Wycliffe Surgery, Plymouth: patient reviews and CQC rating
Wycliffe Surgery is a GP practice in Plymouth with 12,179 registered patients (September 2026). In the 2026 GP Patient Survey, 80% of its patients described their overall experience as good, against 77% across England (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in April 2020. It has 3.5 full-time-equivalent qualified GPs, or 3,447 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wycliffe Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 71%, above the England figure of 54%. Its weakest is the share who had confidence and trust in the healthcare professional they saw: 85%, below the England figure of 93%. Of the 11 results in the table, 2 are above England and 1 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 11th of the 24 practices in Plymouth with 50 or more responses. 71% found it easy to get through by phone (England: 57%). The overall experience result is 6 points lower than in 2025 (86%). 107 patients answered the survey (response rate 26%).
| Survey question | Wycliffe Surgery | Devon | England |
|---|---|---|---|
| Overall experience good | 80% | 79% | 77% |
| Easy to contact by phone | 71% | 59% | 57% |
| Easy to contact via the website | 64% | 62% | 58% |
| Easy to contact via the NHS App | 71% | 55% | 54% |
| Reception team helpful | 85% | 87% | 85% |
| Last contact good | 67% | 76% | 73% |
| Wait for appointment about right | 71% | 70% | 69% |
| Listened to well | 85% | 90% | 87% |
| Treated with care and concern | 80% | 88% | 86% |
| Confidence and trust in the clinician | 85% | 94% | 93% |
| Needs met | 94% | 91% | 90% |
CQC's overall rating for Wycliffe Surgery is Good, published in April 2020. All 5 key questions are rated Good. It held the same rating in the report before (October 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
12,179 patients were registered at Wycliffe Surgery in September 2026, up 4.0% on a year earlier (England: down 1.1%).
16% of its patients are aged 65 or over, against 19% across England. With 3.5 full-time-equivalent qualified GPs, there are 3,447 patients per GP, more than the England figure of 2,171 and Devon's 1,863. The practice also has 1.3 nurses and 3.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.6 | 7.6 |
| August 2024 | 3.3 | 6.2 |
| August 2025 | 3.5 | 5.2 |
| August 2026 | 3.5 | 5.5 |
From June 2026 to August 2026 the practice recorded 5,615 appointments a month, or 461 per 1,000 registered patients (England: 510). 76% were face to face (England: 63%). 38% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
40% were with a GP rather than another member of the practice team. 5% of booked patients did not attend.
| Measure | Wycliffe Surgery | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 461 | 626 | 510 |
| Face to face | 76% | 54% | 63% |
| Same day as booked | 38% | 45% | 45% |
| More than 28 days after booking | 12% | 6% | 5% |
| Did not attend | 5% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for COPD (3.0% against 1.9%). It has a lower share for palliative or supportive care needs (0.1% against 0.6%), osteoporosis (0.4% against 1.2%) and dementia (0.4% against 0.8%). The practice's patients live in areas with an average deprivation score of 25.2 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 82.2 years for women and 78.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 14.5% | 15.2% |
| Depression | 18+ yrs | 12.5% | 14.3% |
| Diabetes | 17+ yrs | 7.5% | 7.9% |
| Asthma | 6+ yrs | 7.4% | 6.6% |
| Chronic kidney disease | 18+ yrs | 3.5% | 4.6% |
| COPD | All ages | 3.0% | 1.9% |
| Coronary heart disease | All ages | 2.8% | 3.0% |
| Cancer | All ages | 2.3% | 3.8% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.6% | 1.9% |
| Epilepsy | 18+ yrs | 1.0% | 0.8% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% |
| Learning disability | All ages | 0.5% | 0.6% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Dementia | All ages | 0.4% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 74.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 76.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 78.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 80.6% | 74.9% |
Wycliffe Surgery, 8 Cattedown Road, Plymouth, PL4 0BZ. Phone: 01752 229902. Website: www.wycliffesurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Friary House Surgery | 0.6 km | 62% |
| Lisson Grove and Woolwell Medical Centres | 1.7 km | 75% |
| North Road West Medical Centre | 1.9 km | 83% |
| West Hoe Surgery | 1.9 km | 90% |
| Dean Cross Surgery | 2.2 km | 83% |
- Dr Hall, Hillman, Macartney, Mr Smith-Avery, Dr Garstang, Dr Mair & Dr Lindsay (80% overall experience good)
- Lisson Grove and Woolwell Medical Centres (75% overall experience good)
- North Road West Medical Centre (83% overall experience good)
- Roborough Surgery (76% overall experience good)
How do patients rate Wycliffe Surgery?
In the 2026 GP Patient Survey, 80% of patients described their overall experience of Wycliffe Surgery as good, against 77% across England. 71% found it easy to get through by phone.
How many patients are registered at Wycliffe Surgery?
12,179 patients were registered in September 2026, up 4.0% on a year earlier.
What is Wycliffe Surgery's CQC rating?
Good overall, published in April 2020.
How many GPs does Wycliffe Surgery have?
3.5 full-time-equivalent qualified GPs (6 qualified GPs by headcount), which is 3,447 patients per GP against 2,171 across England.
Are appointments at Wycliffe Surgery face to face?
76% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wycliffe Surgery's phone number?
01752 229902.