Country Park Practice, London: patient reviews and CQC rating
Country Park Practice is a GP practice in London with 7,149 registered patients (September 2026). In the 2026 GP Patient Survey, 60% of its patients described their overall experience as good, below the England figure of 77% (South West London: 81%). The Care Quality Commission rates it Good overall, in a report published in February 2023. It has 2.8 full-time-equivalent qualified GPs, or 2,529 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Country Park Practice
Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 89%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 32%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 10 below by more than the survey's margin of error, and 1 within it.
On overall experience it is 602nd of the 648 practices in London with 50 or more responses. 38% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (63%). 92 patients answered the survey (response rate 17%).
| Survey question | Country Park Practice | South West London | England |
|---|---|---|---|
| Overall experience good | 60% | 81% | 77% |
| Easy to contact by phone | 38% | 64% | 57% |
| Easy to contact via the website | 32% | 64% | 58% |
| Easy to contact via the NHS App | 32% | 57% | 54% |
| Reception team helpful | 75% | 87% | 85% |
| Last contact good | 51% | 77% | 73% |
| Wait for appointment about right | 45% | 71% | 69% |
| Listened to well | 76% | 88% | 87% |
| Treated with care and concern | 73% | 87% | 86% |
| Confidence and trust in the clinician | 89% | 93% | 93% |
| Needs met | 84% | 91% | 90% |
In the Friends and Family Test for July 2026, 95% of 43 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Country Park Practice is Good, published in February 2023. All 5 key questions are rated Good. It held the same rating in the report before (September 2021).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
7,149 patients were registered at Country Park Practice in September 2026, down 2.7% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 2.8 full-time-equivalent qualified GPs, there are 2,529 patients per GP, more than the England figure of 2,171 and South West London's 2,060. The practice also has 0.9 nurses and 0.9 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.8 | 6.0 |
| August 2024 | 2.8 | 4.7 |
| August 2025 | 2.8 | 4.7 |
| August 2026 | 2.8 | 3.7 |
From June 2026 to August 2026 the practice recorded 3,396 appointments a month, or 475 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 37% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | Country Park Practice | South West London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 475 | 434 | 510 |
| Face to face | 40% | 58% | 63% |
| Same day as booked | 37% | 46% | 45% |
| More than 28 days after booking | 2% | 3% | 5% |
| Did not attend | 7% | 6% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (1.6% against 1.0%). It has a lower share for osteoporosis (0.3% against 1.2%), atrial fibrillation (1.3% against 2.2%) and coronary heart disease (2.1% against 3.0%). The practice's patients live in areas with an average deprivation score of 26.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.2 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 12.4% | 15.2% |
| Depression | 18+ yrs | 11.0% | 14.3% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 6.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.2% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 2.1% | 3.0% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Serious mental illness | All ages | 1.6% | 1.0% |
| COPD | All ages | 1.6% | 1.9% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 0.8% | 0.6% |
| Heart failure | All ages | 0.8% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.6% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Palliative care | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 64.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 68.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 67.8% | 74.9% |
Country Park Practice, Woodside Health Centre, 3 Enmore Road, London, SE25 5NT. Phone: 020 3764 0664.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Denmark Road Surgery | 0.0 km | 83% |
| Portland Medical Centre | 0.1 km | 69% |
| Dr Umadevi Parameswaran | 1.0 km | 92% |
| Northway Road Surgery | 1.1 km | 89% |
| South Norwood Hill Medical Centre | 1.5 km | 89% |
- Brigstock Medical Centre (70% overall experience good)
- Denmark Road Surgery (83% overall experience good)
- Dr Rabiatov Dabo (93% overall experience good)
- Dr Umadevi Parameswaran (92% overall experience good)
- Greenside Medical Practice (68% overall experience good)
- Hartland Way Surgery (85% overall experience good)
- Morland Road Surgery (75% overall experience good)
- Northway Road Surgery (89% overall experience good)
- Shirley Medical Centre (79% overall experience good)
- The Whitehorse Practice (67% overall experience good)
How do patients rate Country Park Practice?
In the 2026 GP Patient Survey, 60% of patients described their overall experience of Country Park Practice as good, below the England figure of 77%. 38% found it easy to get through by phone.
How many patients are registered at Country Park Practice?
7,149 patients were registered in September 2026, down 2.7% on a year earlier.
What is Country Park Practice's CQC rating?
Good overall, published in February 2023.
How many GPs does Country Park Practice have?
2.8 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 2,529 patients per GP against 2,171 across England.
Are appointments at Country Park Practice face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Country Park Practice's phone number?
020 3764 0664.