Isles of Scilly & South Kerrier PCN: primary care network practices and patient survey
Isles of Scilly & South Kerrier PCN is a primary care network of 5 GP practices with 33,522 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,162 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Isles of Scilly & South Kerrier PCN with survey results, the share of patients describing their overall experience as good ranges from 79% at Cober Valley Health to 89% at St Keverne Health Centre, with a median of 82% (England: 77%). 2 are above England and 0 below by more than the survey's margin of error. The Health Centre has the highest share finding it easy to get through by phone (92%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| St Keverne Health Centre | 2,928 | 89% | 83% | Good | 1,525 |
| The Health Centre | 2,303 | 89% | 92% | Outstanding | 249 |
| Mullion Health Centre | 8,538 | 82% | 76% | Outstanding | 2,156 |
| Helston Medical Centre | 13,844 | 81% | 52% | Good | 1,249 |
| Cober Valley Health | 5,909 | 79% | 75% | – | 2,261 |
Results for the network as a whole, from 573 responses, against Cornwall and the Isles of Scilly and England.
| Survey question | Isles of Scilly & South Kerrier PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 82% | 79% | 77% |
| Easy to contact by phone | 67% | 58% | 57% |
| Easy to contact via the website | 68% | 65% | 58% |
| Easy to contact via the NHS App | 63% | 58% | 54% |
| Reception team helpful | 84% | 86% | 85% |
| Last contact good | 77% | 74% | 73% |
| Wait for appointment about right | 67% | 71% | 69% |
| Listened to well | 91% | 89% | 87% |
| Treated with care and concern | 91% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
There are 1,162 registered patients per full-time-equivalent qualified GP in Isles of Scilly & South Kerrier PCN, fewer than England's 2,171 and Cornwall and the Isles of Scilly's 1,871. Practices recorded 658 appointments a month per 1,000 patients (England: 510), 74% of them face to face. 34% of appointments took place on the day they were booked (England: 45%).
29% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | Isles of Scilly & South Kerrier PCN | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Patients per qualified GP | 1,162 | 1,871 | 2,171 |
| Appointments per 1,000 patients a month | 658 | 633 | 510 |
| Face-to-face appointments | 74% | 59% | 63% |
| Same day as booked | 34% | 44% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 29% | 26% | 19% |
Relative to England, the register furthest above England's rate at practices in Isles of Scilly & South Kerrier PCN is stroke and tia (3.4% against 1.9%), and the furthest below is depression (6.8% against 14.3%).
| Condition register | Age group | Isles of Scilly & South Kerrier PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% | 5,653 |
| Asthma | 6+ yrs | 8.3% | 6.6% | 2,473 |
| Diabetes | 17+ yrs | 7.5% | 7.9% | 1,939 |
| Depression | 18+ yrs | 6.8% | 14.3% | 1,744 |
| Chronic kidney disease | 18+ yrs | 6.4% | 4.6% | 1,639 |
| Cancer | All ages | 5.6% | 3.8% | 1,730 |
| Coronary heart disease | All ages | 5.1% | 3.0% | 1,579 |
| Atrial fibrillation | All ages | 3.6% | 2.2% | 1,106 |
| Stroke and TIA | All ages | 3.4% | 1.9% | 1,049 |
| COPD | All ages | 2.3% | 1.9% | 723 |
| Heart failure | All ages | 2.0% | 1.1% | 608 |
| Dementia | All ages | 1.0% | 0.8% | 326 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 269 |
| Osteoporosis | 50+ yrs | 1.0% | 1.2% | 158 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 217 |
| Serious mental illness | All ages | 0.8% | 1.0% | 245 |
| Peripheral arterial disease | All ages | 0.7% | 0.6% | 216 |
| Palliative care | All ages | 0.6% | 0.6% | 201 |
| Learning disability | All ages | 0.5% | 0.6% | 156 |
- Arbennek Health PCN (4 practices)
- Coast and Country PCN (4 practices)
- Coastal (Kernow) PCN (4 practices)
- East Cornwall PCN (7 practices)
- Falmouth and Penryn PCN (4 practices)
- Launceston and Tamar Valley PCN (2 practices)
- North Cornwall Coast PCN (3 practices)
- North Kerrier East PCN (2 practices)
- North Kerrier West PCN (2 practices)
- Penwith PCN (7 practices)
- St Austell Healthcare PCN (2 practices)
- Three Harbours and Bosvena PCN (4 practices)
Which practices are in Isles of Scilly & South Kerrier PCN?
Cober Valley Health, Helston Medical Centre, Mullion Health Centre, St Keverne Health Centre and The Health Centre.
How do patients rate Isles of Scilly & South Kerrier PCN?
82% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Isles of Scilly & South Kerrier PCN cover?
33,522 registered patients across 5 practices in September 2026.
How many patients per GP does Isles of Scilly & South Kerrier PCN have?
1,162 per full-time-equivalent qualified GP, against 2,171 across England.