Alfreton Ripley Crich & Heanor PCN: primary care network practices and patient survey
Alfreton Ripley Crich & Heanor PCN is a primary care network of 9 GP practices with 87,398 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 1,870 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 9 practices in Alfreton Ripley Crich & Heanor PCN with survey results, the share of patients describing their overall experience as good ranges from 56% at Royal Primary Care Brooklyn to 94% at Somercotes Medical Centre, with a median of 84% (England: 77%). 4 are above England and 3 below by more than the survey's margin of error. Somercotes Medical Centre has the highest share finding it easy to get through by phone (69%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Somercotes Medical Centre | 8,550 | 94% | 69% | Outstanding | 1,293 |
| Crich Medical Practice | 8,245 | 90% | 68% | Good | 1,529 |
| Park Surgery | 9,727 | 87% | 55% | Good | 2,187 |
| Kelvingrove Medical Centre | 9,699 | 86% | 66% | Good | 1,928 |
| Parkside Surgery | 11,007 | 84% | 61% | Good | 2,822 |
| The Jessop Medical Practice | 16,751 | 82% | 48% | Outstanding | 1,842 |
| Ripley Medical Centre | 6,033 | 67% | 43% | Good | 1,913 |
| Ivy Grove Surgery | 10,454 | 59% | 37% | Good | 1,853 |
| Royal Primary Care Brooklyn | 6,932 | 56% | 36% | Good | 2,003 |
Results for the network as a whole, from 932 responses, against Derby and Derbyshire and England.
| Survey question | Alfreton Ripley Crich & Heanor PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 54% | 51% | 57% |
| Easy to contact via the website | 54% | 53% | 58% |
| Easy to contact via the NHS App | 46% | 46% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 72% | 68% | 73% |
| Wait for appointment about right | 68% | 69% | 69% |
| Listened to well | 88% | 87% | 87% |
| Treated with care and concern | 87% | 86% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 92% | 90% | 90% |
There are 1,870 registered patients per full-time-equivalent qualified GP in Alfreton Ripley Crich & Heanor PCN, fewer than England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 487 appointments a month per 1,000 patients (England: 510), 69% of them face to face. 41% of appointments took place on the day they were booked (England: 45%).
23% of registered patients are aged 65 or over (England: 19%). Lists grew by 0.2% over the year (England: shrank 1.1%).
| Measure | Alfreton Ripley Crich & Heanor PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,870 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 487 | 523 | 510 |
| Face-to-face appointments | 69% | 68% | 63% |
| Same day as booked | 41% | 39% | 45% |
| Did not attend | 3% | 4% | 4% |
| Patients aged 65 or over | 23% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in Alfreton Ripley Crich & Heanor PCN is peripheral arterial disease (0.9% against 0.6%), and the furthest below is osteoporosis (0.6% against 1.2%).
| Condition register | Age group | Alfreton Ripley Crich & Heanor PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 17.3% | 15.2% | 15,075 |
| Depression | 18+ yrs | 17.2% | 14.3% | 12,193 |
| Diabetes | 17+ yrs | 8.3% | 7.9% | 5,977 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 6,255 |
| Chronic kidney disease | 18+ yrs | 5.9% | 4.6% | 4,151 |
| Cancer | All ages | 4.3% | 3.8% | 3,709 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 3,331 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 2,403 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 2,277 |
| COPD | All ages | 2.6% | 1.9% | 2,244 |
| Heart failure | All ages | 1.6% | 1.1% | 1,433 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 680 |
| Serious mental illness | All ages | 0.9% | 1.0% | 825 |
| Dementia | All ages | 0.9% | 0.8% | 823 |
| Peripheral arterial disease | All ages | 0.9% | 0.6% | 788 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 656 |
| Palliative care | All ages | 0.8% | 0.6% | 736 |
| Learning disability | All ages | 0.8% | 0.6% | 674 |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% | 244 |
- Belper PCN (4 practices)
- Erewash PCN (11 practices)
- Glossop PCN (4 practices)
- Greater Derby PCN (10 practices)
- High Peak & Buxton PCN (7 practices)
- North Hardwick and Bolsover PCN (7 practices)
- South Hardwick PCN (8 practices)
- Swadlincote PCN (5 practices)
Which practices are in Alfreton Ripley Crich & Heanor PCN?
Crich Medical Practice, Ivy Grove Surgery, Kelvingrove Medical Centre, Park Surgery, Parkside Surgery, Ripley Medical Centre, Royal Primary Care Brooklyn, Somercotes Medical Centre and The Jessop Medical Practice.
How do patients rate Alfreton Ripley Crich & Heanor PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Alfreton Ripley Crich & Heanor PCN cover?
87,398 registered patients across 9 practices in September 2026.
How many patients per GP does Alfreton Ripley Crich & Heanor PCN have?
1,870 per full-time-equivalent qualified GP, against 2,171 across England.