Westminster Living Well PCN: primary care network practices and patient survey
Westminster Living Well PCN is a primary care network of 3 GP practices with 46,252 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England. Its practices have 3,795 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in Westminster Living Well PCN with survey results, the share of patients describing their overall experience as good ranges from 71% at King's College London NHS Health Centre to 86% at Pimlico Health @ The Marven, with a median of 77% (England: 77%). 1 is above England and 0 below by more than the survey's margin of error. King's College London NHS Health Centre has the highest share finding it easy to get through by phone (85%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Pimlico Health @ The Marven | 14,075 | 86% | 80% | Good | 3,142 |
| The Belgrave Medical Centre | 11,055 | 77% | 76% | Requires improvement | 7,403 |
| King's College London NHS Health Centre | 21,122 | 71% | 85% | Good | 3,399 |
Results for the network as a whole, from 279 responses, against West and North London and England.
| Survey question | Westminster Living Well PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 81% | 62% | 57% |
| Easy to contact via the website | 76% | 57% | 58% |
| Easy to contact via the NHS App | 61% | 54% | 54% |
| Reception team helpful | 88% | 83% | 85% |
| Last contact good | 84% | 73% | 73% |
| Wait for appointment about right | 69% | 68% | 69% |
| Listened to well | 91% | 86% | 87% |
| Treated with care and concern | 90% | 84% | 86% |
| Confidence and trust in the clinician | 95% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
There are 3,795 registered patients per full-time-equivalent qualified GP in Westminster Living Well PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 326 appointments a month per 1,000 patients (England: 510), 51% of them face to face. 39% of appointments took place on the day they were booked (England: 45%).
8% of registered patients are aged 65 or over (England: 19%). Lists shrank by 2.4% over the year (England: shrank 1.1%).
| Measure | Westminster Living Well PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 3,795 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 326 | 469 | 510 |
| Face-to-face appointments | 51% | 60% | 63% |
| Same day as booked | 39% | 48% | 45% |
| Did not attend | 6% | 5% | 4% |
| Patients aged 65 or over | 8% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in Westminster Living Well PCN is serious mental illness (1.3% against 1.0%), and the furthest below is chronic kidney disease (1.2% against 4.6%).
| Condition register | Age group | Westminster Living Well PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| Depression | 18+ yrs | 6.3% | 14.3% | 2,815 |
| High blood pressure | All ages | 5.8% | 15.2% | 2,815 |
| Asthma | 6+ yrs | 3.2% | 6.6% | 1,505 |
| Diabetes | 17+ yrs | 2.7% | 7.9% | 1,224 |
| Cancer | All ages | 1.7% | 3.8% | 809 |
| Serious mental illness | All ages | 1.3% | 1.0% | 631 |
| Chronic kidney disease | 18+ yrs | 1.2% | 4.6% | 527 |
| Coronary heart disease | All ages | 1.0% | 3.0% | 486 |
| Atrial fibrillation | All ages | 0.7% | 2.2% | 362 |
| COPD | All ages | 0.7% | 1.9% | 324 |
| Palliative care | All ages | 0.6% | 0.6% | 307 |
| Stroke and TIA | All ages | 0.6% | 1.9% | 298 |
| Heart failure | All ages | 0.4% | 1.1% | 181 |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% | 30 |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% | 141 |
| Epilepsy | 18+ yrs | 0.3% | 0.8% | 138 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 139 |
| Learning disability | All ages | 0.3% | 0.6% | 131 |
| Dementia | All ages | 0.3% | 0.8% | 127 |
- Inclusive Health PCN (7 practices)
- Regent Health PCN (8 practices)
- South Camden PCN (3 practices)
- South Westminster PCN (4 practices)
- St John's Wood & Maida Vale PCN (6 practices)
- West End & Marylebone PCN (9 practices)
- West-Hill Health PCN (9 practices)
Which practices are in Westminster Living Well PCN?
King's College London NHS Health Centre, Pimlico Health @ The Marven and The Belgrave Medical Centre.
How do patients rate Westminster Living Well PCN?
77% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does Westminster Living Well PCN cover?
46,252 registered patients across 3 practices in September 2026.
How many patients per GP does Westminster Living Well PCN have?
3,795 per full-time-equivalent qualified GP, against 2,171 across England.