Lowmoor Road Surgery, Nottingham: patient reviews and CQC rating
Lowmoor Road Surgery is a GP practice in Nottingham with 4,924 registered patients (September 2026). In the 2026 GP Patient Survey, 87% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in September 2016. It has 2.0 full-time-equivalent qualified GPs, or 2,462 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Lowmoor Road Surgery
Its best result against England is the share who found the reception and administrative team helpful: 98%, above the England figure of 85%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 93%, against 93% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 12th of the 92 practices in Nottingham with 50 or more responses. 64% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (85%). 90 patients answered the survey (response rate 26%).
| Survey question | Lowmoor Road Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 87% | 74% | 77% |
| Easy to contact by phone | 64% | 52% | 57% |
| Easy to contact via the website | 65% | 51% | 58% |
| Easy to contact via the NHS App | 68% | 50% | 54% |
| Reception team helpful | 98% | 83% | 85% |
| Last contact good | 82% | 69% | 73% |
| Wait for appointment about right | 82% | 67% | 69% |
| Listened to well | 88% | 86% | 87% |
| Treated with care and concern | 87% | 85% | 86% |
| Confidence and trust in the clinician | 93% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 97% of 210 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Lowmoor Road Surgery is Good, published in September 2016. All 5 key questions are rated Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
4,924 patients were registered at Lowmoor Road Surgery in September 2026, almost the same as a year earlier.
25% of its patients are aged 65 or over, against 19% across England. With 2.0 full-time-equivalent qualified GPs, there are 2,462 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 1.2 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 2.0 | 2.9 |
| August 2025 | 2.0 | 3.7 |
| August 2026 | 2.0 | 4.1 |
From June 2026 to August 2026 the practice recorded 2,784 appointments a month, or 565 per 1,000 registered patients (England: 510). 95% were face to face (England: 63%). 39% took place on the day they were booked and 7% more than 28 days after booking (England: 45% and 5%).
39% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Lowmoor Road Surgery | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 565 | 566 | 510 |
| Face to face | 95% | 64% | 63% |
| Same day as booked | 39% | 45% | 45% |
| More than 28 days after booking | 7% | 8% | 5% |
| Did not attend | 3% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.6% against 0.6%), COPD (3.1% against 1.9%) and coronary heart disease (4.5% against 3.0%). It has a lower share for osteoporosis (0.4% against 1.2%) and depression (9.2% against 14.3%). The practice's patients live in areas with an average deprivation score of 28.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 78.4 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.2% | 15.2% |
| Depression | 18+ yrs | 9.2% | 14.3% |
| Diabetes | 17+ yrs | 8.9% | 7.9% |
| Asthma | 6+ yrs | 8.1% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.7% | 4.6% |
| Cancer | All ages | 5.3% | 3.8% |
| Coronary heart disease | All ages | 4.5% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Atrial fibrillation | All ages | 2.4% | 2.2% |
| Stroke and TIA | All ages | 1.8% | 1.9% |
| Learning disability | All ages | 1.6% | 0.6% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.1% | 1.1% |
| Dementia | All ages | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Peripheral arterial disease | All ages | 0.6% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 83.2% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 77.1% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 78.4% | 74.9% |
Lowmoor Road Surgery, The Surgery, Low Moor Road, Kirkby-in-Ashfield, Nottingham, NG17 7BG. Phone: 01623 759447. Website: www.doctorswhitebarishkarunaratne.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Family Medical Centre | 0.0 km | 86% |
| The Health Care Complex | 0.0 km | 74% |
| Kirkby Health Centre | 0.0 km | 90% |
| Kirkby Community Primary Care Centre | 0.3 km | 73% |
| Ashfield House - Annesley Woodhouse | 2.7 km | 83% |
- Ashfield House - Annesley Woodhouse (83% overall experience good)
- Family Medical Centre (86% overall experience good)
- Jacksdale Medical Centre (85% overall experience good)
- Kirkby Community Primary Care Centre (73% overall experience good)
- Kirkby Health Centre (90% overall experience good)
- Selston Surgery (89% overall experience good)
- The Health Care Complex (74% overall experience good)
How do patients rate Lowmoor Road Surgery?
In the 2026 GP Patient Survey, 87% of patients described their overall experience of Lowmoor Road Surgery as good, above the England figure of 77%. 64% found it easy to get through by phone.
How many patients are registered at Lowmoor Road Surgery?
4,924 patients were registered in September 2026, down 0.5% on a year earlier.
What is Lowmoor Road Surgery's CQC rating?
Good overall, published in September 2016.
How many GPs does Lowmoor Road Surgery have?
2.0 full-time-equivalent qualified GPs (2 qualified GPs by headcount), which is 2,462 patients per GP against 2,171 across England.
Are appointments at Lowmoor Road Surgery face to face?
95% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Lowmoor Road Surgery's phone number?
01623 759447.