Parkside Surgery, Alfreton: patient reviews and CQC rating
Parkside Surgery is a GP practice in Alfreton with 11,007 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 3.9 full-time-equivalent qualified GPs, or 2,822 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Parkside Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 87%, below the England figure of 93%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 2nd of the 6 practices in Alfreton with 50 or more responses. 61% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (82%). 110 patients answered the survey (response rate 28%).
| Survey question | Parkside Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 84% | 76% | 77% |
| Easy to contact by phone | 61% | 51% | 57% |
| Easy to contact via the website | 63% | 53% | 58% |
| Easy to contact via the NHS App | 65% | 46% | 54% |
| Reception team helpful | 88% | 84% | 85% |
| Last contact good | 80% | 68% | 73% |
| Wait for appointment about right | 73% | 69% | 69% |
| Listened to well | 85% | 87% | 87% |
| Treated with care and concern | 82% | 86% | 86% |
| Confidence and trust in the clinician | 87% | 92% | 93% |
| Needs met | 90% | 90% | 90% |
In the Friends and Family Test for July 2026, 94% of 195 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Parkside Surgery is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (February 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
11,007 patients were registered at Parkside Surgery in September 2026, up 0.8% on a year earlier (England: down 1.1%).
21% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 2,822 patients per GP, more than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 2.6 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 5.0 | 12.9 |
| August 2024 | 4.6 | 15.3 |
| August 2025 | 4.5 | 15.6 |
| August 2026 | 3.9 | 15.7 |
From June 2026 to August 2026 the practice recorded 6,264 appointments a month, or 569 per 1,000 registered patients (England: 510). 59% were face to face (England: 63%). 38% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Parkside Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 569 | 523 | 510 |
| Face to face | 59% | 68% | 63% |
| Same day as booked | 38% | 39% | 45% |
| More than 28 days after booking | 4% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.2% against 0.6%), peripheral arterial disease (0.9% against 0.6%) and COPD (2.9% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 24.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.1 years for women and 77.3 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 20.0% | 14.3% |
| High blood pressure | All ages | 17.4% | 15.2% |
| Diabetes | 17+ yrs | 8.3% | 7.9% |
| Asthma | 6+ yrs | 7.0% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Cancer | All ages | 3.7% | 3.8% |
| Coronary heart disease | All ages | 3.6% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Palliative care | All ages | 1.2% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Learning disability | All ages | 0.9% | 0.6% |
| Epilepsy | 18+ yrs | 0.8% | 0.8% |
| Serious mental illness | All ages | 0.8% | 1.0% |
| Dementia | All ages | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.7% | 74.9% |
Parkside Surgery, Alfreton Primary Care Centre, Alfreton, DE55 7AH. Phone: 01773 546900.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Limes Medical Centre | 0.2 km | 73% |
| Somercotes Medical Centre | 2.2 km | 94% |
| The Jessop Medical Practice | 2.9 km | 82% |
| The Village Surgery | 3.3 km | 79% |
| Jacksdale Medical Centre | 5.7 km | 85% |
- Crich Medical Practice (90% overall experience good)
- Ivy Grove Surgery (59% overall experience good)
- Kelvingrove Medical Centre (86% overall experience good)
- Park Surgery (87% overall experience good)
- Ripley Medical Centre (67% overall experience good)
- Royal Primary Care Brooklyn (56% overall experience good)
- Somercotes Medical Centre (94% overall experience good)
- The Jessop Medical Practice (82% overall experience good)
How do patients rate Parkside Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Parkside Surgery as good, against 77% across England. 61% found it easy to get through by phone.
How many patients are registered at Parkside Surgery?
11,007 patients were registered in September 2026, up 0.8% on a year earlier.
What is Parkside Surgery's CQC rating?
Good overall, published in April 2017.
How many GPs does Parkside Surgery have?
3.9 full-time-equivalent qualified GPs (7 qualified GPs by headcount), which is 2,822 patients per GP against 2,171 across England.
Are appointments at Parkside Surgery face to face?
59% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Parkside Surgery's phone number?
01773 546900.