Swadlincote Surgery, Swadlincote: patient reviews and CQC rating
Swadlincote Surgery is a GP practice in Swadlincote with 13,763 registered patients (September 2026). In the 2026 GP Patient Survey, 68% of its patients described their overall experience as good, below the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 4.6 full-time-equivalent qualified GPs, or 2,992 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Swadlincote Surgery
Its best result against England is the share who said the healthcare professional was good at listening to them: 92%, against 87% across England. Its weakest is the share who found it easy to contact the practice through its website: 26%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 4th of the 6 practices in Swadlincote with 50 or more responses. 46% found it easy to get through by phone (England: 57%). The overall experience result is 15 points lower than in 2025 (83%). 105 patients answered the survey (response rate 28%).
| Survey question | Swadlincote Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 68% | 76% | 77% |
| Easy to contact by phone | 46% | 51% | 57% |
| Easy to contact via the website | 26% | 53% | 58% |
| Easy to contact via the NHS App | 26% | 46% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 66% | 68% | 73% |
| Wait for appointment about right | 57% | 69% | 69% |
| Listened to well | 92% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 96% | 92% | 93% |
| Needs met | 85% | 90% | 90% |
In the Friends and Family Test for July 2026, 97% of 265 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Swadlincote Surgery is Good, published in January 2018. All 5 key questions are rated Good. Its previous overall rating was Outstanding (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
13,763 patients were registered at Swadlincote Surgery in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 4.6 full-time-equivalent qualified GPs, there are 2,992 patients per GP, more than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 3.1 nurses and 4.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.7 | 6.4 |
| August 2024 | 6.0 | 6.9 |
| August 2025 | 6.7 | 8.6 |
| August 2026 | 4.6 | 6.5 |
From June 2026 to August 2026 the practice recorded 7,117 appointments a month, or 517 per 1,000 registered patients (England: 510). 57% were face to face (England: 63%). 40% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
38% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Swadlincote Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 517 | 523 | 510 |
| Face to face | 57% | 68% | 63% |
| Same day as booked | 40% | 39% | 45% |
| More than 28 days after booking | 1% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.0% against 0.6%), heart failure (1.6% against 1.1%) and COPD (2.6% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 20.6 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.1 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Depression | 18+ yrs | 15.1% | 14.3% |
| Diabetes | 17+ yrs | 9.2% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.5% | 3.0% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| COPD | All ages | 2.6% | 1.9% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.6% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Learning disability | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 77.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 69.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 71.8% | 74.9% |
Swadlincote Surgery, Darklands Road, Swadlincote, DE11 0PP. Phone: 01283 551717. Website: www.swadlincote.gpsurgery.net.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heartwood Medical Practice | 0.2 km | 65% |
| Newhall Surgery | 1.3 km | 72% |
| Woodville Surgery | 1.8 km | 62% |
| Gresleydale Healthcare Centre | 1.9 km | 74% |
| Winshill Medical Centre | 4.0 km | 82% |
- Gresleydale Healthcare Centre (74% overall experience good)
- Heartwood Medical Practice (65% overall experience good)
- Newhall Surgery (72% overall experience good)
- Woodville Surgery (62% overall experience good)
How do patients rate Swadlincote Surgery?
In the 2026 GP Patient Survey, 68% of patients described their overall experience of Swadlincote Surgery as good, below the England figure of 77%. 46% found it easy to get through by phone.
How many patients are registered at Swadlincote Surgery?
13,763 patients were registered in September 2026, down 0.5% on a year earlier.
What is Swadlincote Surgery's CQC rating?
Good overall, published in January 2018.
How many GPs does Swadlincote Surgery have?
4.6 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,992 patients per GP against 2,171 across England.
Are appointments at Swadlincote Surgery face to face?
57% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Swadlincote Surgery's phone number?
01283 551717.