Selston Surgery, Nottingham: patient reviews and CQC rating

Selston Surgery is a GP practice in Nottingham with 5,252 registered patients (September 2026). In the 2026 GP Patient Survey, 89% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in April 2017. It has 1.8 full-time-equivalent qualified GPs, or 2,896 patients per GP.

Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.

What patients say about Selston Surgery

Its best result against England is the share who found it easy to get through to the practice by phone: 78%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 48%, against 58% across England. Of the 11 results in the table, 4 are above England and 0 below by more than the survey's margin of error, and 7 within it.

On overall experience it is 7th of the 92 practices in Nottingham with 50 or more responses. 78% found it easy to get through by phone (England: 57%). The overall experience result is 3 points higher than in 2025 (86%). 105 patients answered the survey (response rate 26%).

Survey questionSelston SurgeryNottingham and NottinghamshireEngland
Overall experience good89%74%77%
Easy to contact by phone78%52%57%
Easy to contact via the website48%51%58%
Easy to contact via the NHS App53%50%54%
Reception team helpful95%83%85%
Last contact good85%69%73%
Wait for appointment about right62%67%69%
Listened to well93%86%87%
Treated with care and concern89%85%86%
Confidence and trust in the clinician91%92%93%
Needs met91%89%90%

In the Friends and Family Test for July 2026, 94% of 217 responses rated the practice good or very good (England: 92%).

CQC's overall rating for Selston Surgery is Good, published in April 2017. All 5 key questions are rated Good. It held the same rating in the report before (October 2015).

Key questionRating
SafeGood
Well-ledGood
CaringGood
ResponsiveGood
EffectiveGood

5,252 patients were registered at Selston Surgery in September 2026, almost the same as a year earlier.

25% of its patients are aged 65 or over, against 19% across England. With 1.8 full-time-equivalent qualified GPs, there are 2,896 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.6 nurses and 1.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).

YearQualified GPs (FTE)All GPs incl. trainees (FTE)
August 20231.81.8
August 20241.81.8
August 20251.81.8
August 20261.81.8

From June 2026 to August 2026 the practice recorded 3,167 appointments a month, or 603 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 38% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).

50% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.

MeasureSelston SurgeryNottingham and NottinghamshireEngland
Appointments per 1,000 patients a month603566510
Face to face78%64%63%
Same day as booked38%45%45%
More than 28 days after booking12%8%5%
Did not attend2%4%4%

Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.4% against 0.6%), chronic kidney disease (8.7% against 4.6%) and COPD (2.7% against 1.9%). The practice's patients live in areas with an average deprivation score of 21.0 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 80.2 years for women and 77.0 for men (England: 83.0 and 79.1).

Condition registerAge groupPractice (2024/25)England
High blood pressureAll ages16.6%15.2%
Depression18+ yrs14.1%14.3%
Diabetes17+ yrs9.3%7.9%
Chronic kidney disease18+ yrs8.7%4.6%
Asthma6+ yrs5.9%6.6%
CancerAll ages4.5%3.8%
Coronary heart diseaseAll ages4.1%3.0%
COPDAll ages2.7%1.9%
Atrial fibrillationAll ages2.6%2.2%
Stroke and TIAAll ages2.0%1.9%
Palliative careAll ages1.4%0.6%
Heart failureAll ages1.4%1.1%
DementiaAll ages1.1%0.8%
Epilepsy18+ yrs1.0%0.8%
Serious mental illnessAll ages0.8%1.0%
Rheumatoid arthritis16+ yrs0.8%0.8%
Osteoporosis50+ yrs0.7%1.2%
Learning disabilityAll ages0.6%0.6%
Peripheral arterial diseaseAll ages0.6%0.6%
Screening coveragePeriodPracticeEngland
Bowel cancer screening (aged 60 to 74)2024/2571.7%72.9%
Breast cancer screening (women aged 53 to 70)2024/2577.3%72.2%
Cervical screening (women aged 25 to 49)2023/2475.5%67.5%
Cervical screening (women aged 50 to 64)2023/2475.0%74.9%

94% of the practice's patients live in the NG16 postcode district, and NG17 (4%). 95% live in Ashfield, the council area the practice is in.

Postcode districtRegistered patientsShare
NG164,92194%
NG172264%

Selston Surgery, 139 Nottingham Road, Selston, Nottingham, NG16 6BT. Phone: 01773 810226.

How do patients rate Selston Surgery?

In the 2026 GP Patient Survey, 89% of patients described their overall experience of Selston Surgery as good, above the England figure of 77%. 78% found it easy to get through by phone.

How many patients are registered at Selston Surgery?

5,252 patients were registered in September 2026, down 0.3% on a year earlier.

What is Selston Surgery's CQC rating?

Good overall, published in April 2017.

How many GPs does Selston Surgery have?

1.8 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 2,896 patients per GP against 2,171 across England.

Are appointments at Selston Surgery face to face?

78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.

What is Selston Surgery's phone number?

01773 810226.

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Cite this page

<a href="https://localgps.co.uk/nottingham/selston-surgery">https://localgps.co.uk/nottingham/selston-surgery</a>