Family Medical Centre, Nottingham: patient reviews and CQC rating
Family Medical Centre is a GP practice in Nottingham with 5,470 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (Nottingham and Nottinghamshire: 74%). The Care Quality Commission rates it Good overall, in a report published in October 2020. It has 1.2 full-time-equivalent qualified GPs, or 4,662 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Family Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 88%, above the England figure of 69%. Its weakest is the share who found the reception and administrative team helpful: 82%, against 85% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 17th of the 92 practices in Nottingham with 50 or more responses. 74% found it easy to get through by phone (England: 57%). The overall experience result is 8 points higher than in 2025 (78%). 110 patients answered the survey (response rate 26%).
| Survey question | Family Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Overall experience good | 86% | 74% | 77% |
| Easy to contact by phone | 74% | 52% | 57% |
| Easy to contact via the website | 76% | 51% | 58% |
| Easy to contact via the NHS App | 70% | 50% | 54% |
| Reception team helpful | 82% | 83% | 85% |
| Last contact good | 84% | 69% | 73% |
| Wait for appointment about right | 88% | 67% | 69% |
| Listened to well | 93% | 86% | 87% |
| Treated with care and concern | 96% | 85% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 97% | 89% | 90% |
In the Friends and Family Test for July 2026, 98% of 230 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Family Medical Centre is Good, published in October 2020. All 5 key questions are rated Good. It held the same rating in the report before (September 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
5,470 patients were registered at Family Medical Centre in September 2026, up 4.7% on a year earlier (England: down 1.1%).
19% of its patients are aged 65 or over, against 19% across England. With 1.2 full-time-equivalent qualified GPs, there are 4,662 patients per GP, more than the England figure of 2,171 and Nottingham and Nottinghamshire's 2,235. The practice also has 0.5 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.4 | 6.5 |
| August 2024 | 1.3 | 7.1 |
| August 2025 | 1.3 | 6.9 |
| August 2026 | 1.2 | 6.1 |
From June 2026 to August 2026 the practice recorded 2,861 appointments a month, or 523 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 30% took place on the day they were booked and 14% more than 28 days after booking (England: 45% and 5%).
48% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | Family Medical Centre | Nottingham and Nottinghamshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 523 | 566 | 510 |
| Face to face | 78% | 64% | 63% |
| Same day as booked | 30% | 45% | 45% |
| More than 28 days after booking | 14% | 8% | 5% |
| Did not attend | 4% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.2% against 1.9%), heart failure (1.6% against 1.1%) and stroke or TIA (2.6% against 1.9%). It has a lower share for osteoporosis (0.2% against 1.2%) and depression (9.8% against 14.3%). The practice's patients live in areas with an average deprivation score of 29.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.8 years for women and 78.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 17.7% | 15.2% |
| Diabetes | 17+ yrs | 10.3% | 7.9% |
| Depression | 18+ yrs | 9.8% | 14.3% |
| Asthma | 6+ yrs | 6.2% | 6.6% |
| Chronic kidney disease | 18+ yrs | 5.8% | 4.6% |
| Coronary heart disease | All ages | 3.9% | 3.0% |
| Cancer | All ages | 3.7% | 3.8% |
| COPD | All ages | 3.2% | 1.9% |
| Stroke and TIA | All ages | 2.6% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Heart failure | All ages | 1.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 0.9% | 1.0% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Dementia | All ages | 0.9% | 0.8% |
| Palliative care | All ages | 0.8% | 0.6% |
| Learning disability | All ages | 0.6% | 0.6% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Osteoporosis | 50+ yrs | 0.2% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 72.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 80.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 73.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 77.5% | 74.9% |
Family Medical Centre, 56A Lowmoor Road, Kirkby In Ashfield, Nottingham, NG17 7BG. Phone: 01623 757219. Website: www.familymedicalcentrekirkby.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Lowmoor Road Surgery | 0.0 km | 87% |
| The Health Care Complex | 0.0 km | 74% |
| Kirkby Health Centre | 0.0 km | 90% |
| Kirkby Community Primary Care Centre | 0.3 km | 73% |
| Ashfield House - Annesley Woodhouse | 2.7 km | 83% |
- Ashfield House - Annesley Woodhouse (83% overall experience good)
- Jacksdale Medical Centre (85% overall experience good)
- Kirkby Community Primary Care Centre (73% overall experience good)
- Kirkby Health Centre (90% overall experience good)
- Lowmoor Road Surgery (87% overall experience good)
- Selston Surgery (89% overall experience good)
- The Health Care Complex (74% overall experience good)
How do patients rate Family Medical Centre?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of Family Medical Centre as good, above the England figure of 77%. 74% found it easy to get through by phone.
How many patients are registered at Family Medical Centre?
5,470 patients were registered in September 2026, up 4.7% on a year earlier.
What is Family Medical Centre's CQC rating?
Good overall, published in October 2020.
How many GPs does Family Medical Centre have?
1.2 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 4,662 patients per GP against 2,171 across England.
Are appointments at Family Medical Centre face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Family Medical Centre's phone number?
01623 757219.