Jacksdale Medical Centre, Nottingham: patient reviews and CQC rating
Jacksdale Medical Centre is a GP practice in Nottingham with 4,622 registered patients (September 2026). In the 2026 GP Patient Survey, 85% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). It has 2.5 full-time-equivalent qualified GPs, or 1,884 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Jacksdale Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 67%, against 57% across England. Its weakest is the share who described their last contact with the practice as good: 72%, against 73% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 22nd of the 92 practices in Nottingham with 50 or more responses. 67% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (85%). 93 patients answered the survey (response rate 25%).
| Survey question | Jacksdale Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 85% | 74% | 77% |
| Easy to contact by phone | 67% | 52% | 57% |
| Easy to contact via the website | 62% | 51% | 58% |
| Easy to contact via the NHS App | 63% | 50% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 72% | 69% | 73% |
| Wait for appointment about right | 69% | 67% | 69% |
| Listened to well | 96% | 86% | 87% |
| Treated with care and concern | 93% | 85% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
4,622 patients were registered at Jacksdale Medical Centre in September 2026, up 3.6% on a year earlier (England: down 1.1%).
23% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 1,884 patients per GP, fewer than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.7 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 0.8 | 0.8 |
| August 2024 | 0.8 | 0.8 |
| August 2025 | 0.8 | 0.8 |
| August 2026 | 2.5 | 2.5 |
From June 2026 to August 2026 the practice recorded 2,208 appointments a month, or 478 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 25% took place on the day they were booked and 22% more than 28 days after booking (England: 45% and 5%).
43% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Jacksdale Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 478 | 566 | 510 |
| Face to face | 81% | 64% | 63% |
| Same day as booked | 25% | 45% | 45% |
| More than 28 days after booking | 22% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.0% against 0.6%), COPD (2.9% against 1.9%) and dementia (1.2% against 0.8%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 23.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.0 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 18.6% | 15.2% |
| Depression | 18+ yrs | 14.9% | 14.3% |
| Diabetes | 17+ yrs | 8.8% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 6.9% | 4.6% |
| Cancer | All ages | 4.5% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 2.9% | 1.9% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| Heart failure | All ages | 1.4% | 1.1% |
| Dementia | All ages | 1.2% | 0.8% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Learning disability | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 77.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 79.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 76.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Jacksdale Medical Centre, 8 Main Road, Jacksdale, Nottingham, NG16 5JW. Phone: 01773 608760.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Selston Surgery | 2.8 km | 89% |
| The Jessop Medical Practice | 2.9 km | 82% |
| Somercotes Medical Centre | 3.5 km | 94% |
| Royal Primary Care Brooklyn | 4.7 km | 56% |
| Ivy Grove Surgery | 4.8 km | 59% |
- Ashfield House - Annesley Woodhouse (83% overall experience good)
- Family Medical Centre (86% overall experience good)
- Kirkby Community Primary Care Centre (73% overall experience good)
- Kirkby Health Centre (90% overall experience good)
- Lowmoor Road Surgery (87% overall experience good)
- Selston Surgery (89% overall experience good)
- The Health Care Complex (74% overall experience good)
How do patients rate Jacksdale Medical Centre?
In the 2026 GP Patient Survey, 85% of patients described their overall experience of Jacksdale Medical Centre as good, against 77% across England. 67% found it easy to get through by phone.
How many patients are registered at Jacksdale Medical Centre?
4,622 patients were registered in September 2026, up 3.6% on a year earlier.
How many GPs does Jacksdale Medical Centre have?
2.5 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,884 patients per GP against 2,171 across England.
Are appointments at Jacksdale Medical Centre face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Jacksdale Medical Centre's phone number?
01773 608760.