Leatside Health Centre, Redruth: patient reviews and CQC rating
Leatside Health Centre is a GP practice in Redruth with 16,575 registered patients (September 2026). In the 2026 GP Patient Survey, 75% of its patients described their overall experience as good, against 77% across England (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2022. It has 8.7 full-time-equivalent qualified GPs, or 1,910 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Leatside Health Centre
Its best result against England is the share who found it easy to contact the practice through its website: 72%, above the England figure of 58%. Its weakest is the share who found it easy to contact the practice using the NHS App: 45%, against 54% across England. Of the 11 results in the table, 1 is above England and 1 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 2nd of the 3 practices in Redruth with 50 or more responses. 48% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (76%). 114 patients answered the survey (response rate 30%).
| Survey question | Leatside Health Centre | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 75% | 79% | 77% |
| Easy to contact by phone | 48% | 58% | 57% |
| Easy to contact via the website | 72% | 65% | 58% |
| Easy to contact via the NHS App | 45% | 58% | 54% |
| Reception team helpful | 77% | 86% | 85% |
| Last contact good | 71% | 74% | 73% |
| Wait for appointment about right | 73% | 71% | 69% |
| Listened to well | 89% | 89% | 87% |
| Treated with care and concern | 88% | 88% | 86% |
| Confidence and trust in the clinician | 97% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
In the Friends and Family Test for July 2026, 94% of 191 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Leatside Health Centre is Good, published in April 2022. One key question is rated differently: Safe Requires Improvement. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
16,575 patients were registered at Leatside Health Centre in September 2026, down 0.8% on a year earlier (England: down 1.1%).
24% of its patients are aged 65 or over, against 19% across England. With 8.7 full-time-equivalent qualified GPs, there are 1,910 patients per GP, fewer than the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 6.2 nurses and 3.4 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.1 | 9.8 |
| August 2024 | 8.1 | 9.2 |
| August 2025 | 8.3 | 9.3 |
| August 2026 | 8.7 | 10.8 |
From June 2026 to August 2026 the practice recorded 11,293 appointments a month, or 681 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 57% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
36% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Leatside Health Centre | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 681 | 633 | 510 |
| Face to face | 42% | 59% | 63% |
| Same day as booked | 57% | 44% | 45% |
| More than 28 days after booking | 4% | 7% | 5% |
| Did not attend | 6% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), stroke or TIA (3.1% against 1.9%) and chronic kidney disease (7.5% against 4.6%). It has a lower share for osteoporosis (0.5% against 1.2%) and palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 24.7 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.4 years for women and 77.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 19.0% | 14.3% |
| High blood pressure | All ages | 18.5% | 15.2% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Diabetes | 17+ yrs | 8.1% | 7.9% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Coronary heart disease | All ages | 4.7% | 3.0% |
| Cancer | All ages | 3.7% | 3.8% |
| Stroke and TIA | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 3.0% | 2.2% |
| COPD | All ages | 2.9% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Dementia | All ages | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 81.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 72.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.0% | 74.9% |
Leatside Health Centre, The Manor Surgery, Forth Noweth, Redruth, TR15 1AU. Phone: 01209 313313. Website: www.leatsidehealthcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Carn to Coast Health Centres | 2.7 km | 54% |
| Harris Memorial Surgery | 2.8 km | 77% |
| Veor Surgery | 5.5 km | 71% |
| Chacewater Health Centre | 6.0 km | 95% |
| Praze-An-Beeble Surgery | 8.7 km | 87% |
- Veor Surgery (71% overall experience good)
How do patients rate Leatside Health Centre?
In the 2026 GP Patient Survey, 75% of patients described their overall experience of Leatside Health Centre as good, against 77% across England. 48% found it easy to get through by phone.
How many patients are registered at Leatside Health Centre?
16,575 patients were registered in September 2026, down 0.8% on a year earlier.
What is Leatside Health Centre's CQC rating?
Good overall, published in April 2022.
How many GPs does Leatside Health Centre have?
8.7 full-time-equivalent qualified GPs (14 qualified GPs by headcount), which is 1,910 patients per GP against 2,171 across England.
Are appointments at Leatside Health Centre face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Leatside Health Centre's phone number?
01209 313313.