Knightsbridge Medical Centre, London: patient reviews and CQC rating
Knightsbridge Medical Centre is a GP practice in London with 14,703 registered patients (September 2026). In the 2026 GP Patient Survey, 84% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in February 2020. It has 3.9 full-time-equivalent qualified GPs, or 3,802 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Knightsbridge Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 74%, above the England figure of 54%. Its weakest is the share who found it easy to contact the practice through its website: 52%, against 58% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 180th of the 648 practices in London with 50 or more responses. 73% found it easy to get through by phone (England: 57%). The overall experience result is 4 points higher than in 2025 (80%). 112 patients answered the survey (response rate 15%).
| Survey question | Knightsbridge Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 84% | 75% | 77% |
| Easy to contact by phone | 73% | 62% | 57% |
| Easy to contact via the website | 52% | 57% | 58% |
| Easy to contact via the NHS App | 74% | 54% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 80% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 89% | 84% | 86% |
| Confidence and trust in the clinician | 97% | 92% | 93% |
| Needs met | 96% | 89% | 90% |
In the Friends and Family Test for July 2026, 84% of 103 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Knightsbridge Medical Centre is Good, published in February 2020. All 5 key questions are rated Good. It held the same rating in the report before (January 2016).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
14,703 patients were registered at Knightsbridge Medical Centre in September 2026, down 3.8% on a year earlier (England: down 1.1%).
17% of its patients are aged 65 or over, against 19% across England. With 3.9 full-time-equivalent qualified GPs, there are 3,802 patients per GP, more than the England figure of 2,171 and West and North London's 2,497. The practice also has 1.8 nurses and 1.0 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 3.0 | 4.1 |
| August 2024 | 3.0 | 4.1 |
| August 2025 | 3.0 | 4.1 |
| August 2026 | 3.9 | 4.9 |
From June 2026 to August 2026 the practice recorded 8,698 appointments a month, or 592 per 1,000 registered patients (England: 510). 40% were face to face (England: 63%). 67% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
56% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Knightsbridge Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 592 | 469 | 510 |
| Face to face | 40% | 60% | 63% |
| Same day as booked | 67% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for palliative or supportive care needs (1.3% against 0.6%). It has a lower share for a learning disability (0.1% against 0.6%), epilepsy (0.2% against 0.8%) and asthma (2.3% against 6.6%). The practice's patients live in areas with an average deprivation score of 13.5 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 88.4 years for women and 84.0 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 8.8% | 15.2% |
| Depression | 18+ yrs | 5.7% | 14.3% |
| Cancer | All ages | 3.4% | 3.8% |
| Diabetes | 17+ yrs | 3.2% | 7.9% |
| Asthma | 6+ yrs | 2.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Coronary heart disease | All ages | 1.7% | 3.0% |
| Atrial fibrillation | All ages | 1.6% | 2.2% |
| Palliative care | All ages | 1.3% | 0.6% |
| Stroke and TIA | All ages | 1.2% | 1.9% |
| Osteoporosis | 50+ yrs | 1.2% | 1.2% |
| COPD | All ages | 0.7% | 1.9% |
| Serious mental illness | All ages | 0.6% | 1.0% |
| Heart failure | All ages | 0.6% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Dementia | All ages | 0.3% | 0.8% |
| Epilepsy | 18+ yrs | 0.2% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 49.1% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 42.8% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 42.8% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 48.3% | 74.9% |
Knightsbridge Medical Centre, 71-75 Pavilion Road, London, SW1X 0ET. Phone: 020 3961 5260.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Imperial College Health Centre | 0.8 km | 67% |
| Belgravia Surgery | 0.9 km | 84% |
| The Belgrave Medical Centre | 1.0 km | 77% |
| Royal Hospital Chelsea | 1.2 km | 99% |
| The Chelsea Practice | 1.3 km | 95% |
- Dr King Stott and Pankhurst (83% overall experience good)
- Earl's Court Surgery (86% overall experience good)
- Earls Court Medical Centre (82% overall experience good)
- Kensington Park Medical Centre (84% overall experience good)
- Royal Hospital Chelsea (99% overall experience good)
- Scarsdale Medical Centre (80% overall experience good)
- Stanhope Mews Surgery (86% overall experience good)
- The Abingdon Health Centre (93% overall experience good)
- The Chelsea Practice (95% overall experience good)
- The Good Practice (90% overall experience good)
- The Redcliffe Surgery (87% overall experience good)
How do patients rate Knightsbridge Medical Centre?
In the 2026 GP Patient Survey, 84% of patients described their overall experience of Knightsbridge Medical Centre as good, against 77% across England. 73% found it easy to get through by phone.
How many patients are registered at Knightsbridge Medical Centre?
14,703 patients were registered in September 2026, down 3.8% on a year earlier.
What is Knightsbridge Medical Centre's CQC rating?
Good overall, published in February 2020.
How many GPs does Knightsbridge Medical Centre have?
3.9 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 3,802 patients per GP against 2,171 across England.
Are appointments at Knightsbridge Medical Centre face to face?
40% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Knightsbridge Medical Centre's phone number?
020 3961 5260.