The Belgrave Medical Centre, London: patient reviews and CQC rating
The Belgrave Medical Centre is a GP practice in London with 11,055 registered patients (September 2026). In the 2026 GP Patient Survey, 77% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Requires Improvement overall, in a report published in September 2023. It has 1.5 full-time-equivalent qualified GPs, or 7,403 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about The Belgrave Medical Centre
Its best result against England is the share who found it easy to get through to the practice by phone: 76%, above the England figure of 57%. Its weakest is the share who found it easy to contact the practice through its website: 47%, against 58% across England. Of the 11 results in the table, 2 are above England and 2 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 364th of the 648 practices in London with 50 or more responses. 76% found it easy to get through by phone (England: 57%). The overall experience result is 11 points lower than in 2025 (88%). 120 patients answered the survey (response rate 16%).
| Survey question | The Belgrave Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 77% | 75% | 77% |
| Easy to contact by phone | 76% | 62% | 57% |
| Easy to contact via the website | 47% | 57% | 58% |
| Easy to contact via the NHS App | 48% | 54% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 81% | 73% | 73% |
| Wait for appointment about right | 61% | 68% | 69% |
| Listened to well | 83% | 86% | 87% |
| Treated with care and concern | 79% | 84% | 86% |
| Confidence and trust in the clinician | 86% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
CQC's overall rating for The Belgrave Medical Centre is Requires Improvement, published in September 2023. 3 key questions are rated differently: Well-led Inadequate, Caring Good and Responsive Good. Its previous overall rating was Good (February 2020).
| Key question | Rating |
|---|---|
| Safe | Requires Improvement |
| Well-led | Inadequate |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
11,055 patients were registered at The Belgrave Medical Centre in September 2026, down 3.0% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 1.5 full-time-equivalent qualified GPs, there are 7,403 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.0 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.5 | 2.5 |
| August 2024 | 2.5 | 2.5 |
| August 2025 | 2.5 | 2.5 |
| August 2026 | 1.5 | 1.5 |
From June 2026 to August 2026 the practice recorded 2,659 appointments a month, or 241 per 1,000 registered patients (England: 510). 42% were face to face (England: 63%). 26% took place on the day they were booked and 2% more than 28 days after booking (England: 45% and 5%).
61% were with a GP rather than another member of the practice team. 8% of booked patients did not attend.
| Measure | The Belgrave Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 241 | 469 | 510 |
| Face to face | 42% | 60% | 63% |
| Same day as booked | 26% | 48% | 45% |
| More than 28 days after booking | 2% | 2% | 5% |
| Did not attend | 8% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.5% against 0.6%) and serious mental illness (1.9% against 1.0%). It has a lower share for chronic kidney disease (1.9% against 4.6%), osteoporosis (0.5% against 1.2%) and diabetes (4.1% against 7.9%). The practice's patients live in areas with an average deprivation score of 20.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 85.9 years for women and 80.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 10.4% | 14.3% |
| High blood pressure | All ages | 9.8% | 15.2% |
| Asthma | 6+ yrs | 4.2% | 6.6% |
| Diabetes | 17+ yrs | 4.1% | 7.9% |
| Cancer | All ages | 3.3% | 3.8% |
| Serious mental illness | All ages | 1.9% | 1.0% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Palliative care | All ages | 1.5% | 0.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| COPD | All ages | 1.1% | 1.9% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Heart failure | All ages | 0.6% | 1.1% |
| Dementia | All ages | 0.5% | 0.8% |
| Osteoporosis | 50+ yrs | 0.5% | 1.2% |
| Learning disability | All ages | 0.5% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% |
| Epilepsy | 18+ yrs | 0.4% | 0.8% |
| Peripheral arterial disease | All ages | 0.4% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 55.8% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 54.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 54.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 64.3% | 74.9% |
The Belgrave Medical Centre, 13-13a, Pimlico Road, London, SW1W 8NB. Phone: 020 7730 7030.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Belgravia Surgery | 0.5 km | 84% |
| Royal Hospital Chelsea | 0.5 km | 99% |
| Victoria Medical Centre | 0.9 km | 67% |
| Pimlico Health @ The Marven | 1.0 km | 86% |
| Knightsbridge Medical Centre | 1.0 km | 84% |
- King's College London NHS Health Centre (71% overall experience good)
- Pimlico Health @ The Marven (86% overall experience good)
How do patients rate The Belgrave Medical Centre?
In the 2026 GP Patient Survey, 77% of patients described their overall experience of The Belgrave Medical Centre as good, against 77% across England. 76% found it easy to get through by phone.
How many patients are registered at The Belgrave Medical Centre?
11,055 patients were registered in September 2026, down 3.0% on a year earlier.
What is The Belgrave Medical Centre's CQC rating?
Requires Improvement overall, published in September 2023.
How many GPs does The Belgrave Medical Centre have?
1.5 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 7,403 patients per GP against 2,171 across England.
Are appointments at The Belgrave Medical Centre face to face?
42% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Belgrave Medical Centre's phone number?
020 7730 7030.