Mickleover Medical Centre, Derby: patient reviews and CQC rating
Mickleover Medical Centre is a GP practice in Derby with 12,998 registered patients (September 2026). In the 2026 GP Patient Survey, 76% of its patients described their overall experience as good, against 77% across England (Derby and Derbyshire: 76%). The Care Quality Commission rates it Good overall, in a report published in February 2018. It has 5.9 full-time-equivalent qualified GPs, or 2,216 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Mickleover Medical Centre
Its best result against England is the share who said the wait for their last appointment was about right: 82%, above the England figure of 69%. Its weakest is the share who found it easy to get through to the practice by phone: 32%, below the England figure of 57%. Of the 11 results in the table, 2 are above England and 3 below by more than the survey's margin of error, and 6 within it.
On overall experience it is 10th of the 27 practices in Derby with 50 or more responses. 32% found it easy to get through by phone (England: 57%). The overall experience result is 7 points higher than in 2025 (69%). 109 patients answered the survey (response rate 38%).
| Survey question | Mickleover Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Overall experience good | 76% | 76% | 77% |
| Easy to contact by phone | 32% | 51% | 57% |
| Easy to contact via the website | 43% | 53% | 58% |
| Easy to contact via the NHS App | 32% | 46% | 54% |
| Reception team helpful | 82% | 84% | 85% |
| Last contact good | 70% | 68% | 73% |
| Wait for appointment about right | 82% | 69% | 69% |
| Listened to well | 93% | 87% | 87% |
| Treated with care and concern | 90% | 86% | 86% |
| Confidence and trust in the clinician | 99% | 92% | 93% |
| Needs met | 96% | 90% | 90% |
CQC's overall rating for Mickleover Medical Centre is Good, published in February 2018. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,998 patients were registered at Mickleover Medical Centre in September 2026, almost the same as a year earlier.
24% of its patients are aged 65 or over, against 19% across England. With 5.9 full-time-equivalent qualified GPs, there are 2,216 patients per GP, close to the England figure of 2,171 and Derby and Derbyshire's 2,105. The practice also has 3.5 nurses (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.5 | 4.5 |
| August 2024 | 5.3 | 5.3 |
| August 2025 | 7.2 | 7.2 |
| August 2026 | 5.9 | 5.9 |
From June 2026 to August 2026 the practice recorded 5,865 appointments a month, or 451 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 42% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
45% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Mickleover Medical Centre | Derby and Derbyshire | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 451 | 523 | 510 |
| Face to face | 78% | 68% | 63% |
| Same day as booked | 42% | 39% | 45% |
| More than 28 days after booking | 2% | 9% | 5% |
| Did not attend | 2% | 4% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (3.8% against 1.2%) and chronic kidney disease (7.0% against 4.6%). It has a lower share for depression (8.7% against 14.3%), COPD (1.2% against 1.9%) and serious mental illness (0.7% against 1.0%). The practice's patients live in areas with an average deprivation score of 7.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.2 years for women and 81.5 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 15.8% | 15.2% |
| Depression | 18+ yrs | 8.7% | 14.3% |
| Chronic kidney disease | 18+ yrs | 7.0% | 4.6% |
| Diabetes | 17+ yrs | 6.4% | 7.9% |
| Asthma | 6+ yrs | 5.8% | 6.6% |
| Cancer | All ages | 4.1% | 3.8% |
| Osteoporosis | 50+ yrs | 3.8% | 1.2% |
| Coronary heart disease | All ages | 2.9% | 3.0% |
| Atrial fibrillation | All ages | 2.6% | 2.2% |
| Stroke and TIA | All ages | 2.0% | 1.9% |
| Heart failure | All ages | 1.3% | 1.1% |
| COPD | All ages | 1.2% | 1.9% |
| Dementia | All ages | 0.9% | 0.8% |
| Epilepsy | 18+ yrs | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.7% | 1.0% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.5% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 84.3% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 83.6% | 74.9% |
Mickleover Medical Centre, Vicarage Road, Mickleover, Derby, DE3 0HA. Phone: 01332 513283. Website: www.mickleovermedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Mickleover Surgery | 0.6 km | 67% |
| Hollybrook Medical Centre | 2.0 km | 49% |
| Vernon Street Medical Centre | 4.2 km | 80% |
| Village Surgery | 4.2 km | 70% |
| Derby Family Medical Centre | 4.4 km | 68% |
- Chapel Street Medical Centre (66% overall experience good)
- Derby Family Medical Centre (68% overall experience good)
- Derwent Valley Medical Practice (73% overall experience good)
- Dr P A A Wood and Partners (65% overall experience good)
- Macklin Street Surgery (74% overall experience good)
- Mickleover Surgery (67% overall experience good)
- Park Lane Surgery (92% overall experience good)
- Peartree Medical Centre (86% overall experience good)
- Vernon Street Medical Centre (80% overall experience good)
How do patients rate Mickleover Medical Centre?
In the 2026 GP Patient Survey, 76% of patients described their overall experience of Mickleover Medical Centre as good, against 77% across England. 32% found it easy to get through by phone.
How many patients are registered at Mickleover Medical Centre?
12,998 patients were registered in September 2026, down 0.2% on a year earlier.
What is Mickleover Medical Centre's CQC rating?
Good overall, published in February 2018.
How many GPs does Mickleover Medical Centre have?
5.9 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 2,216 patients per GP against 2,171 across England.
Are appointments at Mickleover Medical Centre face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Mickleover Medical Centre's phone number?
01332 513283.