Ashfield House - Annesley Woodhouse, Nottingham: patient reviews and CQC rating
Ashfield House - Annesley Woodhouse is a GP practice in Nottingham with 5,534 registered patients (September 2026). In the 2026 GP Patient Survey, 83% of its patients described their overall experience as good, against 77% across England (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in January 2018. It has 2.3 full-time-equivalent qualified GPs, or 2,378 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ashfield House - Annesley Woodhouse
Its best result against England is the share who found it easy to contact the practice using the NHS App: 76%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 91%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 25th of the 92 practices in Nottingham with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 10 points higher than in 2025 (73%). 108 patients answered the survey (response rate 32%).
| Survey question | Ashfield House - Annesley Woodhouse | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 83% | 74% | 77% |
| Easy to contact by phone | 78% | 52% | 57% |
| Easy to contact via the website | 66% | 51% | 58% |
| Easy to contact via the NHS App | 76% | 50% | 54% |
| Reception team helpful | 94% | 83% | 85% |
| Last contact good | 76% | 69% | 73% |
| Wait for appointment about right | 86% | 67% | 69% |
| Listened to well | 89% | 86% | 87% |
| Treated with care and concern | 91% | 85% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 95% | 89% | 90% |
In the Friends and Family Test for July 2026, 92% of 79 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Ashfield House - Annesley Woodhouse is Good, published in January 2018. All 5 key questions are rated Good. Its previous overall rating was Requires Improvement (May 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,534 patients were registered at Ashfield House - Annesley Woodhouse in September 2026, down 1.6% on a year earlier (England: down 1.1%).
25% of its patients are aged 65 or over, against 19% across England. With 2.3 full-time-equivalent qualified GPs, there are 2,378 patients per GP, close to the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.6 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 3.1 |
| August 2025 | 2.0 | 3.1 |
| August 2026 | 2.3 | 4.2 |
From June 2026 to August 2026 the practice recorded 3,683 appointments a month, or 666 per 1,000 registered patients (England: 510). 99% were face to face (England: 63%). 43% took place on the day they were booked and 9% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Ashfield House - Annesley Woodhouse | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 666 | 566 | 510 |
| Face to face | 99% | 64% | 63% |
| Same day as booked | 43% | 45% | 45% |
| More than 28 days after booking | 9% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), chronic kidney disease (8.4% against 4.6%) and palliative or supportive care needs (1.0% against 0.6%). It has a lower share for osteoporosis (0.2% against 1.2%). The practice's patients live in areas with an average deprivation score of 20.0 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.8 years for women and 79.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.8% | 15.2% |
| Depression | 18+ yrs | 12.9% | 14.3% |
| Diabetes | 17+ yrs | 10.9% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% |
| Asthma | 6+ yrs | 6.9% | 6.6% |
| Cancer | All ages | 5.6% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Stroke and TIA | All ages | 2.7% | 1.9% |
| Atrial fibrillation | All ages | 2.7% | 2.2% |
| Rheumatoid arthritis | 16+ yrs | 1.2% | 0.8% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 1.0% | 0.8% |
| Palliative care | All ages | 1.0% | 0.6% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Peripheral arterial disease | All ages | 0.8% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 78.2% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.0% | 74.9% |
Ashfield House - Annesley Woodhouse, Ashfield House, 194 Forest Road, Kirkby-in-Ashfield, Nottingham, NG17 9JB. Phone: 01623 752295. Website: www.ashfieldhousesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Family Medical Centre | 2.7 km | 86% |
| Lowmoor Road Surgery | 2.7 km | 87% |
| The Health Care Complex | 2.7 km | 74% |
| Kirkby Health Centre | 2.8 km | 90% |
| Kirkby Community Primary Care Centre | 2.8 km | 73% |
- Family Medical Centre (86% overall experience good)
- Jacksdale Medical Centre (85% overall experience good)
- Kirkby Community Primary Care Centre (73% overall experience good)
- Kirkby Health Centre (90% overall experience good)
- Lowmoor Road Surgery (87% overall experience good)
- Selston Surgery (89% overall experience good)
- The Health Care Complex (74% overall experience good)
How do patients rate Ashfield House - Annesley Woodhouse?
In the 2026 GP Patient Survey, 83% of patients described their overall experience of Ashfield House - Annesley Woodhouse as good, against 77% across England. 78% found it easy to get through by phone.
How many patients are registered at Ashfield House - Annesley Woodhouse?
5,534 patients were registered in September 2026, down 1.6% on a year earlier.
What is Ashfield House - Annesley Woodhouse's CQC rating?
Good overall, published in January 2018.
How many GPs does Ashfield House - Annesley Woodhouse have?
2.3 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,378 patients per GP against 2,171 across England.
Are appointments at Ashfield House - Annesley Woodhouse face to face?
99% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ashfield House - Annesley Woodhouse's phone number?
01623 752295.