Denmark Road Surgery, London: patient reviews and CQC rating
Denmark Road Surgery is a GP practice in London with 5,421 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in May 2023. It has 3.6 full-time-equivalent qualified GPs, or 1,517 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Denmark Road Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 72%, above the England figure of 54%. Its weakest is the share who said the wait for their last appointment was about right: 62%, against 69% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 222nd of the 648 practices in London with 50 or more responses. 55% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (80%). 97 patients answered the survey (response rate 18%).
| Survey question | Denmark Road Surgery | South West London | England |
|---|---|---|---|
| Overall experience good | 83% | 81% | 77% |
| Easy to contact by phone | 55% | 64% | 57% |
| Easy to contact via the website | 65% | 64% | 58% |
| Easy to contact via the NHS App | 72% | 57% | 54% |
| Reception team helpful | 89% | 87% | 85% |
| Last contact good | 80% | 77% | 73% |
| Wait for appointment about right | 62% | 71% | 69% |
| Listened to well | 89% | 88% | 87% |
| Treated with care and concern | 86% | 87% | 86% |
| Confidence and trust in the clinician | 90% | 93% | 93% |
| Needs met | 91% | 91% | 90% |
In the Friends and Family Test for July 2026, 97% of 93 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Denmark Road Surgery is Good, published in May 2023. All 5 key questions are rated Good. It held the same rating in the report before (October 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,421 patients were registered at Denmark Road Surgery in September 2026, down 5.7% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.6 full-time-equivalent qualified GPs, there are 1,517 patients per GP, fewer than the England figure of 2,171 and South West London's 2,060. The practice also has 0.9 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.8 | 4.8 |
| August 2024 | 3.7 | 3.7 |
| August 2025 | 3.6 | 3.6 |
| August 2026 | 3.6 | 3.6 |
From June 2026 to August 2026 the practice recorded 2,271 appointments a month, or 419 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 34% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
57% were with a GP rather than another member of the practice team. 9% of booked patients did not attend.
| Measure | Denmark Road Surgery | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 419 | 434 | 510 |
| Face to face | 50% | 58% | 63% |
| Same day as booked | 34% | 46% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 9% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%), diabetes (10.2% against 7.9%) and chronic kidney disease (5.8% against 4.6%). It has a lower share for peripheral arterial disease (0.1% against 0.6%), osteoporosis (0.3% against 1.2%) and palliative or supportive care needs (0.2% against 0.6%). The practice's patients live in areas with an average deprivation score of 26.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.2% | 15.2% |
| Depression | 18+ yrs | 10.5% | 14.3% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Asthma | 6+ yrs | 5.6% | 6.6% |
| Cancer | All ages | 2.8% | 3.8% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| COPD | All ages | 1.3% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Learning disability | All ages | 0.6% | 0.6% |
| Heart failure | All ages | 0.6% | 1.1% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Palliative care | All ages | 0.2% | 0.6% |
| Peripheral arterial disease | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 71.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Denmark Road Surgery, 3 Enmore Road, London, SE25 5NT. Phone: 020 8654 8760.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Country Park Practice | 0.0 km | 60% |
| Portland Medical Centre | 0.1 km | 69% |
| Dr Umadevi Parameswaran | 1.0 km | 92% |
| Northway Road Surgery | 1.1 km | 89% |
| South Norwood Hill Medical Centre | 1.5 km | 89% |
- Brigstock Medical Centre (70% overall experience good)
- Country Park Practice (60% overall experience good)
- Dr Rabiatov Dabo (93% overall experience good)
- Dr Umadevi Parameswaran (92% overall experience good)
- Greenside Medical Practice (68% overall experience good)
- Hartland Way Surgery (85% overall experience good)
- Morland Road Surgery (75% overall experience good)
- Northway Road Surgery (89% overall experience good)
- Shirley Medical Centre (79% overall experience good)
- The Whitehorse Practice (67% overall experience good)
How do patients rate Denmark Road Surgery?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Denmark Road Surgery as good, against 77% across England. 55% found it easy to get through by phone.
How many patients are registered at Denmark Road Surgery?
5,421 patients were registered in September 2026, down 5.7% on a year earlier.
What is Denmark Road Surgery's CQC rating?
Good overall, published in May 2023.
How many GPs does Denmark Road Surgery have?
3.6 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,517 patients per GP against 2,171 across England.
Are appointments at Denmark Road Surgery face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Denmark Road Surgery's phone number?
020 8654 8760.