Belgravia Surgery, London: patient reviews and CQC rating
Belgravia Surgery is a GP practice in London with 8,413 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in January 2020. It has 2.4 full-time-equivalent qualified GPs, or 3,537 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Belgravia Surgery
Its best result against England is the share who described their overall experience of the practice as good: 84%, against 77% across England. Its weakest is the share who found it easy to contact the practice through its website: 43%, below the England figure of 58%. Of the 11 results in the table, 0 are above England and 1 below by more than the survey's margin of error, and 10 within it.
On overall experience it is 196th of the 648 practices in London with 50 or more responses. 51% found it easy to get through by phone (England: 57%). The overall experience result is 2 points higher than in 2025 (82%). 92 patients answered the survey (response rate 14%).
| Survey question | Belgravia Surgery | West and North London | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 51% | 62% | 57% |
| Easy to contact via the website | 43% | 57% | 58% |
| Easy to contact via the NHS App | 41% | 54% | 54% |
| Reception team helpful | 87% | 83% | 85% |
| Last contact good | 72% | 73% | 73% |
| Wait for appointment about right | 74% | 68% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 90% | 92% | 93% |
| Needs met | 92% | 89% | 90% |
CQC's overall rating for Belgravia Surgery is Good, published in January 2020. One key question is rated differently: Effective Requires Improvement. It held the same rating in the report before (October 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Requires Improvement |
8,413 patients were registered at Belgravia Surgery in September 2026, down 4.0% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 2.4 full-time-equivalent qualified GPs, there are 3,537 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.1 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 2.4 | 2.4 |
| August 2025 | 2.4 | 2.4 |
| August 2026 | 2.4 | 2.4 |
From June 2026 to August 2026 the practice recorded 5,352 appointments a month, or 636 per 1,000 registered patients (England: 510). 78% were face to face (England: 63%). 65% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
65% were with a GP rather than another member of the practice team. 3% of booked patients did not attend.
| Measure | Belgravia Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 636 | 469 | 510 |
| Face to face | 78% | 60% | 63% |
| Same day as booked | 65% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 3% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (0.9% against 0.6%). It has a lower share for osteoporosis (0.3% against 1.2%), a learning disability (0.2% against 0.6%) and depression (4.5% against 14.3%). The practice's patients live in areas with an average deprivation score of 17.3 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 86.5 years for women and 81.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.7% | 15.2% |
| Depression | 18+ yrs | 4.5% | 14.3% |
| Cancer | All ages | 3.7% | 3.8% |
| Diabetes | 17+ yrs | 3.7% | 7.9% |
| Asthma | 6+ yrs | 2.7% | 6.6% |
| Coronary heart disease | All ages | 2.3% | 3.0% |
| Chronic kidney disease | 18+ yrs | 2.3% | 4.6% |
| Atrial fibrillation | All ages | 1.9% | 2.2% |
| Stroke and TIA | All ages | 1.4% | 1.9% |
| Serious mental illness | All ages | 1.0% | 1.0% |
| COPD | All ages | 1.0% | 1.9% |
| Palliative care | All ages | 0.9% | 0.6% |
| Peripheral arterial disease | All ages | 0.7% | 0.6% |
| Dementia | All ages | 0.7% | 0.8% |
| Heart failure | All ages | 0.6% | 1.1% |
| Epilepsy | 18+ yrs | 0.5% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 54.7% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 50.9% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 46.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 56.4% | 74.9% |
Belgravia Surgery, 24-26 Eccleston Street, London, SW1W 9PY. Phone: 020 7590 8000. Website: www.belgravia-surgery-sw1.nhs.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Belgrave Medical Centre | 0.5 km | 77% |
| Victoria Medical Centre | 0.7 km | 67% |
| Knightsbridge Medical Centre | 0.9 km | 84% |
| Royal Hospital Chelsea | 1.0 km | 99% |
| Pimlico Health @ The Marven | 1.0 km | 86% |
- Millbank Medical Centre (78% overall experience good)
- The Doctor Hickey Surgery
- Victoria Medical Centre (67% overall experience good)
How do patients rate Belgravia Surgery?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Belgravia Surgery as good, against 77% across England. 51% found it easy to get through by phone.
How many patients are registered at Belgravia Surgery?
8,413 patients were registered in September 2026, down 4.0% on a year earlier.
What is Belgravia Surgery's CQC rating?
Good overall, published in January 2020.
How many GPs does Belgravia Surgery have?
2.4 full-time-equivalent qualified GPs (3 qualified GPs by headcount), which is 3,537 patients per GP against 2,171 across England.
Are appointments at Belgravia Surgery face to face?
78% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Belgravia Surgery's phone number?
020 7590 8000.