Village Surgery, Derby: patient reviews and CQC rating
Village Surgery is a GP practice in Derby with 12,404 registered patients (September 2026). In the 2026 GP Patient Survey, 70% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2017. It has 6.2 full-time-equivalent qualified GPs, or 2,014 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Village Surgery
Its best result against England is the share who said their needs were met at their last appointment: 96%, above the England figure of 90%. Its weakest is the share who found it easy to contact the practice through its website: 24%, below the England figure of 58%. Of the 11 results in the table, 1 is above England and 4 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 16th of the 27 practices in Derby with 50 or more responses. 45% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (73%). 119 patients answered the survey (response rate 28%).
| Survey question | Village Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 70% | 76% | 77% |
| Easy to contact by phone | 45% | 51% | 57% |
| Easy to contact via the website | 24% | 53% | 58% |
| Easy to contact via the NHS App | 37% | 46% | 54% |
| Reception team helpful | 81% | 84% | 85% |
| Last contact good | 67% | 68% | 73% |
| Wait for appointment about right | 59% | 69% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 88% | 86% | 86% |
| Confidence and trust in the clinician | 89% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
In the Friends and Family Test for July 2026, 83% of 52 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Village Surgery is Good, published in January 2017. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
12,404 patients were registered at Village Surgery in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 6.2 full-time-equivalent qualified GPs, there are 2,014 patients per GP, close to the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.8 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 6.1 | 6.1 |
| August 2024 | 6.8 | 6.8 |
| August 2025 | 6.6 | 6.6 |
| August 2026 | 6.2 | 7.2 |
From June 2026 to August 2026 the practice recorded 5,091 appointments a month, or 410 per 1,000 registered patients (England: 510). 70% were face to face (England: 63%). 25% took place on the day they were booked and 5% more than 28 days after booking (England: 45% and 5%).
41% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Village Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 410 | 523 | 510 |
| Face to face | 70% | 68% | 63% |
| Same day as booked | 25% | 39% | 45% |
| More than 28 days after booking | 5% | 9% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for dementia (1.4% against 0.8%), a learning disability (1.0% against 0.6%) and chronic kidney disease (6.0% against 4.6%). It has a lower share for depression (10.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 30.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.9 years for women and 79.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 10.2% | 14.3% |
| Diabetes | 17+ yrs | 9.6% | 7.9% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.0% | 4.6% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Cancer | All ages | 3.3% | 3.8% |
| Atrial fibrillation | All ages | 2.3% | 2.2% |
| COPD | All ages | 2.2% | 1.9% |
| Stroke and TIA | All ages | 2.2% | 1.9% |
| Dementia | All ages | 1.4% | 0.8% |
| Heart failure | All ages | 1.4% | 1.1% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.7% | 1.2% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 70.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 63.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 69.7% | 74.9% |
Village Surgery, Village Community Medical Centre, Browning Street, Derby, DE23 8AL. Phone: 01332 414944. Website: www.villagesurgeryderby.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Dr Hale and Partners | 0.7 km | 74% |
| Derby Family Medical Centre | 1.2 km | 68% |
| Peartree Medical Centre | 1.2 km | 86% |
| The Osmaston Surgery | 2.0 km | 52% |
| Horizon Healthcare | 2.3 km | 66% |
- Dr Black & Partners (55% overall experience good)
- Dr Ghosh & Partners (73% overall experience good)
- Hollybrook Medical Centre (49% overall experience good)
- Wellbrook Medical Centre (79% overall experience good)
- Willington Surgery (84% overall experience good)
How do patients rate Village Surgery?
In the 2026 GP Patient Survey, 70% of patients described their overall experience of Village Surgery as good, against 77% across England. 45% found it easy to get through by phone.
How many patients are registered at Village Surgery?
12,404 patients were registered in September 2026, up 0.3% on a year earlier.
What is Village Surgery's CQC rating?
Good overall, published in January 2017.
How many GPs does Village Surgery have?
6.2 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,014 patients per GP against 2,171 across England.
Are appointments at Village Surgery face to face?
70% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Village Surgery's phone number?
01332 414944.