Derby City South PCN: primary care network practices and patient survey
Derby City South PCN is a primary care network of 6 GP practices with 105,219 registered patients (September 2026). In the 2026 GP Patient Survey, 63% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,956 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in Derby City South PCN with survey results, the share of patients describing their overall experience as good ranges from 49% at Hollybrook Medical Centre to 84% at Willington Surgery, with a median of 72% (England: 77%). 0 are above England and 2 below by more than the survey's margin of error. Willington Surgery has the highest share finding it easy to get through by phone (67%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Willington Surgery | 10,744 | 84% | 67% | Good | 2,302 |
| Wellbrook Medical Centre | 12,274 | 79% | 50% | Outstanding | 2,886 |
| Dr Ghosh & Partners | 13,076 | 73% | 44% | Good | 2,517 |
| Village Surgery | 12,404 | 70% | 45% | Good | 2,014 |
| Dr Black & Partners | 15,429 | 55% | 16% | Good | 4,538 |
| Hollybrook Medical Centre | 41,292 | 49% | 21% | Good | 3,462 |
Results for the network as a whole, from 734 responses, against Derby and Derbyshire and England.
| Survey question | Derby City South PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 63% | 76% | 77% |
| Easy to contact by phone | 34% | 51% | 57% |
| Easy to contact via the website | 41% | 53% | 58% |
| Easy to contact via the NHS App | 32% | 46% | 54% |
| Reception team helpful | 74% | 84% | 85% |
| Last contact good | 56% | 68% | 73% |
| Wait for appointment about right | 58% | 69% | 69% |
| Listened to well | 82% | 87% | 87% |
| Treated with care and concern | 80% | 86% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 84% | 90% | 90% |
There are 2,956 registered patients per full-time-equivalent qualified GP in Derby City South PCN, more than England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 449 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 34% of appointments took place on the day they were booked (England: 45%). 19% of registered patients are aged 65 or over (England: 19%).
| Measure | Derby City South PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,956 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 449 | 523 | 510 |
| Face-to-face appointments | 72% | 68% | 63% |
| Same day as booked | 34% | 39% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 19% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Derby City South PCN is dementia (1.0% against 0.8%), and the furthest below is serious mental illness (0.8% against 1.0%).
| Condition register | Age group | Derby City South PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 16.6% | 15.2% | 16,247 |
| Depression | 18+ yrs | 14.0% | 14.3% | 10,736 |
| Diabetes | 17+ yrs | 7.9% | 7.9% | 6,142 |
| Asthma | 6+ yrs | 7.4% | 6.6% | 6,829 |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% | 4,474 |
| Cancer | All ages | 3.8% | 3.8% | 3,678 |
| Coronary heart disease | All ages | 3.2% | 3.0% | 3,158 |
| Atrial fibrillation | All ages | 2.3% | 2.2% | 2,219 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 2,050 |
| COPD | All ages | 1.8% | 1.9% | 1,787 |
| Heart failure | All ages | 1.5% | 1.1% | 1,421 |
| Osteoporosis | 50+ yrs | 1.3% | 1.2% | 483 |
| Dementia | All ages | 1.0% | 0.8% | 1,015 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 722 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 678 |
| Serious mental illness | All ages | 0.8% | 1.0% | 826 |
| Learning disability | All ages | 0.8% | 0.6% | 754 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 633 |
| Palliative care | All ages | 0.6% | 0.6% | 608 |
- Derby City North PCN (5 practices)
- Greater Derby PCN (10 practices)
- Oakdale Park PCN (2 practices)
- Swadlincote PCN (5 practices)
Which practices are in Derby City South PCN?
Dr Black & Partners, Dr Ghosh & Partners, Hollybrook Medical Centre, Village Surgery, Wellbrook Medical Centre and Willington Surgery.
How do patients rate Derby City South PCN?
63% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Derby City South PCN cover?
105,219 registered patients across 6 practices in September 2026.
How many patients per GP does Derby City South PCN have?
2,956 per full-time-equivalent qualified GP, against 2,171 across England.