone.
How many patients are registered at Lostwithiel Medical Practice?
5,397 patients were registered in September 2026, up 1.5% on a year earlier.
What is Lostwithiel Medical Practice's CQC rating?
Outstanding overall, published in April 2018.
How many GPs does Lostwithiel Medical Practice have?
2.6 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,065 patients per GP against 2,171 across England.
Are appointments at Lostwithiel Medical Practice face to face?
60% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lostwithiel Medical Practice's phone number?
01208 872589.