Inclusive Health PCN: primary care network practices and patient survey
Inclusive Health PCN is a primary care network of 7 GP practices with 35,754 registered patients (September 2026). In the 2026 GP Patient Survey, 78% of its patients described their overall experience as good, against 77% across England. Its practices have 1,883 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 7 practices in Inclusive Health PCN with survey results, the share of patients describing their overall experience as good ranges from 63% at Barlby Surgery to 95% at Dr Nazeer Ahmed, with a median of 84% (England: 77%). 3 are above England and 1 below by more than the survey's margin of error. Meanwhile Garden Medical Centre has the highest share finding it easy to get through by phone (89%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Dr Nazeer Ahmed | 3,100 | 95% | 87% | Good | 3,809 |
| Health Centre | 2,107 | 93% | 86% | Requires improvement | 1,437 |
| The Elgin Clinic | 4,250 | 88% | 83% | Requires improvement | 3,007 |
| Shirland Medical | 5,082 | 84% | 82% | Good | 1,170 |
| Meanwhile Garden Medical Centre | 2,157 | 84% | 89% | Good | 1,079 |
| Half Penny Steps Health Centre | 8,974 | 77% | 73% | Good | 2,244 |
| Barlby Surgery | 10,084 | 63% | 37% | Good | 2,035 |
Results for the network as a whole, from 644 responses, against West and North London and England.
| Survey question | Inclusive Health PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 78% | 75% | 77% |
| Easy to contact by phone | 68% | 62% | 57% |
| Easy to contact via the website | 45% | 57% | 58% |
| Easy to contact via the NHS App | 51% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 67% | 68% | 69% |
| Listened to well | 85% | 86% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 1,883 registered patients per full-time-equivalent qualified GP in Inclusive Health PCN, fewer than England's 2,171 and West and North London's 2,497. Practices recorded 751 appointments a month per 1,000 patients (England: 510), 52% of them face to face. 44% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists shrank by 3.6% over the year (England: shrank 1.1%).
| Measure | Inclusive Health PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 1,883 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 751 | 469 | 510 |
| Face-to-face appointments | 52% | 60% | 63% |
| Same day as booked | 44% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 12% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Inclusive Health PCN is serious mental illness (1.9% against 1.0%), and the furthest below is osteoporosis (0.4% against 1.2%).
| Condition register | Age group | Inclusive Health PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 12.0% | 15.2% | 4,442 |
| Depression | 18+ yrs | 11.7% | 14.3% | 3,622 |
| Diabetes | 17+ yrs | 8.2% | 7.9% | 2,561 |
| Asthma | 6+ yrs | 5.9% | 6.6% | 2,068 |
| Chronic kidney disease | 18+ yrs | 2.7% | 4.6% | 839 |
| Cancer | All ages | 2.4% | 3.8% | 880 |
| Coronary heart disease | All ages | 2.0% | 3.0% | 722 |
| Serious mental illness | All ages | 1.9% | 1.0% | 709 |
| COPD | All ages | 1.5% | 1.9% | 562 |
| Stroke and TIA | All ages | 1.4% | 1.9% | 507 |
| Atrial fibrillation | All ages | 1.2% | 2.2% | 437 |
| Palliative care | All ages | 0.9% | 0.6% | 340 |
| Heart failure | All ages | 0.7% | 1.1% | 271 |
| Dementia | All ages | 0.7% | 0.8% | 257 |
| Epilepsy | 18+ yrs | 0.7% | 0.8% | 203 |
| Rheumatoid arthritis | 16+ yrs | 0.6% | 0.8% | 201 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 225 |
| Learning disability | All ages | 0.5% | 0.6% | 176 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 47 |
- Brompton Health PCN (12 practices)
- K and C South PCN (5 practices)
- Neohealth PCN (6 practices)
- Regent Health PCN (8 practices)
- South Camden PCN (3 practices)
- South Westminster PCN (4 practices)
- St John's Wood & Maida Vale PCN (6 practices)
- West End & Marylebone PCN (9 practices)
- West-Hill Health PCN (9 practices)
- Westminster Living Well PCN (3 practices)
Which practices are in Inclusive Health PCN?
Barlby Surgery, Dr Nazeer Ahmed, Half Penny Steps Health Centre, Health Centre, Meanwhile Garden Medical Centre, Shirland Medical and The Elgin Clinic.
How do patients rate Inclusive Health PCN?
78% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Inclusive Health PCN cover?
35,754 registered patients across 7 practices in September 2026.
How many patients per GP does Inclusive Health PCN have?
1,883 per full-time-equivalent qualified GP, against 2,171 across England.