Rosedean House Surgery, Liskeard: patient reviews and CQC rating
Rosedean House Surgery is a GP practice in Liskeard with 8,548 registered patients (September 2026). In the 2026 GP Patient Survey, 51% of its patients described their overall experience as good, below the England figure of 77% (Cornwall and the Isles of Scilly: 79%). The Care Quality Commission rates it Requires Improvement overall, in a report published in May 2022. It has 2.8 full-time-equivalent qualified GPs, or 3,038 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Rosedean House Surgery
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 88%, against 93% across England. Its weakest is the share who found it easy to get through to the practice by phone: 15%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 9 below by more than the survey's margin of error, and 2 within it.
15% found it easy to get through by phone (England: 57%). The overall experience result is 9 points lower than in 2025 (60%). 90 patients answered the survey (response rate 32%).
| Survey question | Rosedean House Surgery | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Overall experience good | 51% | 79% | 77% |
| Easy to contact by phone | 15% | 58% | 57% |
| Easy to contact via the website | 39% | 65% | 58% |
| Easy to contact via the NHS App | 42% | 58% | 54% |
| Reception team helpful | 69% | 86% | 85% |
| Last contact good | 43% | 74% | 73% |
| Wait for appointment about right | 57% | 71% | 69% |
| Listened to well | 76% | 89% | 87% |
| Treated with care and concern | 78% | 88% | 86% |
| Confidence and trust in the clinician | 88% | 94% | 93% |
| Needs met | 80% | 91% | 90% |
CQC's overall rating for Rosedean House Surgery is Requires Improvement, published in May 2022. 3 key questions are rated differently: Well-led Good, Caring Good and Responsive Outstanding. Its previous overall rating was Outstanding (July 2018).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Requires Improvement |
8,548 patients were registered at Rosedean House Surgery in September 2026, down 8.0% on a year earlier (England: down 1.1%).
27% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 3,038 patients per GP, more than the England figure of 2,171 and Cornwall and the Isles of Scilly's 1,871. The practice also has 3.4 nurses and 8.3 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.6 | 6.8 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 2.8 | 2.8 |
| August 2026 | 2.8 | 2.8 |
From June 2026 to August 2026 the practice recorded 5,031 appointments a month, or 589 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 40% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
46% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Rosedean House Surgery | Cornwall and the Isles of Scilly | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 589 | 633 | 510 |
| Face to face | 47% | 59% | 63% |
| Same day as booked | 40% | 44% | 45% |
| More than 28 days after booking | 7% | 7% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.3% against 1.9%), dementia (1.3% against 0.8%) and stroke or TIA (2.9% against 1.9%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 27.4 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.2% | 15.2% |
| Depression | 18+ yrs | 17.3% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 8.8% | 6.6% |
| Cancer | All ages | 5.2% | 3.8% |
| Coronary heart disease | All ages | 4.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 4.1% | 4.6% |
| Atrial fibrillation | All ages | 3.3% | 2.2% |
| COPD | All ages | 3.3% | 1.9% |
| Stroke and TIA | All ages | 2.9% | 1.9% |
| Heart failure | All ages | 1.5% | 1.1% |
| Serious mental illness | All ages | 1.4% | 1.0% |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% |
| Dementia | All ages | 1.3% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 75.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 64.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 74.1% | 74.9% |
Rosedean House Surgery, 8 Dean Street, Liskeard, PL14 4AQ. Phone: 01579 343133. Website: www.onemedicalgroup.co.uk/surgeries/rosedean-house-surgery/.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Oak Tree Surgery | 1.3 km | 72% |
| Old Bridge Surgery | 10.8 km | 82% |
| Callington Health Centre | 11.7 km | 81% |
| Quay Lane Surgery | 13.1 km | 98% |
| Lostwithiel Medical Practice | 15.2 km | 92% |
- Drs. Hamilton, Earl & Sowden (67% overall experience good)
- Oak Tree Surgery (72% overall experience good)
- Old Bridge Surgery (82% overall experience good)
- Penntorr Health (78% overall experience good)
- Port View Surgery (81% overall experience good)
- Quay Lane Surgery (98% overall experience good)
How do patients rate Rosedean House Surgery?
In the 2026 GP Patient Survey, 51% of patients described their overall experience of Rosedean House Surgery as good, below the England figure of 77%. 15% found it easy to get through by phone.
How many patients are registered at Rosedean House Surgery?
8,548 patients were registered in September 2026, down 8.0% on a year earlier.
What is Rosedean House Surgery's CQC rating?
Requires Improvement overall, published in May 2022.
How many GPs does Rosedean House Surgery have?
2.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,038 patients per GP against 2,171 across England.
Are appointments at Rosedean House Surgery face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Rosedean House Surgery's phone number?
01579 343133.