Derwent Valley Medical Practice, Derby: patient reviews and CQC rating
Derwent Valley Medical Practice is a GP practice in Derby with 11,651 registered patients (September 2026). In the 2026 GP Patient Survey, 73% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in December 2016. It has 5.8 full-time-equivalent qualified GPs, or 2,001 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Derwent Valley Medical Practice
Its best result against England is the share who said they were treated with care and concern: 92%, against 86% across England. Its weakest is the share who found it easy to get through to the practice by phone: 45%, below the England figure of 57%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 15th of the 27 practices in Derby with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 5 points higher than in 2025 (68%). 105 patients answered the survey (response rate 27%).
| Survey question | Derwent Valley Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 73% | 76% | 77% |
| Easy to contact by phone | 45% | 51% | 57% |
| Easy to contact via the website | 58% | 53% | 58% |
| Easy to contact via the NHS App | 47% | 46% | 54% |
| Reception team helpful | 83% | 84% | 85% |
| Last contact good | 64% | 68% | 73% |
| Wait for appointment about right | 72% | 69% | 69% |
| Listened to well | 91% | 87% | 87% |
| Treated with care and concern | 92% | 86% | 86% |
| Confidence and trust in the clinician | 92% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 89 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Derwent Valley Medical Practice is Good, published in December 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,651 patients were registered at Derwent Valley Medical Practice in September 2026, down 1.4% on a year earlier (England: down 1.1%).
20% of its patients are aged 65 or over, against 19% across England. With 5.8 full-time-equivalent qualified GPs, there are 2,001 patients per GP, close to the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.6 nurses and 1.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.3 | 7.2 |
| August 2024 | 4.9 | 6.8 |
| August 2025 | 5.8 | 7.7 |
| August 2026 | 5.8 | 7.5 |
From June 2026 to August 2026 the practice recorded 5,674 appointments a month, or 487 per 1,000 registered patients (England: 510). 73% were face to face (England: 63%). 31% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Derwent Valley Medical Practice | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 487 | 523 | 510 |
| Face to face | 73% | 68% | 63% |
| Same day as booked | 31% | 39% | 45% |
| More than 28 days after booking | 12% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), peripheral arterial disease (1.1% against 0.6%) and osteoporosis (2.0% against 1.2%). The practice's patients live in areas with an average deprivation score of 30.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.6 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 16.0% | 15.2% |
| Depression | 18+ yrs | 14.1% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 8.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.3% | 4.6% |
| Cancer | All ages | 3.9% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Serious mental illness | All ages | 1.2% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Peripheral arterial disease | All ages | 1.1% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.7% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 70.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 72.4% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.8% | 74.9% |
Derwent Valley Medical Practice, 20 St Marks Road, Chaddesden, Derby, DE21 6AT. Phone: 01332 224588.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Derwent Medical Centre | 1.6 km | 77% |
| The Park Medical Practice | 1.7 km | 62% |
| Wilson Street Surgery | 1.7 km | 75% |
| Macklin Street Surgery | 1.7 km | 74% |
| Horizon Healthcare | 1.8 km | 66% |
- Chapel Street Medical Centre (66% overall experience good)
- Derby Family Medical Centre (68% overall experience good)
- Dr P A A Wood and Partners (65% overall experience good)
- Macklin Street Surgery (74% overall experience good)
- Mickleover Medical Centre (76% overall experience good)
- Mickleover Surgery (67% overall experience good)
- Park Lane Surgery (92% overall experience good)
- Peartree Medical Centre (86% overall experience good)
- Vernon Street Medical Centre (80% overall experience good)
How do patients rate Derwent Valley Medical Practice?
In the 2026 GP Patient Survey, 73% of patients described their overall experience of Derwent Valley Medical Practice as good, against 77% across England. 45% found it easy to get through by phone.
How many patients are registered at Derwent Valley Medical Practice?
11,651 patients were registered in September 2026, down 1.4% on a year earlier.
What is Derwent Valley Medical Practice's CQC rating?
Good overall, published in December 2016.
How many GPs does Derwent Valley Medical Practice have?
5.8 full-time-equivalent qualified GPs (10 qualified GPs by headcount), which is 2,001 patients per GP against 2,171 across England.
Are appointments at Derwent Valley Medical Practice face to face?
73% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Derwent Valley Medical Practice's phone number?
01332 224588.