Swadlincote PCN: primary care network practices and patient survey
Swadlincote PCN is a primary care network of 5 GP practices with 61,401 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, below the England figure of 77%. Its practices have 2,329 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Swadlincote PCN with survey results, the share of patients describing their overall experience as good ranges from 62% at Woodville Surgery to 74% at Gresleydale Healthcare Centre, with a median of 68% (England: 77%). 0 are above England and 3 below by more than the survey's margin of error. Swadlincote Surgery has the highest share finding it easy to get through by phone (46%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Gresleydale Healthcare Centre | 14,220 | 74% | 43% | Good | 1,898 |
| Newhall Surgery | 11,162 | 72% | 41% | Requires improvement | 1,739 |
| Swadlincote Surgery | 13,763 | 68% | 46% | Good | 2,992 |
| Heartwood Medical Practice | 11,349 | 65% | 45% | Good | 2,966 |
| Woodville Surgery | 10,907 | 62% | 36% | Good | 2,709 |
Results for the network as a whole, from 491 responses, against Derby and Derbyshire and England.
| Survey question | Swadlincote PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 69% | 76% | 77% |
| Easy to contact by phone | 43% | 51% | 57% |
| Easy to contact via the website | 35% | 53% | 58% |
| Easy to contact via the NHS App | 38% | 46% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 58% | 68% | 73% |
| Wait for appointment about right | 55% | 69% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 83% | 86% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 86% | 90% | 90% |
There are 2,329 registered patients per full-time-equivalent qualified GP in Swadlincote PCN, close to England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 513 appointments a month per 1,000 patients (England: 510), 64% of them face to face. 37% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.6% over the year (England: shrank 1.1%).
| Measure | Swadlincote PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 2,329 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 513 | 523 | 510 |
| Face-to-face appointments | 64% | 68% | 63% |
| Same day as booked | 37% | 39% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 19% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Swadlincote PCN is palliative care (1.0% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Swadlincote PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 17.3% | 14.3% | 8,307 |
| High blood pressure | All ages | 16.5% | 15.2% | 10,014 |
| Diabetes | 17+ yrs | 8.7% | 7.9% | 4,253 |
| Asthma | 6+ yrs | 7.9% | 6.6% | 4,462 |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% | 2,722 |
| Cancer | All ages | 3.4% | 3.8% | 2,084 |
| Coronary heart disease | All ages | 3.1% | 3.0% | 1,897 |
| Atrial fibrillation | All ages | 2.4% | 2.2% | 1,470 |
| COPD | All ages | 2.3% | 1.9% | 1,375 |
| Stroke and TIA | All ages | 2.2% | 1.9% | 1,304 |
| Heart failure | All ages | 1.4% | 1.1% | 832 |
| Palliative care | All ages | 1.0% | 0.6% | 628 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 473 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 475 |
| Serious mental illness | All ages | 0.8% | 1.0% | 495 |
| Learning disability | All ages | 0.8% | 0.6% | 492 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 471 |
| Dementia | All ages | 0.8% | 0.8% | 469 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 130 |
- Alfreton Ripley Crich & Heanor PCN (9 practices)
- Derby City South PCN (6 practices)
- Erewash PCN (11 practices)
- Glossop PCN (4 practices)
- Greater Derby PCN (10 practices)
- High Peak & Buxton PCN (7 practices)
- North East Derbyshire PCN (4 practices)
- North Hardwick and Bolsover PCN (7 practices)
Which practices are in Swadlincote PCN?
Gresleydale Healthcare Centre, Heartwood Medical Practice, Newhall Surgery, Swadlincote Surgery and Woodville Surgery.
How do patients rate Swadlincote PCN?
69% described their overall experience as good in the 2026 GP Patient Survey, below the England figure of 77%.
How many patients does Swadlincote PCN cover?
61,401 registered patients across 5 practices in September 2026.
How many patients per GP does Swadlincote PCN have?
2,329 per full-time-equivalent qualified GP, against 2,171 across England.