Earls Court Medical Centre, London: patient reviews and CQC rating
Earls Court Medical Centre is a GP practice in London with 6,677 registered patients (September 2026). In the 2026 GP Patient Survey, 82% of its patients described their overall experience as good, against 77% across England (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in September 2021. It has 4.8 full-time-equivalent qualified GPs, or 1,383 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Earls Court Medical Centre
Its best result against England is the share who found it easy to contact the practice using the NHS App: 68%, above the England figure of 54%. Its weakest is the share who found the reception and administrative team helpful: 85%, against 85% across England. Of the 11 results in the table, 2 are above England and 0 below by more than the survey's margin of error, and 9 within it.
On overall experience it is 229th of the 648 practices in London with 50 or more responses. 70% found it easy to get through by phone (England: 57%). The overall experience result is 9 points higher than in 2025 (73%). 91 patients answered the survey (response rate 9%).
| Survey question | Earls Court Medical Centre | West and North London | England |
|---|---|---|---|
| Overall experience good | 82% | 75% | 77% |
| Easy to contact by phone | 70% | 62% | 57% |
| Easy to contact via the website | 60% | 57% | 58% |
| Easy to contact via the NHS App | 68% | 54% | 54% |
| Reception team helpful | 85% | 83% | 85% |
| Last contact good | 78% | 73% | 73% |
| Wait for appointment about right | 70% | 68% | 69% |
| Listened to well | 92% | 86% | 87% |
| Treated with care and concern | 87% | 84% | 86% |
| Confidence and trust in the clinician | 94% | 92% | 93% |
| Needs met | 94% | 89% | 90% |
In the Friends and Family Test for July 2026, 96% of 51 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Earls Court Medical Centre is Good, published in September 2021. All 5 key questions are rated Good. It held the same rating in the report before (February 2020).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
6,677 patients were registered at Earls Court Medical Centre in September 2026, down 1.7% on a year earlier (England: down 1.1%).
14% of its patients are aged 65 or over, against 19% across England. With 4.8 full-time-equivalent qualified GPs, there are 1,383 patients per GP, fewer than the England figure of 2,171 and West and North London's 2,497. The practice also has 0.4 nurses and 0.8 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 4.1 | 5.2 |
| August 2024 | 4.6 | 5.6 |
| August 2025 | 4.8 | 5.9 |
| August 2026 | 4.8 | 5.9 |
From June 2026 to August 2026 the practice recorded 3,361 appointments a month, or 503 per 1,000 registered patients (England: 510). 94% were face to face (England: 63%). 51% took place on the day they were booked and 0% more than 28 days after booking (England: 45% and 5%).
62% were with a GP rather than another member of the practice team. 2% of booked patients did not attend.
| Measure | Earls Court Medical Centre | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 503 | 469 | 510 |
| Face to face | 94% | 60% | 63% |
| Same day as booked | 51% | 48% | 45% |
| More than 28 days after booking | 0% | 2% | 5% |
| Did not attend | 2% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (2.2% against 1.0%). It has a lower share for chronic kidney disease (1.4% against 4.6%), dementia (0.2% against 0.8%) and COPD (0.6% against 1.9%). The practice's patients live in areas with an average deprivation score of 22.8 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 84.5 years for women and 79.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 9.3% | 15.2% |
| Diabetes | 17+ yrs | 6.2% | 7.9% |
| Depression | 18+ yrs | 4.9% | 14.3% |
| Asthma | 6+ yrs | 2.9% | 6.6% |
| Serious mental illness | All ages | 2.2% | 1.0% |
| Cancer | All ages | 1.6% | 3.8% |
| Coronary heart disease | All ages | 1.4% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.4% | 4.6% |
| Stroke and TIA | All ages | 0.9% | 1.9% |
| Atrial fibrillation | All ages | 0.8% | 2.2% |
| COPD | All ages | 0.6% | 1.9% |
| Heart failure | All ages | 0.5% | 1.1% |
| Osteoporosis | 50+ yrs | 0.4% | 1.2% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Peripheral arterial disease | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Dementia | All ages | 0.2% | 0.8% |
| Learning disability | All ages | 0.2% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 38.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 49.5% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 38.9% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 54.9% | 74.9% |
Earls Court Medical Centre, 248 Earls Court Road, London, SW5 9AD. Phone: 020 7835 1455. Website: www.earlscourtmedicalcentre.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Earls Court Health and Wellbeing Centre | 0.1 km | 67% |
| Brompton Medical Centre | 0.3 km | 80% |
| Earl's Court Surgery | 0.3 km | 86% |
| The Abingdon Health Centre | 0.6 km | 93% |
| Chelsea Medical Services | 0.7 km | 85% |
- Dr King Stott and Pankhurst (83% overall experience good)
- Earl's Court Surgery (86% overall experience good)
- Kensington Park Medical Centre (84% overall experience good)
- Knightsbridge Medical Centre (84% overall experience good)
- Royal Hospital Chelsea (99% overall experience good)
- Scarsdale Medical Centre (80% overall experience good)
- Stanhope Mews Surgery (86% overall experience good)
- The Abingdon Health Centre (93% overall experience good)
- The Chelsea Practice (95% overall experience good)
- The Good Practice (90% overall experience good)
- The Redcliffe Surgery (87% overall experience good)
How do patients rate Earls Court Medical Centre?
In the 2026 GP Patient Survey, 82% of patients described their overall experience of Earls Court Medical Centre as good, against 77% across England. 70% found it easy to get through by phone.
How many patients are registered at Earls Court Medical Centre?
6,677 patients were registered in September 2026, down 1.7% on a year earlier.
What is Earls Court Medical Centre's CQC rating?
Good overall, published in September 2021.
How many GPs does Earls Court Medical Centre have?
4.8 full-time-equivalent qualified GPs (5 qualified GPs by headcount), which is 1,383 patients per GP against 2,171 across England.
Are appointments at Earls Court Medical Centre face to face?
94% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Earls Court Medical Centre's phone number?
020 7835 1455.