Wembury Surgery, Plymouth: patient reviews and CQC rating
Wembury Surgery is a GP practice in Plymouth with 2,884 registered patients (September 2026). In the 2026 GP Patient Survey, 93% of its patients described their overall experience as good, above the England figure of 77% (Devon: 79%). The Care Quality Commission rates it Good overall, in a report published in January 2019. It has 2.5 full-time-equivalent qualified GPs, or 1,176 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Wembury Surgery
Its best result against England is the share who found it easy to contact the practice using the NHS App: 85%, above the England figure of 54%. Its result closest to England is the share who had confidence and trust in the healthcare professional they saw: 94%, against 93% across England. Of the 11 results in the table, 8 are above England and 0 below by more than the survey's margin of error, and 3 within it.
On overall experience it is 1st of the 24 practices in Plymouth with 50 or more responses. 84% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (93%). 120 patients answered the survey (response rate 47%).
| Survey question | Wembury Surgery | Devon | England |
|---|---|---|---|
| Overall experience good | 93% | 79% | 77% |
| Easy to contact by phone | 84% | 59% | 57% |
| Easy to contact via the website | 80% | 62% | 58% |
| Easy to contact via the NHS App | 85% | 55% | 54% |
| Reception team helpful | 91% | 87% | 85% |
| Last contact good | 88% | 76% | 73% |
| Wait for appointment about right | 90% | 70% | 69% |
| Listened to well | 96% | 90% | 87% |
| Treated with care and concern | 96% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 93% | 91% | 90% |
CQC's overall rating for Wembury Surgery is Good, published in January 2019. All 5 key questions are rated Good. It held the same rating in the report before (March 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
2,884 patients were registered at Wembury Surgery in September 2026, almost the same as a year earlier.
35% of its patients are aged 65 or over, against 19% across England. With 2.5 full-time-equivalent qualified GPs, there are 1,176 patients per GP, fewer than the England figure of 2,171 and Devon's 1,863. The practice also has 0.4 nurses and 2.7 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.1 | 3.1 |
| August 2025 | 2.1 | 2.1 |
| August 2026 | 2.5 | 3.3 |
From June 2026 to August 2026 the practice recorded 1,776 appointments a month, or 616 per 1,000 registered patients (England: 510). 50% were face to face (England: 63%). 41% took place on the day they were booked and 8% more than 28 days after booking (England: 45% and 5%).
60% were with a GP rather than another member of the practice team. 1% of booked patients did not attend.
| Measure | Wembury Surgery | Devon | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 616 | 626 | 510 |
| Face to face | 50% | 54% | 63% |
| Same day as booked | 41% | 45% | 45% |
| More than 28 days after booking | 8% | 6% | 5% |
| Did not attend | 1% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for stroke or TIA (4.3% against 1.9%), coronary heart disease (6.2% against 3.0%) and atrial fibrillation (4.6% against 2.2%). The practice's patients live in areas with an average deprivation score of 8.3 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 87.5 years for women and 82.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 28.6% | 15.2% |
| Depression | 18+ yrs | 16.0% | 14.3% |
| Cancer | All ages | 7.5% | 3.8% |
| Chronic kidney disease | 18+ yrs | 6.8% | 4.6% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| Diabetes | 17+ yrs | 6.5% | 7.9% |
| Coronary heart disease | All ages | 6.2% | 3.0% |
| Atrial fibrillation | All ages | 4.6% | 2.2% |
| Stroke and TIA | All ages | 4.3% | 1.9% |
| COPD | All ages | 3.1% | 1.9% |
| Osteoporosis | 50+ yrs | 2.3% | 1.2% |
| Heart failure | All ages | 1.9% | 1.1% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Dementia | All ages | 0.9% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.9% | 0.8% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Palliative care | All ages | 0.5% | 0.6% |
| Learning disability | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 85.9% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 82.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 80.3% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 88.1% | 74.9% |
98% of the practice's patients live in the PL9 postcode district. 86% live in South Hams, the council area the practice is in.
| Postcode district | Registered patients | Share |
|---|---|---|
| PL9 | 2,828 | 98% |
Wembury Surgery, 51 Hawthorn Drive, Wembury, Plymouth, PL9 0BE. Phone: 01752 862118. Website: www.wemburysurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Church View Surgery | 4.0 km | 82% |
| Dean Cross Surgery | 4.4 km | 83% |
| Yealm Medical Centre | 6.1 km | 84% |
| Wycliffe Surgery | 6.3 km | 80% |
| Friary House Surgery | 6.9 km | 62% |
- Church View Surgery (82% overall experience good)
- Dean Cross Surgery (83% overall experience good)
- Yealm Medical Centre (84% overall experience good)
How do patients rate Wembury Surgery?
In the 2026 GP Patient Survey, 93% of patients described their overall experience of Wembury Surgery as good, above the England figure of 77%. 84% found it easy to get through by phone.
How many patients are registered at Wembury Surgery?
2,884 patients were registered in September 2026, down 0.3% on a year earlier.
What is Wembury Surgery's CQC rating?
Good overall, published in January 2019.
How many GPs does Wembury Surgery have?
2.5 full-time-equivalent qualified GPs (4 qualified GPs by headcount), which is 1,176 patients per GP against 2,171 across England.
Are appointments at Wembury Surgery face to face?
50% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Wembury Surgery's phone number?
01752 862118.