Woodville Surgery, Swadlincote: patient reviews and CQC rating
Woodville Surgery is a GP practice in Swadlincote with 10,907 registered patients (September 2026). In the 2026 GP Patient Survey, 62% of its patients described their overall experience as good, below the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in March 2019. It has 4.0 full-time-equivalent qualified GPs, or 2,709 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Woodville Surgery
Its best result against England is the share who had confidence and trust in the healthcare professional they saw: 95%, against 93% across England. Its weakest is the share who found it easy to contact the practice through its website: 30%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 5 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 6th of the 6 practices in Swadlincote with 50 or more responses. 36% found it easy to get through by phone (England: 57%). The overall experience result is 3 points lower than in 2025 (65%). 86 patients answered the survey (response rate 25%).
| Survey question | Woodville Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 62% | 76% | 77% |
| Easy to contact by phone | 36% | 51% | 57% |
| Easy to contact via the website | 30% | 53% | 58% |
| Easy to contact via the NHS App | 45% | 46% | 54% |
| Reception team helpful | 81% | 84% | 85% |
| Last contact good | 49% | 68% | 73% |
| Wait for appointment about right | 58% | 69% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 85% | 86% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 89% | 90% | 90% |
In the Friends and Family Test for July 2026, 89% of 218 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Woodville Surgery is Good, published in March 2019. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
10,907 patients were registered at Woodville Surgery in September 2026, almost the same as a year earlier.
19% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,709 patients per GP, more than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.6 nurses and 3.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.0 | 4.0 |
| August 2024 | 4.7 | 4.7 |
| August 2025 | 4.3 | 4.3 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 3,941 appointments a month, or 361 per 1,000 registered patients (England: 510). 58% were face to face (England: 63%). 42% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Woodville Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 361 | 523 | 510 |
| Face to face | 58% | 68% | 63% |
| Same day as booked | 42% | 39% | 45% |
| More than 28 days after booking | 4% | 9% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (0.9% against 0.6%) and depression (17.1% against 14.3%). It has a lower share for osteoporosis (0.6% against 1.2%). The practice's patients live in areas with an average deprivation score of 20.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.5 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.1% | 14.3% |
| High blood pressure | All ages | 16.6% | 15.2% |
| Diabetes | 17+ yrs | 9.1% | 7.9% |
| Asthma | 6+ yrs | 7.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.6% | 4.6% |
| Cancer | All ages | 3.3% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| COPD | All ages | 2.3% | 1.9% |
| Stroke and TIA | All ages | 2.1% | 1.9% |
| Heart failure | All ages | 1.2% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Learning disability | All ages | 0.9% | 0.6% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Palliative care | All ages | 0.6% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 73.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 75.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.5% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.2% | 74.9% |
Woodville Surgery, 71 Burton Road, Woodville, Swadlincote, DE11 7JE. Phone: 01283 217036. Website: www.woodvillesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Heartwood Medical Practice | 1.6 km | 65% |
| Swadlincote Surgery | 1.8 km | 68% |
| Gresleydale Healthcare Centre | 2.9 km | 74% |
| Newhall Surgery | 3.0 km | 72% |
| Castle Medical Group | 4.4 km | 76% |
- Gresleydale Healthcare Centre (74% overall experience good)
- Heartwood Medical Practice (65% overall experience good)
- Newhall Surgery (72% overall experience good)
- Swadlincote Surgery (68% overall experience good)
How do patients rate Woodville Surgery?
In the 2026 GP Patient Survey, 62% of patients described their overall experience of Woodville Surgery as good, below the England figure of 77%. 36% found it easy to get through by phone.
How many patients are registered at Woodville Surgery?
10,907 patients were registered in September 2026, up 0.1% on a year earlier.
What is Woodville Surgery's CQC rating?
Good overall, published in March 2019.
How many GPs does Woodville Surgery have?
4.0 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 2,709 patients per GP against 2,171 across England.
Are appointments at Woodville Surgery face to face?
58% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Woodville Surgery's phone number?
01283 217036.