Derby City North PCN: primary care network practices and patient survey
Derby City North PCN is a primary care network of 5 GP practices with 71,233 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,649 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Derby City North PCN with survey results, the share of patients describing their overall experience as good ranges from 52% at The Osmaston Surgery to 87% at Brook Medical Centre, with a median of 75% (England: 77%). 1 is above England and 2 below by more than the survey's margin of error. Brook Medical Centre has the highest share finding it easy to get through by phone (79%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Brook Medical Centre | 4,341 | 87% | 79% | Good | 3,464 |
| Derwent Medical Centre | 4,800 | 77% | 64% | Good | 3,158 |
| Wilson Street Surgery | 21,082 | 75% | 40% | Good | 2,571 |
| Horizon Healthcare | 29,471 | 66% | 36% | Good | 2,980 |
| The Osmaston Surgery | 11,539 | 52% | 21% | Inadequate | 1,915 |
Results for the network as a whole, from 457 responses, against Derby and Derbyshire and England.
| Survey question | Derby City North PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 69% | 76% | 77% |
| Easy to contact by phone | 39% | 51% | 57% |
| Easy to contact via the website | 35% | 53% | 58% |
| Easy to contact via the NHS App | 33% | 46% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 59% | 68% | 73% |
| Wait for appointment about right | 69% | 69% | 69% |
| Listened to well | 81% | 87% | 87% |
| Treated with care and concern | 82% | 86% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
There are 2,649 registered patients per full-time-equivalent qualified GP in Derby City North PCN, more than England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 343 appointments a month per 1,000 patients (England: 510), 72% of them face to face. 46% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | Derby City North PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,649 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 343 | 523 | 510 |
| Face-to-face appointments | 72% | 68% | 63% |
| Same day as booked | 46% | 39% | 45% |
| Did not attend | 6% | 4% | 4% |
| Patients aged 65 or over | 12% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Derby City North PCN is learning disability (0.9% against 0.6%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | Derby City North PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 13.1% | 14.3% | 7,230 |
| High blood pressure | All ages | 12.2% | 15.2% | 8,510 |
| Diabetes | 17+ yrs | 7.3% | 7.9% | 4,123 |
| Asthma | 6+ yrs | 5.7% | 6.6% | 3,694 |
| Chronic kidney disease | 18+ yrs | 4.5% | 4.6% | 2,513 |
| Coronary heart disease | All ages | 2.4% | 3.0% | 1,674 |
| Cancer | All ages | 2.2% | 3.8% | 1,505 |
| COPD | All ages | 1.8% | 1.9% | 1,249 |
| Stroke and TIA | All ages | 1.5% | 1.9% | 1,047 |
| Atrial fibrillation | All ages | 1.3% | 2.2% | 928 |
| Serious mental illness | All ages | 1.3% | 1.0% | 892 |
| Learning disability | All ages | 0.9% | 0.6% | 659 |
| Epilepsy | 18+ yrs | 0.9% | 0.8% | 471 |
| Heart failure | All ages | 0.8% | 1.1% | 587 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 353 |
| Peripheral arterial disease | All ages | 0.5% | 0.6% | 373 |
| Dementia | All ages | 0.5% | 0.8% | 367 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 58 |
| Palliative care | All ages | 0.3% | 0.6% | 190 |
- Derby City South PCN (6 practices)
- Erewash PCN (11 practices)
- Glossop PCN (4 practices)
- Greater Derby PCN (10 practices)
- High Peak & Buxton PCN (7 practices)
- North Hardwick and Bolsover PCN (7 practices)
- Oakdale Park PCN (2 practices)
- Swadlincote PCN (5 practices)
Which practices are in Derby City North PCN?
Brook Medical Centre, Derwent Medical Centre, Horizon Healthcare, The Osmaston Surgery and Wilson Street Surgery.
How do patients rate Derby City North PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Derby City North PCN cover?
71,233 registered patients across 5 practices in September 2026.
How many patients per GP does Derby City North PCN have?
2,649 per full-time-equivalent qualified GP, against 2,171 across England.