North East Derbyshire PCN: primary care network practices and patient survey
North East Derbyshire PCN is a primary care network of 4 GP practices with 40,733 registered patients (September 2026). In the 2026 GP Patient Survey, 81% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,951 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 4 practices in North East Derbyshire PCN with survey results, the share of patients describing their overall experience as good ranges from 73% at Killamarsh Medical Practice to 89% at The Springs Health Centre, with a median of 79% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. Dr A Palmer & Dr G Lovelock has the highest share finding it easy to get through by phone (68%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Springs Health Centre | 11,448 | 89% | 58% | Good | 2,029 |
| Dr A Palmer & Dr G Lovelock | 8,579 | 81% | 68% | Good | 2,659 |
| Moss Valley Medical Practice | 12,255 | 78% | 63% | Good | 1,608 |
| Killamarsh Medical Practice | 8,451 | 73% | 48% | Good | 1,927 |
Results for the network as a whole, from 493 responses, against Derby and Derbyshire and England.
| Survey question | North East Derbyshire PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 81% | 76% | 77% |
| Easy to contact by phone | 60% | 51% | 57% |
| Easy to contact via the website | 73% | 53% | 58% |
| Easy to contact via the NHS App | 66% | 46% | 54% |
| Reception team helpful | 92% | 84% | 85% |
| Last contact good | 81% | 68% | 73% |
| Wait for appointment about right | 69% | 69% | 69% |
| Listened to well | 87% | 87% | 87% |
| Treated with care and concern | 86% | 86% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 91% | 90% | 90% |
There are 1,951 registered patients per full-time-equivalent qualified GP in North East Derbyshire PCN, fewer than England's 2,171 and Derby and Derbyshire's 2,105. Practices recorded 606 appointments a month per 1,000 patients (England: 510), 63% of them face to face. 42% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.3% over the year (England: shrank 1.1%).
| Measure | North East Derbyshire PCN | Derby and Derbyshire | England |
|---|---|---|---|
| Patients per qualified GP | 1,951 | 2,105 | 2,171 |
| Appointments per 1,000 patients a month | 606 | 523 | 510 |
| Face-to-face appointments | 63% | 68% | 63% |
| Same day as booked | 42% | 39% | 45% |
| Did not attend | 4% | 4% | 4% |
| Patients aged 65 or over | 24% | 21% | 19% |
Relative to England, the register furthest above England's rate at practices in North East Derbyshire PCN is palliative care (1.9% against 0.6%), and the furthest below is serious mental illness (0.7% against 1.0%).
| Condition register | Age group | North East Derbyshire PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.7% | 15.2% | 8,421 |
| Depression | 18+ yrs | 15.1% | 14.3% | 5,023 |
| Diabetes | 17+ yrs | 10.5% | 7.9% | 3,560 |
| Chronic kidney disease | 18+ yrs | 8.2% | 4.6% | 2,727 |
| Asthma | 6+ yrs | 7.2% | 6.6% | 2,779 |
| Cancer | All ages | 4.5% | 3.8% | 1,840 |
| Coronary heart disease | All ages | 3.8% | 3.0% | 1,550 |
| Atrial fibrillation | All ages | 3.1% | 2.2% | 1,257 |
| COPD | All ages | 2.8% | 1.9% | 1,129 |
| Stroke and TIA | All ages | 2.7% | 1.9% | 1,089 |
| Osteoporosis | 50+ yrs | 2.1% | 1.2% | 384 |
| Palliative care | All ages | 1.9% | 0.6% | 759 |
| Heart failure | All ages | 1.5% | 1.1% | 620 |
| Dementia | All ages | 1.1% | 0.8% | 451 |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% | 309 |
| Epilepsy | 18+ yrs | 0.8% | 0.8% | 275 |
| Peripheral arterial disease | All ages | 0.8% | 0.6% | 311 |
| Serious mental illness | All ages | 0.7% | 1.0% | 297 |
| Learning disability | All ages | 0.6% | 0.6% | 229 |
- Chesterfield and Dronfield PCN (10 practices)
- Derbyshire Dales PCN (9 practices)
- Mansfield North PCN (5 practices)
- North Hardwick and Bolsover PCN (7 practices)
- South Hardwick PCN (8 practices)
Which practices are in North East Derbyshire PCN?
Dr A Palmer & Dr G Lovelock, Killamarsh Medical Practice, Moss Valley Medical Practice and The Springs Health Centre.
How do patients rate North East Derbyshire PCN?
81% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does North East Derbyshire PCN cover?
40,733 registered patients across 4 practices in September 2026.
How many patients per GP does North East Derbyshire PCN have?
1,951 per full-time-equivalent qualified GP, against 2,171 across England.