Gray’s Inn Medical Group Vauxhall, London: patient reviews and CQC rating
Gray’s Inn Medical Group Vauxhall is a GP practice in London with 9,515 registered patients (September 2026). In the 2026 GP Patient Survey, 69% of its patients described their overall experience as good, against 77% across England (South East London: 76%). The Care Quality Commission rates it Good overall, in a report published in August 2017. It has 4.0 full-time-equivalent qualified GPs, or 2,407 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Gray’s Inn Medical Group Vauxhall
Its best result against England is the share who found it easy to contact the practice using the NHS App: 65%, against 54% across England. Its weakest is the share who said the healthcare professional was good at listening to them: 76%, below the England figure of 87%. Of the 11 results in the table, 0 are above England and 4 below by more than the survey's margin of error, and 7 within it.
On overall experience it is 518th of the 648 practices in London with 50 or more responses. 62% found it easy to get through by phone (England: 57%). The overall experience result is 2 points lower than in 2025 (71%). 108 patients answered the survey (response rate 10%).
| Survey question | Gray’s Inn Medical Group Vauxhall | South East London | England |
|---|---|---|---|
| Overall experience good | 69% | 76% | 77% |
| Easy to contact by phone | 62% | 57% | 57% |
| Easy to contact via the website | 54% | 58% | 58% |
| Easy to contact via the NHS App | 65% | 55% | 54% |
| Reception team helpful | 81% | 85% | 85% |
| Last contact good | 77% | 73% | 73% |
| Wait for appointment about right | 64% | 65% | 69% |
| Listened to well | 76% | 85% | 87% |
| Treated with care and concern | 77% | 84% | 86% |
| Confidence and trust in the clinician | 82% | 92% | 93% |
| Needs met | 84% | 89% | 90% |
In the Friends and Family Test for July 2026, 91% of 170 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Gray’s Inn Medical Group Vauxhall is Good, published in August 2017. All 5 key questions are rated Good. It held the same rating in the report before (January 2017).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
9,515 patients were registered at Gray’s Inn Medical Group Vauxhall in September 2026, almost the same as a year earlier.
5% of its patients are aged 65 or over, against 19% across England. With 4.0 full-time-equivalent qualified GPs, there are 2,407 patients per GP, more than the England figure of 2,171 and South East London's 2,350.
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 2.1 | 2.1 |
| August 2024 | 1.4 | 1.4 |
| August 2025 | 3.3 | 3.3 |
| August 2026 | 4.0 | 4.0 |
From June 2026 to August 2026 the practice recorded 2,111 appointments a month, or 222 per 1,000 registered patients (England: 510). 47% were face to face (England: 63%). 24% took place on the day they were booked and 12% more than 28 days after booking (England: 45% and 5%).
68% were with a GP rather than another member of the practice team. 13% of booked patients did not attend.
| Measure | Gray’s Inn Medical Group Vauxhall | South East London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 222 | 399 | 510 |
| Face to face | 47% | 54% | 63% |
| Same day as booked | 24% | 45% | 45% |
| More than 28 days after booking | 12% | 2% | 5% |
| Did not attend | 13% | 7% | 4% |
Compared with England, the practice has a lower share of patients for palliative or supportive care needs (0.1% against 0.6%), atrial fibrillation (0.5% against 2.2%) and dementia (0.2% against 0.8%). The practice's patients live in areas with an average deprivation score of 23.8 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 83.8 years for women and 78.8 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 12.5% | 14.3% |
| High blood pressure | All ages | 7.7% | 15.2% |
| Diabetes | 17+ yrs | 4.1% | 7.9% |
| Asthma | 6+ yrs | 3.5% | 6.6% |
| Chronic kidney disease | 18+ yrs | 1.8% | 4.6% |
| Cancer | All ages | 1.4% | 3.8% |
| Serious mental illness | All ages | 1.1% | 1.0% |
| Coronary heart disease | All ages | 0.9% | 3.0% |
| Stroke and TIA | All ages | 0.8% | 1.9% |
| COPD | All ages | 0.7% | 1.9% |
| Osteoporosis | 50+ yrs | 0.6% | 1.2% |
| Atrial fibrillation | All ages | 0.5% | 2.2% |
| Heart failure | All ages | 0.4% | 1.1% |
| Rheumatoid arthritis | 16+ yrs | 0.3% | 0.8% |
| Learning disability | All ages | 0.3% | 0.6% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Dementia | All ages | 0.2% | 0.8% |
| Palliative care | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 57.0% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 60.0% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 60.2% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 70.7% | 74.9% |
Gray’s Inn Medical Group Vauxhall, 8 Jonathan Street, London, SE11 5NH. Phone: 020 7735 1971. Website: www.vauxhallsurgery.co.uk.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Hurley Clinic | 0.8 km | 59% |
| Millbank Medical Centre | 1.0 km | 78% |
| The Doctor Hickey Surgery | 1.1 km | – |
| Waterloo Health Centre | 1.2 km | 75% |
| Mawbey Group Practice | 1.3 km | 75% |
- Hurley Clinic (59% overall experience good)
- Lambeth Walk Group Practice (77% overall experience good)
- Mawbey Group Practice (75% overall experience good)
- South Lambeth Road Practice (80% overall experience good)
- Waterloo Health Centre (75% overall experience good)
How do patients rate Gray’s Inn Medical Group Vauxhall?
In the 2026 GP Patient Survey, 69% of patients described their overall experience of Gray’s Inn Medical Group Vauxhall as good, against 77% across England. 62% found it easy to get through by phone.
How many patients are registered at Gray’s Inn Medical Group Vauxhall?
9,515 patients were registered in September 2026, down 0.1% on a year earlier.
What is Gray’s Inn Medical Group Vauxhall's CQC rating?
Good overall, published in August 2017.
How many GPs does Gray’s Inn Medical Group Vauxhall have?
4.0 full-time-equivalent qualified GPs (8 qualified GPs by headcount), which is 2,407 patients per GP against 2,171 across England.
Are appointments at Gray’s Inn Medical Group Vauxhall face to face?
47% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Gray’s Inn Medical Group Vauxhall's phone number?
020 7735 1971.