Great Yarmouth & Northern Villages PCN: primary care network practices and patient survey
Great Yarmouth & Northern Villages PCN is a primary care network of 5 GP practices with 65,676 registered patients (September 2026). In the 2026 GP Patient Survey, 86% of its patients described their overall experience as good, above the England figure of 77%. Its practices have 1,650 patients per qualified GP (England: 2,171).
Latest data: September 2026. Registered patients September 2026; GP Patient Survey 2026.
Across the 5 practices in Great Yarmouth & Northern Villages PCN with survey results, the share of patients describing their overall experience as good ranges from 84% at Newtown Surgery to 96% at Fleggburgh Surgery, with a median of 86% (England: 77%). 3 are above England and 0 below by more than the survey's margin of error. Fleggburgh Surgery has the highest share finding it easy to get through by phone (94%, England 57%).
| Practice | Registered patients | Overall experience good | Easy to contact by phone | CQC rating | Patients per GP |
|---|---|---|---|---|---|
| Fleggburgh Surgery | 2,019 | 96% | 94% | Good | 1,033 |
| Dr Duffield and Partners | 15,085 | 88% | 79% | Outstanding | 1,581 |
| Nelson Medical Centre | 6,245 | 86% | 76% | Good | 2,465 |
| Ormesby Village Surgery | 17,408 | 85% | 79% | Good | 2,321 |
| Newtown Surgery | 24,919 | 84% | 68% | Good | 1,364 |
Results for the network as a whole, from 532 responses, against Norfolk and Suffolk and England.
| Survey question | Great Yarmouth & Northern Villages PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 86% | 80% | 77% |
| Easy to contact by phone | 75% | 61% | 57% |
| Easy to contact via the website | 67% | 62% | 58% |
| Easy to contact via the NHS App | 60% | 55% | 54% |
| Reception team helpful | 92% | 88% | 85% |
| Last contact good | 82% | 76% | 73% |
| Wait for appointment about right | 74% | 74% | 69% |
| Listened to well | 92% | 89% | 87% |
| Treated with care and concern | 90% | 88% | 86% |
| Confidence and trust in the clinician | 96% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
There are 1,650 registered patients per full-time-equivalent qualified GP in Great Yarmouth & Northern Villages PCN, fewer than England's 2,171 and Norfolk and Suffolk's 2,133. Practices recorded 564 appointments a month per 1,000 patients (England: 510), 81% of them face to face. 35% of appointments took place on the day they were booked (England: 45%).
24% of registered patients are aged 65 or over (England: 19%). Lists shrank by 0.9% over the year (England: shrank 1.1%).
| Measure | Great Yarmouth & Northern Villages PCN | Norfolk and Suffolk | England |
|---|---|---|---|
| Patients per qualified GP | 1,650 | 2,133 | 2,171 |
| Appointments per 1,000 patients a month | 564 | 578 | 510 |
| Face-to-face appointments | 81% | 70% | 63% |
| Same day as booked | 35% | 42% | 45% |
| Did not attend | 5% | 3% | 4% |
| Patients aged 65 or over | 24% | 25% | 19% |
Relative to England, the register furthest above England's rate at practices in Great Yarmouth & Northern Villages PCN is copd (3.6% against 1.9%), and the furthest below is palliative care (0.5% against 0.6%).
| Condition register | Age group | Great Yarmouth & Northern Villages PCN (2024/25) | England | Patients on register |
|---|---|---|---|---|
| High blood pressure | All ages | 20.5% | 15.2% | 13,486 |
| Depression | 18+ yrs | 17.1% | 14.3% | 9,217 |
| Diabetes | 17+ yrs | 10.9% | 7.9% | 5,935 |
| Asthma | 6+ yrs | 8.5% | 6.6% | 5,306 |
| Chronic kidney disease | 18+ yrs | 6.1% | 4.6% | 3,299 |
| Cancer | All ages | 4.2% | 3.8% | 2,765 |
| Coronary heart disease | All ages | 3.9% | 3.0% | 2,604 |
| COPD | All ages | 3.6% | 1.9% | 2,369 |
| Atrial fibrillation | All ages | 2.8% | 2.2% | 1,822 |
| Stroke and TIA | All ages | 2.6% | 1.9% | 1,713 |
| Osteoporosis | 50+ yrs | 2.0% | 1.2% | 564 |
| Heart failure | All ages | 1.5% | 1.1% | 987 |
| Serious mental illness | All ages | 1.4% | 1.0% | 907 |
| Epilepsy | 18+ yrs | 1.1% | 0.8% | 597 |
| Dementia | All ages | 1.0% | 0.8% | 651 |
| Peripheral arterial disease | All ages | 1.0% | 0.6% | 650 |
| Rheumatoid arthritis | 16+ yrs | 1.0% | 0.8% | 532 |
| Learning disability | All ages | 0.9% | 0.6% | 583 |
| Palliative care | All ages | 0.5% | 0.6% | 323 |
- Central Norwich PCN (5 practices)
- Gorleston PCN (2 practices)
- North Norfolk 1 PCN (3 practices)
- Norwich East PCN (8 practices)
- Norwich North PCN (3 practices)
- Swaffham & Downham Market PCN (7 practices)
- West Norfolk Coastal PCN (5 practices)
- West Norwich PCN (5 practices)
Which practices are in Great Yarmouth & Northern Villages PCN?
Dr Duffield and Partners, Fleggburgh Surgery, Nelson Medical Centre, Newtown Surgery and Ormesby Village Surgery.
How do patients rate Great Yarmouth & Northern Villages PCN?
86% described their overall experience as good in the 2026 GP Patient Survey, above the England figure of 77%.
How many patients does Great Yarmouth & Northern Villages PCN cover?
65,676 registered patients across 5 practices in September 2026.
How many patients per GP does Great Yarmouth & Northern Villages PCN have?
1,650 per full-time-equivalent qualified GP, against 2,171 across England.