Peverell Park Surgery, Plymouth: patient reviews and CQC rating
Peverell Park Surgery is a GP practice in Plymouth with 21,284 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in July 2016. It has 12.7 full-time-equivalent qualified GPs, or 1,672 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Peverell Park Surgery
Its best result against England is the share who said the wait for their last appointment was about right: 85%, above the England figure of 69%. Its weakest is the share who found it easy to contact the practice through its website: 55%, against 58% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 13th of the 24 practices in Plymouth with 50 or more responses. 66% found it easy to get through by phone (England: 57%). The overall experience result is 1 point lower than in 2025 (78%). 134 patients answered the survey (response rate 23%).
| Survey question | Peverell Park Surgery | Devon | England |
|---|---|---|---|
| Overall experience good | 77% | 79% | 77% |
| Easy to contact by phone | 66% | 59% | 57% |
| Easy to contact via the website | 55% | 62% | 58% |
| Easy to contact via the NHS App | 56% | 55% | 54% |
| Reception team helpful | 88% | 87% | 85% |
| Last contact good | 84% | 76% | 73% |
| Wait for appointment about right | 85% | 70% | 69% |
| Listened to well | 94% | 90% | 87% |
| Treated with care and concern | 95% | 88% | 86% |
| Confidence and trust in the clinician | 98% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
In the Friends and Family Test for July 2026, 86% of 43 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Peverell Park Surgery is Good, published in July 2016. One key question is rated differently: Responsive Outstanding.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
21,284 patients were registered at Peverell Park Surgery in September 2026, down 7.6% on a year earlier (England: down 1.1%).
12% of its patients are aged 65 or over, against 19% across England. With 12.7 full-time-equivalent qualified GPs, there are 1,672 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 8.3 nurses and 2.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.5 | 11.1 |
| August 2024 | 12.9 | 15.1 |
| August 2025 | 13.4 | 14.4 |
| August 2026 | 12.7 | 14.4 |
From June 2026 to August 2026 the practice recorded 12,080 appointments a month, or 568 per 1,000 registered patients (England: 510). 26% were face to face (England: 63%). 65% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
33% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Peverell Park Surgery | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 568 | 626 | 510 |
| Face to face | 26% | 54% | 63% |
| Same day as booked | 65% | 45% | 45% |
| More than 28 days after booking | 0% | 6% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for osteoporosis (2.5% against 1.2%). It has a lower share for palliative or supportive care needs (0.2% against 0.6%), chronic kidney disease (1.9% against 4.6%) and diabetes (3.5% against 7.9%). The practice's patients live in areas with an average deprivation score of 19.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 81.9 years for women and 78.2 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 14.5% | 14.3% |
| High blood pressure | All ages | 7.4% | 15.2% |
| Asthma | 6+ yrs | 5.1% | 6.6% |
| Diabetes | 17+ yrs | 3.5% | 7.9% |
| Cancer | All ages | 2.7% | 3.8% |
| Osteoporosis | 50+ yrs | 2.5% | 1.2% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Atrial fibrillation | All ages | 1.4% | 2.2% |
| Stroke and TIA | All ages | 1.3% | 1.9% |
| COPD | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.7% | 1.1% |
| Epilepsy | 18+ yrs | 0.7% | 0.8% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Dementia | All ages | 0.5% | 0.8% |
| Learning disability | All ages | 0.4% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 82.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 78.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 51.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Peverell Park Surgery, The Stables, Plymouth, PL2 3PX. Phone: 01752 791438. Website: www.peverellparksurgery.com.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| St Neots Surgery | 1.1 km | 58% |
| Lisson Grove and Woolwell Medical Centres | 1.6 km | 75% |
| North Road West Medical Centre | 1.9 km | 83% |
| Dr Hall, Hillman, Macartney, Mr Smith-Avery, Dr Garstang, Dr Mair & Dr Lindsay | 2.0 km | 80% |
| Stoke Surgery | 2.1 km | 91% |
- Adelaide Street Surgery (77% overall experience good)
- Devonport Health Centre (66% overall experience good)
- St Levan Surgery (80% overall experience good)
- St Neots Surgery (58% overall experience good)
- Stoke Surgery (91% overall experience good)
- West Hoe Surgery (90% overall experience good)
How do patients rate Peverell Park Surgery?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of Peverell Park Surgery as good, against 77% across England. 66% found it easy to get through by phone.
How many patients are registered at Peverell Park Surgery?
21,284 patients were registered in September 2026, down 7.6% on a year earlier.
What is Peverell Park Surgery's CQC rating?
Good overall, published in July 2016.
How many GPs does Peverell Park Surgery have?
12.7 full-time-equivalent qualified GPs (17 qualified GPs by headcount), which is 1,672 patients per GP against 2,171 across England.
Are appointments at Peverell Park Surgery face to face?
26% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Peverell Park Surgery's phone number?
01752 791438.