Falmouth and Penryn PCN: primary care network practices and patient survey
Falmouth and Penryn PCN is a primary care network of 4 GP practices with 47,618 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,973 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in Falmouth and Penryn PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Trescobeas Surgery to 90% at The Penryn Surgery, with a median of 83% (England: 77%). 2 are above England and 1 below by more than the survey's margin of error. The Falmouth Health Centre Practice has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Penryn Surgery | 19,540 | 90% | 68% | Good | 2,451 |
| The Falmouth Health Centre Practice | 10,606 | 89% | 79% | Good | 1,792 |
| The Westover Surgery | 7,100 | 77% | 67% | Good | 1,793 |
| Trescobeas Surgery | 10,372 | 62% | 44% | Good | 1,652 |
Results for the network as a whole, from 397 responses, against Cornwall and the Isles of Scilly and England.
| Survey question | Falmouth and Penryn PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 65% | 58% | 57% |
| Easy to contact via the website | 57% | 65% | 58% |
| Easy to contact via the NHS App | 41% | 58% | 54% |
| Reception team helpful | 85% | 86% | 85% |
| Last contact good | 78% | 74% | 73% |
| Wait for appointment about right | 76% | 71% | 69% |
| Listened to well | 86% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
There are 1,973 registered patients per full-time-equivalent qualified GP in Falmouth and Penryn PCN, close to England's 2,171 and Cornwall and the Isles of Scilly's 1,871. Practices recorded 516 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 38% of appointments took place on the day they were booked (England: 45%).
22% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.4% over the year (England: shrank 1.1%).
| Measure | Falmouth and Penryn PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Patients per qualified GP | 1,973 | 1,871 | 2,171 |
| Appointments per 1,000 patients a month | 516 | 633 | 510 |
| Face-to-face appointments | 63% | 59% | 63% |
| Same day as booked | 38% | 44% | 45% |
| Did not attend | 5% | 4% | 4% |
| Patients aged 65 or over | 22% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Falmouth and Penryn PCN is stroke and tia (2.6% against 1.9%), and the furthest below is palliative care (0.3% against 0.6%).
| Condition register | Age group | Falmouth and Penryn PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 15.1% | 15.2% | 7,513 |
| Depression | 18+ yrs | 12.7% | 14.3% | 5,405 |
| Asthma | 6+ yrs | 7.7% | 6.6% | 3,657 |
| Diabetes | 17+ yrs | 5.3% | 7.9% | 2,267 |
| Cancer | All ages | 4.2% | 3.8% | 2,073 |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% | 1,742 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 1,805 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,379 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,286 |
| COPD | All ages | 1.9% | 1.9% | 955 |
| Heart failure | All ages | 1.4% | 1.1% | 709 |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% | 219 |
| Serious mental illness | All ages | 1.0% | 1.0% | 474 |
| Dementia | All ages | 0.9% | 0.8% | 442 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 334 |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% | 283 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 287 |
| Learning disability | All ages | 0.4% | 0.6% | 201 |
| Palliative care | All ages | 0.3% | 0.6% | 156 |
- Arbennek Health PCN (4 practices)
- Coast and Country PCN (4 practices)
- Coastal (Kernow) PCN (4 practices)
- East Cornwall PCN (7 practices)
- Isles of Scilly & South Kerrier PCN (5 practices)
- Launceston and Tamar Valley PCN (2 practices)
- North Cornwall Coast PCN (3 practices)
- North Kerrier East PCN (2 practices)
- North Kerrier West PCN (2 practices)
- Penwith PCN (7 practices)
- St Austell Healthcare PCN (2 practices)
- Three Harbours and Bosvena PCN (4 practices)
Which practices are in Falmouth and Penryn PCN?
The Falmouth Health Centre Practice, The Penryn Surgery, The Westover Surgery and Trescobeas Surgery.
How do patients rate Falmouth and Penryn PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Falmouth and Penryn PCN cover?
47,618 registered patients across 4 practices in September 2026.
How many patients per GP does Falmouth and Penryn PCN have?
1,973 per full-time-equivalent qualified GP, against 2,171 across England.