St Johns Wood Medical Practice, London: patient reviews and CQC rating
St Johns Wood Medical Practice is a GP practice in London with 24,082 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77% (West and North London: 75%). The Care Quality Commission rates it Good overall, in a report published in October 2017. It has 10.5 full-time-equivalent qualified GPs, or 2,286 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about St Johns Wood Medical Practice
Its best result against England is the share who found it easy to get through to the practice by phone: 69%, above the England figure of 57%. Its weakest is the share who said the healthcare professional was good at listening to them: 84%, against 87% across England. Of the 11 results in the table, 3 are above England and 0 below by more than the survey's margin of error, and 8 within it.
On overall experience it is 132nd of the 648 practices in London with 50 or more responses. 69% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (86%). 105 patients answered the survey (response rate 14%).
| Survey question | St Johns Wood Medical Practice | West and North London | England |
|---|---|---|---|
| Overall experience good | 86% | 75% | 77% |
| Easy to contact by phone | 69% | 62% | 57% |
| Easy to contact via the website | 63% | 57% | 58% |
| Easy to contact via the NHS App | 65% | 54% | 54% |
| Reception team helpful | 89% | 83% | 85% |
| Last contact good | 80% | 73% | 73% |
| Wait for appointment about right | 79% | 68% | 69% |
| Listened to well | 84% | 86% | 87% |
| Treated with care and concern | 85% | 84% | 86% |
| Confidence and trust in the clinician | 91% | 92% | 93% |
| Needs met | 88% | 89% | 90% |
CQC's overall rating for St Johns Wood Medical Practice is Good, published in October 2017. All 5 key questions are rated Good. It held the same rating in the report before (April 2015).
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
24,082 patients were registered at St Johns Wood Medical Practice in September 2026, up 4.7% on a year earlier (England: down 1.1%).
13% of its patients are aged 65 or over, against 19% across England. With 10.5 full-time-equivalent qualified GPs, there are 2,286 patients per GP, close to the England figure of 2,171 and West and North London's 2,497. The practice also has 2.5 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 8.7 | 8.7 |
| August 2024 | 8.7 | 8.7 |
| August 2025 | 8.1 | 8.9 |
| August 2026 | 10.5 | 10.5 |
From June 2026 to August 2026 the practice recorded 10,956 appointments a month, or 455 per 1,000 registered patients (England: 510). 92% were face to face (England: 63%). 62% took place on the day they were booked and 4% more than 28 days after booking (England: 45% and 5%).
47% were with a GP rather than another member of the practice team. 4% of booked patients did not attend.
| Measure | St Johns Wood Medical Practice | West and North London | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 455 | 469 | 510 |
| Face to face | 92% | 60% | 63% |
| Same day as booked | 62% | 48% | 45% |
| More than 28 days after booking | 4% | 2% | 5% |
| Did not attend | 4% | 5% | 4% |
Compared with England, the practice has a lower share of patients for osteoporosis (0.1% against 1.2%), a learning disability (0.1% against 0.6%) and COPD (0.4% against 1.9%). The practice's patients live in areas with an average deprivation score of 13.4 (England: 21.8; higher is more deprived). Life expectancy for its patients' neighbourhoods is 86.5 years for women and 82.6 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| High blood pressure | All ages | 7.9% | 15.2% |
| Depression | 18+ yrs | 3.5% | 14.3% |
| Diabetes | 17+ yrs | 3.5% | 7.9% |
| Cancer | All ages | 2.8% | 3.8% |
| Asthma | 6+ yrs | 2.5% | 6.6% |
| Coronary heart disease | All ages | 1.9% | 3.0% |
| Chronic kidney disease | 18+ yrs | 1.9% | 4.6% |
| Atrial fibrillation | All ages | 1.3% | 2.2% |
| Stroke and TIA | All ages | 1.0% | 1.9% |
| Serious mental illness | All ages | 0.5% | 1.0% |
| Heart failure | All ages | 0.4% | 1.1% |
| COPD | All ages | 0.4% | 1.9% |
| Dementia | All ages | 0.4% | 0.8% |
| Rheumatoid arthritis | 16+ yrs | 0.4% | 0.8% |
| Epilepsy | 18+ yrs | 0.3% | 0.8% |
| Peripheral arterial disease | All ages | 0.2% | 0.6% |
| Palliative care | All ages | 0.2% | 0.6% |
| Osteoporosis | 50+ yrs | 0.1% | 1.2% |
| Learning disability | All ages | 0.1% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 53.6% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 47.1% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 43.7% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 48.5% | 74.9% |
St Johns Wood Medical Practice, Hospital of St John & St Elizabeth, Brampton House, 60 Grove End Road, St John's Wood, London, NW8 9NH. Phone: 020 3657 9449.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| The Wellington Health Centre | 0.3 km | 90% |
| Third Floor Lanark Road Medical Centre | 0.8 km | 87% |
| The Abbey Medical Centre | 0.8 km | 82% |
| The Randolph Surgery | 0.9 km | 55% |
| Belsize Priory Medical Practice | 1.0 km | 79% |
- Dr Hugh Wright (79% overall experience good)
- Little Venice Medical Centre (87% overall experience good)
- The Randolph Surgery (55% overall experience good)
- The Wellington Health Centre (90% overall experience good)
- Third Floor Lanark Road Medical Centre (87% overall experience good)
How do patients rate St Johns Wood Medical Practice?
In the 2026 GP Patient Survey, 86% of patients described their overall experience of St Johns Wood Medical Practice as good, above the England figure of 77%. 69% found it easy to get through by phone.
How many patients are registered at St Johns Wood Medical Practice?
24,082 patients were registered in September 2026, up 4.7% on a year earlier.
What is St Johns Wood Medical Practice's CQC rating?
Good overall, published in October 2017.
How many GPs does St Johns Wood Medical Practice have?
10.5 full-time-equivalent qualified GPs (13 qualified GPs by headcount), which is 2,286 patients per GP against 2,171 across England.
Are appointments at St Johns Wood Medical Practice face to face?
92% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is St Johns Wood Medical Practice's phone number?
020 3657 9449.