South Westminster PCN: primary care network practices and patient survey
South Westminster PCN is a primary care network of 4 GP practices with 36,394 registered patients (September 2026). In the 2026 GP Patient Survey, 74% of its patients described their overall experience as good, against 77% across England. Its practices have 2,286 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 3 practices in South Westminster PCN with survey results, the share of patients describing their overall experience as good ranges from 67% at Victoria Medical Centre to 84% at Belgravia Surgery, with a median of 78% (England: 77%). 0 are above England and 1 below by more than the survey's margin of error. Millbank Medical Centre has the highest share finding it easy to get through by phone (82%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Belgravia Surgery | 8,413 | 84% | 51% | Good | 3,537 |
| Millbank Medical Centre | 9,529 | 78% | 82% | Good | 1,680 |
| Victoria Medical Centre | 16,319 | 67% | 50% | Good | 2,354 |
| The Doctor Hickey Surgery | 2,133 | – | – | Outstanding | – |
Results for the network as a whole, from 315 responses, against West and North London and England.
| Survey question | South Westminster PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 74% | 75% | 77% |
| Easy to contact by phone | 58% | 62% | 57% |
| Easy to contact via the website | 45% | 57% | 58% |
| Easy to contact via the NHS App | 39% | 54% | 54% |
| Reception team helpful | 78% | 83% | 85% |
| Last contact good | 66% | 73% | 73% |
| Wait for appointment about right | 64% | 68% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 83% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 89% | 89% | 90% |
There are 2,286 registered patients per full-time-equivalent qualified GP in South Westminster PCN, close to England's 2,171 and West and North London's 2,497. Practices recorded 515 appointments a month per 1,000 patients (England: 510), 81% of them face to face. 56% of appointments took place on the day they were booked (England: 45%).
14% of registered patients are aged 65 or over (England: 19%). Lists shrank by 4.6% over the year (England: shrank 1.1%).
| Measure | South Westminster PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,286 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 515 | 469 | 510 |
| Face-to-face appointments | 81% | 60% | 63% |
| Same day as booked | 56% | 48% | 45% |
| Did not attend | 5% | 5% | 4% |
| Patients aged 65 or over | 14% | 12% | 19% |
Relative to England, the register furthest above England's rate at practices in South Westminster PCN is serious mental illness (3.6% against 1.0%), and the furthest below is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | South Westminster PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 8.8% | 15.2% | 3,356 |
| Depression | 18+ yrs | 8.4% | 14.3% | 2,842 |
| Diabetes | 17+ yrs | 4.5% | 7.9% | 1,536 |
| Serious mental illness | All ages | 3.6% | 1.0% | 1,367 |
| Asthma | 6+ yrs | 3.5% | 6.6% | 1,290 |
| Cancer | All ages | 3.0% | 3.8% | 1,160 |
| Coronary heart disease | All ages | 2.2% | 3.0% | 841 |
| Chronic kidney disease | 18+ yrs | 2.0% | 4.6% | 662 |
| Atrial fibrillation | All ages | 1.4% | 2.2% | 550 |
| COPD | All ages | 1.4% | 1.9% | 521 |
| Stroke and TIA | All ages | 1.3% | 1.9% | 493 |
| Heart failure | All ages | 0.7% | 1.1% | 255 |
| Peripheral arterial disease | All ages | 0.6% | 0.6% | 224 |
| Dementia | All ages | 0.5% | 0.8% | 206 |
| Palliative care | All ages | 0.5% | 0.6% | 203 |
| Epilepsy | 18+ yrs | 0.5% | 0.8% | 176 |
| Rheumatoid arthritis | 16+ yrs | 0.5% | 0.8% | 176 |
| Learning disability | All ages | 0.4% | 0.6% | 144 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 34 |
- Inclusive Health PCN (7 practices)
- Regent Health PCN (8 practices)
- South Camden PCN (3 practices)
- St John's Wood & Maida Vale PCN (6 practices)
- West End & Marylebone PCN (9 practices)
- West-Hill Health PCN (9 practices)
- Westminster Living Well PCN (3 practices)
Which practices are in South Westminster PCN?
Belgravia Surgery, Millbank Medical Centre, The Doctor Hickey Surgery and Victoria Medical Centre.
How do patients rate South Westminster PCN?
74% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does South Westminster PCN cover?
36,394 registered patients across 4 practices in September 2026.
How many patients per GP does South Westminster PCN have?
2,286 per full-time-equivalent qualified GP, against 2,171 across England.