The Village Surgery, Alfreton: patient reviews and CQC rating
The Village Surgery is a GP practice in Alfreton with 9,620 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Requires Improvement overall, in a report published in November 2022. It has 5.0 full-time-equivalent qualified GPs, or 1,924 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Village Surgery
Its best result against England is the share who found it easy to get through to the practice by phone: 69%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 41%, against 58% across England. Of the 11 results in the table, 1 is above England and 0 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 4th of the 6 practices in Alfreton with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (70%). 105 patients answered the survey (response rate 25%).
| Survey question | The Village Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 79% | 76% | 77% |
| Easy to contact by phone | 69% | 51% | 57% |
| Easy to contact via the website | 41% | 53% | 58% |
| Easy to contact via the NHS App | 42% | 46% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 80% | 68% | 73% |
| Wait for appointment about right | 71% | 69% | 69% |
| Listened to well | 86% | 87% | 87% |
| Treated with care and concern | 83% | 86% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 95% | 90% | 90% |
In the Friends and Family Test for July 2026, 92% of 252 responses rated the practice good or very good (England: 92%).
CQC's overall rating for The Village Surgery is Requires Improvement, published in November 2022. 2 key questions are rated differently: Caring Good and Effective Good. Its previous overall rating was Inadequate (May 2022).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Requires Improvement |
| Caring | Good |
| Responsive | Requires Improvement |
| Effective | Good |
9,620 patients were registered at The Village Surgery in September 2026, almost the same as a year earlier.
21% of its patients are aged 65 or over, against 19% across England. With 5.0 full-time-equivalent qualified GPs, there are 1,924 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.9 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.0 | 2.0 |
| August 2024 | 6.0 | 6.0 |
| August 2025 | 6.0 | 6.0 |
| August 2026 | 5.0 | 5.0 |
From June 2026 to August 2026 the practice recorded 4,070 appointments a month, or 423 per 1,000 registered patients (England: 510). 81% were face to face (England: 63%). 32% took place on the day they were booked and 16% more than 28 days after booking (England: 45% and 5%).
50% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | The Village Surgery | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 423 | 523 | 510 |
| Face to face | 81% | 68% | 63% |
| Same day as booked | 32% | 39% | 45% |
| More than 28 days after booking | 16% | 9% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for chronic kidney disease (8.4% against 4.6%), epilepsy (1.2% against 0.8%) and osteoporosis (1.8% against 1.2%). The practice's patients live in areas with an average deprivation score of 22.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.4 years for women and 78.1 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 20.2% | 15.2% |
| Depression | 18+ yrs | 15.9% | 14.3% |
| Diabetes | 17+ yrs | 10.4% | 7.9% |
| Chronic kidney disease | 18+ yrs | 8.4% | 4.6% |
| Asthma | 6+ yrs | 7.1% | 6.6% |
| Cancer | All ages | 4.0% | 3.8% |
| Coronary heart disease | All ages | 3.7% | 3.0% |
| Atrial fibrillation | All ages | 2.5% | 2.2% |
| COPD | All ages | 2.5% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Osteoporosis | 50+ yrs | 1.8% | 1.2% |
| Heart failure | All ages | 1.5% | 1.1% |
| Epilepsy | 18+ yrs | 1.2% | 0.8% |
| Dementia | All ages | 1.1% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Learning disability | All ages | 0.7% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 69.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 74.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 74.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 75.9% | 74.9% |
The Village Surgery, The Hub, Shiners Way, South Normanton, Alfreton, DE55 2AA. Phone: 01773 811469.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Limes Medical Centre | 3.0 km | 73% |
| Somercotes Medical Centre | 3.2 km | 94% |
| Parkside Surgery | 3.3 km | 84% |
| The Jessop Medical Practice | 4.0 km | 82% |
| Brierley Park Medical Group | 4.0 km | 72% |
- Clay Cross Medical Centre (62% overall experience good)
- Limes Medical Centre (73% overall experience good)
- North Wingfield Medical Centre (90% overall experience good)
- Royal Primary Care Clay Cross (49% overall experience good)
- St Lawrence Road Surgery (68% overall experience good)
- Staffa Health (76% overall experience good)
- Wingerworth Medical Centre (97% overall experience good)
How do patients rate The Village Surgery?
In the 2026 GP Patient Survey, 79% of patients described their overall experience of The Village Surgery as good, against 77% across England. 69% found it easy to get through by phone.
How many patients are registered at The Village Surgery?
9,620 patients were registered in September 2026, up 0.1% on a year earlier.
What is The Village Surgery's CQC rating?
Requires Improvement overall, published in November 2022.
How many GPs does The Village Surgery have?
5.0 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,924 patients per GP against 2,171 across England.
Are appointments at The Village Surgery face to face?
81% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Village Surgery's phone number?
01773 811469.