The Doctor Hickey Surgery, London: patient reviews and CQC rating
The Doctor Hickey Surgery is a GP practice in London with 2,133 registered patients (September 2026). The Care Quality Commission rates it Outstanding overall, in a report published in October 2022.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
CQC's overall rating for The Doctor Hickey Surgery is Outstanding, published in October 2022. 2 key questions are rated differently: Safe Good and Effective Good. It held the same rating in the report before (October 2018).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
2,133 patients were registered at The Doctor Hickey Surgery in September 2026, down 6.7% on a year earlier (England: down 1.1%).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 1.9 | 1.9 |
| August 2024 | 1.9 | 1.9 |
| August 2025 | 2.7 | 2.7 |
From June 2026 to August 2026 the practice recorded 4,385 appointments a month, or 2,056 per 1,000 registered patients (England: 510). 91% were face to face (England: 63%). 70% took place on the day they were booked and 1% more than 28 days after booking (England: 45% and 5%).
23% were with a GP rather than another member of the practice team. 7% of booked patients did not attend.
| Measure | The Doctor Hickey Surgery | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 2,056 | 469 | 510 |
| Face to face | 91% | 60% | 63% |
| Same day as booked | 70% | 48% | 45% |
| More than 28 days after booking | 1% | 2% | 5% |
| Did not attend | 7% | 5% | 4% |
Compared with England, the practice has a higher share of patients on its registers for serious mental illness (30.9% against 1.0%), COPD (5.4% against 1.9%) and palliative or supportive care needs (1.3% against 0.6%). It has a lower share for cancer (0.7% against 3.8%), chronic kidney disease (1.1% against 4.6%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 21.9 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 83.9 years for women and 77.7 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Serious mental illness | All ages | 30.9% | 1.0% |
| Depression | 18+ yrs | 20.2% | 14.3% |
| High blood pressure | All ages | 7.5% | 15.2% |
| Asthma | 6+ yrs | 6.5% | 6.6% |
| COPD | All ages | 5.4% | 1.9% |
| Diabetes | 17+ yrs | 3.6% | 7.9% |
| Coronary heart disease | All ages | 2.2% | 3.0% |
| Epilepsy | 18+ yrs | 1.3% | 0.8% |
| Palliative care | All ages | 1.3% | 0.6% |
| Chronic kidney disease | 18+ yrs | 1.1% | 4.6% |
| Stroke and TIA | All ages | 1.1% | 1.9% |
| Learning disability | All ages | 1.0% | 0.6% |
| Heart failure | All ages | 0.9% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Cancer | All ages | 0.7% | 3.8% |
| Atrial fibrillation | All ages | 0.7% | 2.2% |
| Peripheral arterial disease | All ages | 0.5% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 14.3% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 16.7% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 20.0% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 35.0% | 74.9% |
The Doctor Hickey Surgery, The Cardinal Hume Centre, 3 Arneway Street, London, SW1P 2BG. Phone: 020 7222 8593.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Millbank Medical Centre | 0.2 km | 78% |
| Victoria Medical Centre | 0.6 km | 67% |
| Pimlico Health @ The Marven | 0.9 km | 86% |
| Gray’s Inn Medical Group Vauxhall | 1.1 km | 69% |
| Belgravia Surgery | 1.2 km | 84% |
- Belgravia Surgery (84% overall experience good)
- Millbank Medical Centre (78% overall experience good)
- Victoria Medical Centre (67% overall experience good)
How many patients are registered at The Doctor Hickey Surgery?
2,133 patients were registered in September 2026, down 6.7% on a year earlier.
What is The Doctor Hickey Surgery's CQC rating?
Outstanding overall, published in October 2022.
Are appointments at The Doctor Hickey Surgery face to face?
91% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is The Doctor Hickey Surgery's phone number?
020 7222 8593.