Drake Medical Alliance PCN: primary care network practices and patient survey
Drake Medical Alliance PCN is a primary care network of 5 GP practices with 61,430 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,063 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Drake Medical Alliance PCN with survey results, the share of patients describing their overall experience as good ranges from 75% at Lisson Grove and Woolwell Medical Centres to 83% at North Road West Medical Centre, with a median of 80% (England: 77%). None differs from England by more than the survey's margin of error. North Road West Medical Centre has the highest share finding it easy to get through by phone (76%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| North Road West Medical Centre | 9,896 | 83% | 76% | Good | 1,543 |
| Dr Hall, Hillman, Macartney, Mr Smith-Avery, Dr Garstang, Dr Mair & Dr Lindsay | 13,918 | 80% | 45% | Good | 1,825 |
| Wycliffe Surgery | 12,179 | 80% | 71% | Good | 3,447 |
| Roborough Surgery | 10,861 | 76% | 50% | Good | 1,642 |
| Lisson Grove and Woolwell Medical Centres | 14,576 | 75% | 51% | Good | 2,610 |
Results for the network as a whole, from 537 responses, against Devon and England.
| Survey question | Drake Medical Alliance PCN | Devon | England |
|---|---|---|---|
| Overall experience good | 79% | 79% | 77% |
| Easy to contact by phone | 57% | 59% | 57% |
| Easy to contact via the website | 71% | 62% | 58% |
| Easy to contact via the NHS App | 60% | 55% | 54% |
| Reception team helpful | 87% | 87% | 85% |
| Last contact good | 73% | 76% | 73% |
| Wait for appointment about right | 70% | 70% | 69% |
| Listened to well | 90% | 90% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 92% | 94% | 93% |
| Needs met | 92% | 91% | 90% |
There are 2,063 registered patients per full-time-equivalent qualified GP in Drake Medical Alliance PCN, close to England's 2,171 and Devon's 1,863. Practices recorded 708 appointments a month per 1,000 patients (England: 510), 38% of them face to face. 57% of appointments took place on the day they were booked (England: 45%).
19% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.0% over the year (England: shrank 1.1%).
| Measure | Drake Medical Alliance PCN | Devon | England |
|---|---|---|---|
| Patients per qualified GP | 2,063 | 1,863 | 2,171 |
| Appointments per 1,000 patients a month | 708 | 626 | 510 |
| Face-to-face appointments | 38% | 54% | 63% |
| Same day as booked | 57% | 45% | 45% |
| Did not attend | 3% | 3% | 4% |
| Patients aged 65 or over | 19% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Drake Medical Alliance PCN is copd (3.0% against 1.9%), and the furthest below is palliative care (0.2% against 0.6%).
| Condition register | Age group | Drake Medical Alliance PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 15.8% | 14.3% | 7,727 |
| High blood pressure | All ages | 15.5% | 15.2% | 9,317 |
| Diabetes | 17+ yrs | 7.7% | 7.9% | 3,797 |
| Asthma | 6+ yrs | 7.6% | 6.6% | 4,307 |
| Chronic kidney disease | 18+ yrs | 3.6% | 4.6% | 1,766 |
| Coronary heart disease | All ages | 3.6% | 3.0% | 2,142 |
| Cancer | All ages | 3.4% | 3.8% | 2,014 |
| COPD | All ages | 3.0% | 1.9% | 1,774 |
| Atrial fibrillation | All ages | 2.5% | 2.2% | 1,486 |
| Stroke and TIA | All ages | 2.1% | 1.9% | 1,287 |
| Heart failure | All ages | 1.4% | 1.1% | 826 |
| Serious mental illness | All ages | 1.2% | 1.0% | 711 |
| Epilepsy | 18+ yrs | 1.0% | 0.8% | 492 |
| Rheumatoid arthritis | 16+ yrs | 0.8% | 0.8% | 403 |
| Osteoporosis | 50+ yrs | 0.8% | 1.2% | 169 |
| Dementia | All ages | 0.7% | 0.8% | 438 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 377 |
| Learning disability | All ages | 0.6% | 0.6% | 370 |
| Palliative care | All ages | 0.2% | 0.6% | 143 |
- Barnstaple Alliance PCN (4 practices)
- Coast and Country PCN (4 practices)
- Mewstone PCN (4 practices)
- Outer Exeter PCN (6 practices)
- Sound PCN (5 practices)
- Tiverton PCN (3 practices)
- Waterside Health Network PCN (7 practices)
- West Devon PCN (3 practices)
Which practices are in Drake Medical Alliance PCN?
Dr Hall, Hillman, Macartney, Mr Smith-Avery, Dr Garstang, Dr Mair & Dr Lindsay, Lisson Grove and Woolwell Medical Centres, North Road West Medical Centre, Roborough Surgery and Wycliffe Surgery.
How do patients rate Drake Medical Alliance PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Drake Medical Alliance PCN cover?
61,430 registered patients across 5 practices in September 2026.
How many patients per GP does Drake Medical Alliance PCN have?
2,063 per full-time-equivalent qualified GP, against 2,171 across England.