St John's Wood & Maida Vale PCN: primary care network practices and patient survey
St John's Wood & Maida Vale PCN is a primary care network of 6 GP practices with 57,058 registered patients (September 2026). In the 2026 GP Patient Survey, 79% of its patients described their overall experience as good, against 77% across England. Its practices have 2,412 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 6 practices in St John's Wood & Maida Vale PCN with survey results, the share of patients describing their overall experience as good ranges from 55% at The Randolph Surgery to 90% at The Wellington Health Centre, with a median of 87% (England: 77%). 4 are above England and 1 below by more than the survey's margin of error. The Wellington Health Centre has the highest share finding it easy to get through by phone (91%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| The Wellington Health Centre | 5,982 | 90% | 91% | Good | 1,821 |
| Third Floor Lanark Road Medical Centre | 4,594 | 87% | 76% | Good | 2,393 |
| Little Venice Medical Centre | 4,723 | 87% | 83% | Good | 2,271 |
| St Johns Wood Medical Practice | 24,082 | 86% | 69% | Good | 2,286 |
| Dr Hugh Wright | 5,904 | 79% | 74% | Good | 3,850 |
| The Randolph Surgery | 11,773 | 55% | 27% | Good | 2,733 |
Results for the network as a whole, from 589 responses, against West and North London and England.
| Survey question | St John's Wood & Maida Vale PCN | West and North London | England |
|---|---|---|---|
| Overall experience good | 79% | 75% | 77% |
| Easy to contact by phone | 64% | 62% | 57% |
| Easy to contact via the website | 55% | 57% | 58% |
| Easy to contact via the NHS App | 54% | 54% | 54% |
| Reception team helpful | 86% | 83% | 85% |
| Last contact good | 76% | 73% | 73% |
| Wait for appointment about right | 75% | 68% | 69% |
| Listened to well | 86% | 86% | 87% |
| Treated with care and concern | 84% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 90% | 89% | 90% |
There are 2,412 registered patients per full-time-equivalent qualified GP in St John's Wood & Maida Vale PCN, more than England's 2,171 and West and North London's 2,497. Practices recorded 431 appointments a month per 1,000 patients (England: 510), 84% of them face to face. 50% of appointments took place on the day they were booked (England: 45%).
12% of registered patients are aged 65 or over (England: 19%). Lists grew by 1.1% over the year (England: shrank 1.1%).
| Measure | St John's Wood & Maida Vale PCN | West and North London | England |
|---|---|---|---|
| Patients per qualified GP | 2,412 | 2,497 | 2,171 |
| Appointments per 1,000 patients a month | 431 | 469 | 510 |
| Face-to-face appointments | 84% | 60% | 63% |
| Same day as booked | 50% | 48% | 45% |
| Did not attend | 4% | 5% | 4% |
| Patients aged 65 or over | 12% | 12% | 19% |
Relative to England, the register furthest below England's rate at practices in St John's Wood & Maida Vale PCN is osteoporosis (0.3% against 1.2%).
| Condition register | Age group | St John's Wood & Maida Vale PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 8.0% | 15.2% | 4,465 |
| Depression | 18+ yrs | 5.4% | 14.3% | 2,497 |
| Diabetes | 17+ yrs | 3.9% | 7.9% | 1,849 |
| Asthma | 6+ yrs | 3.1% | 6.6% | 1,646 |
| Cancer | All ages | 2.3% | 3.8% | 1,307 |
| Coronary heart disease | All ages | 1.8% | 3.0% | 996 |
| Chronic kidney disease | 18+ yrs | 1.7% | 4.6% | 789 |
| Atrial fibrillation | All ages | 1.0% | 2.2% | 579 |
| Stroke and TIA | All ages | 1.0% | 1.9% | 576 |
| Serious mental illness | All ages | 0.8% | 1.0% | 470 |
| COPD | All ages | 0.6% | 1.9% | 353 |
| Heart failure | All ages | 0.5% | 1.1% | 271 |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% | 207 |
| Dementia | All ages | 0.4% | 0.8% | 209 |
| Palliative care | All ages | 0.3% | 0.6% | 193 |
| Epilepsy | 18+ yrs | 0.3% | 0.8% | 154 |
| Peripheral arterial disease | All ages | 0.3% | 0.6% | 166 |
| Osteoporosis | 50+ yrs | 0.3% | 1.2% | 44 |
| Learning disability | All ages | 0.2% | 0.6% | 134 |
- Inclusive Health PCN (7 practices)
- Regent Health PCN (8 practices)
- South Camden PCN (3 practices)
- South Westminster PCN (4 practices)
- West End & Marylebone PCN (9 practices)
- West-Hill Health PCN (9 practices)
- Westminster Living Well PCN (3 practices)
Which practices are in St John's Wood & Maida Vale PCN?
Dr Hugh Wright, Little Venice Medical Centre, St Johns Wood Medical Practice, The Randolph Surgery, The Wellington Health Centre and Third Floor Lanark Road Medical Centre.
How do patients rate St John's Wood & Maida Vale PCN?
79% described their overall experience as good in the 2026 GP Patient Survey, against 77% across England.
How many patients does St John's Wood & Maida Vale PCN cover?
57,058 registered patients across 6 practices in September 2026.
How many patients per GP does St John's Wood & Maida Vale PCN have?
2,412 per full-time-equivalent qualified GP, against 2,171 across England.