Ripley Medical Centre, Ripley: patient reviews and CQC rating
Ripley Medical Centre is a GP practice in Ripley with 6,033 registered patients (September 2026). In the 2026 GP Patient Survey, 67% of its patients described their overall experience as good, below the England figure of 77% (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in September 2018. It has 3.2 full-time-equivalent qualified GPs, or 1,913 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Ripley Medical Centre
Its result closest to England is the share who found the reception and administrative team helpful: 85%, against 85% across England. Its weakest is the share who said the wait for their last appointment was about right: 48%, below the England figure of 69%. Of the 11 results in the table, 0 are above England and 6 below by more than the survey's margin of error, and 5 within it.
43% found it easy to get through by phone (England: 57%). The overall experience result is 5 points lower than in 2025 (72%). 91 patients answered the survey (response rate 26%).
| Survey question | Ripley Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 67% | 76% | 77% |
| Easy to contact by phone | 43% | 51% | 57% |
| Easy to contact via the website | 41% | 53% | 58% |
| Easy to contact via the NHS App | 40% | 46% | 54% |
| Reception team helpful | 85% | 84% | 85% |
| Last contact good | 67% | 68% | 73% |
| Wait for appointment about right | 48% | 69% | 69% |
| Listened to well | 75% | 87% | 87% |
| Treated with care and concern | 76% | 86% | 86% |
| Confidence and trust in the clinician | 85% | 92% | 93% |
| Needs met | 84% | 90% | 90% |
CQC's overall rating for Ripley Medical Centre is Good, published in September 2018. All 5 key questions are rated Good. It held the same rating in the report before (July 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,033 patients were registered at Ripley Medical Centre in September 2026, almost the same as a year earlier.
22% of its patients are aged 65 or over, against 19% across England. With 3.2 full-time-equivalent qualified GPs, there are 1,913 patients per GP, fewer than the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 1.6 nurses and 0.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.9 | 9.2 |
| August 2024 | 3.7 | 7.3 |
| August 2025 | 3.7 | 7.3 |
| August 2026 | 3.2 | 5.9 |
From June 2026 to August 2026 the practice recorded 2,708 appointments a month, or 449 per 1,000 registered patients (England: 510). 65% were face to face (England: 63%). 35% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
42% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Ripley Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 449 | 523 | 510 |
| Face to face | 65% | 68% | 63% |
| Same day as booked | 35% | 39% | 45% |
| More than 28 days after booking | 8% | 9% | 5% |
| Did not attend | 5% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for heart failure (2.1% against 1.1%), a learning disability (1.0% against 0.6%) and peripheral arterial disease (0.9% against 0.6%). The practice's patients live in areas with an average deprivation score of 21.7 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 81.6 years for women and 77.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 19.0% | 15.2% |
| Depression | 18+ yrs | 14.2% | 14.3% |
| Diabetes | 17+ yrs | 8.7% | 7.9% |
| Asthma | 6+ yrs | 7.6% | 6.6% |
| Chronic kidney disease | 18+ yrs | 7.5% | 4.6% |
| Coronary heart disease | All ages | 4.0% | 3.0% |
| Cancer | All ages | 3.7% | 3.8% |
| Atrial fibrillation | All ages | 2.9% | 2.2% |
| Stroke and TIA | All ages | 2.5% | 1.9% |
| COPD | All ages | 2.3% | 1.9% |
| Heart failure | All ages | 2.1% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Learning disability | All ages | 1.0% | 0.6% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Palliative care | All ages | 0.9% | 0.6% |
| Dementia | All ages | 0.8% | 0.8% |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 76.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 75.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 76.3% | 74.9% |
Ripley Medical Centre, Derby Road, Ripley, DE5 3HR. Phone: 01773 571249. Website: www.ripleymedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Ivy Grove Surgery | 0.6 km | 59% |
| The Jessop Medical Practice | 3.7 km | 82% |
| Whitemoor Medical Centre | 3.8 km | 83% |
| Somercotes Medical Centre | 4.5 km | 94% |
| Jacksdale Medical Centre | 4.8 km | 85% |
- Crich Medical Practice (90% overall experience good)
- Ivy Grove Surgery (59% overall experience good)
- Kelvingrove Medical Centre (86% overall experience good)
- Park Surgery (87% overall experience good)
- Parkside Surgery (84% overall experience good)
- Royal Primary Care Brooklyn (56% overall experience good)
- Somercotes Medical Centre (94% overall experience good)
- The Jessop Medical Practice (82% overall experience good)
How do patients rate Ripley Medical Centre?
In the 2026 GP Patient Survey, 67% of patients described their overall experience of Ripley Medical Centre as good, below the England figure of 77%. 43% found it easy to get through by phone.
How many patients are registered at Ripley Medical Centre?
6,033 patients were registered in September 2026, down 0.4% on a year earlier.
What is Ripley Medical Centre's CQC rating?
Good overall, published in September 2018.
How many GPs does Ripley Medical Centre have?
3.2 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 1,913 patients per GP against 2,171 across England.
Are appointments at Ripley Medical Centre face to face?
65% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Ripley Medical Centre's phone number?
01773 571249.