Dr Duffield and Partners, Great Yarmouth: patient reviews and CQC rating
Dr Duffield and Partners is a GP practice in Great Yarmouth with 15,085 registered patients (September 2026). In the 2026 GP Patient Survey, 88% of its patients described their overall experience as good, above the England figure of 77% (Norfolk and Suffolk: 80%). The Care Quality Commission rates it Outstanding overall, in a report published in January 2016. It has 9.5 full-time-equivalent qualified GPs, or 1,581 patients per GP.
Latest data: September 2026. Patient survey 2026; registered patients September 2026; appointments to August 2026.
What patients say about Dr Duffield and Partners
Its best result against England is the share who found it easy to contact the practice through its website: 80%, above the England figure of 58%. Its result closest to England is the share who said they were treated with care and concern: 87%, against 86% across England. Of the 11 results in the table, 6 are above England and 0 below by more than the survey's margin of error, and 5 within it.
On overall experience it is 2nd of the 8 practices in Great Yarmouth with 50 or more responses. 79% found it easy to get through by phone (England: 57%). The overall experience result is unchanged from 2025 (88%). 94 patients answered the survey (response rate 22%).
| Survey question | Dr Duffield and Partners | Norfolk and Suffolk | England |
|---|---|---|---|
| Overall experience good | 88% | 80% | 77% |
| Easy to contact by phone | 79% | 61% | 57% |
| Easy to contact via the website | 80% | 62% | 58% |
| Easy to contact via the NHS App | 67% | 55% | 54% |
| Reception team helpful | 94% | 88% | 85% |
| Last contact good | 91% | 76% | 73% |
| Wait for appointment about right | 82% | 74% | 69% |
| Listened to well | 90% | 89% | 87% |
| Treated with care and concern | 87% | 88% | 86% |
| Confidence and trust in the clinician | 94% | 94% | 93% |
| Needs met | 94% | 92% | 90% |
In the Friends and Family Test for July 2026, 97% of 562 responses rated the practice good or very good (England: 92%).
CQC's overall rating for Dr Duffield and Partners is Outstanding, published in January 2016. 2 key questions are rated differently: Safe Good and Effective Good.
| Key question | Rating |
|---|---|
| Safe | Good |
| Well-led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
15,085 patients were registered at Dr Duffield and Partners in September 2026, down 0.5% on a year earlier (England: down 1.1%).
18% of its patients are aged 65 or over, against 19% across England. With 9.5 full-time-equivalent qualified GPs, there are 1,581 patients per GP, fewer than the England figure of 2,171 and Norfolk and Suffolk's 2,133. The practice also has 1.4 nurses and 2.6 other clinical staff such as pharmacists and physiotherapists (full-time equivalent).
| Year | Qualified GPs (FTE) | All GPs incl. trainees (FTE) |
|---|---|---|
| August 2023 | 10.4 | 13.6 |
| August 2024 | 11.1 | 14.0 |
| August 2025 | 11.1 | 13.2 |
| August 2026 | 9.5 | 12.5 |
From June 2026 to August 2026 the practice recorded 7,970 appointments a month, or 528 per 1,000 registered patients (England: 510). 68% were face to face (England: 63%). 30% took place on the day they were booked and 6% more than 28 days after booking (England: 45% and 5%).
49% were with a GP rather than another member of the practice team. 6% of booked patients did not attend.
| Measure | Dr Duffield and Partners | Norfolk and Suffolk | England |
|---|---|---|---|
| Appointments per 1,000 patients a month | 528 | 578 | 510 |
| Face to face | 68% | 70% | 63% |
| Same day as booked | 30% | 42% | 45% |
| More than 28 days after booking | 6% | 8% | 5% |
| Did not attend | 6% | 3% | 4% |
Compared with England, the practice has a higher share of patients on its registers for a learning disability (1.2% against 0.6%), COPD (3.1% against 1.9%) and peripheral arterial disease (0.9% against 0.6%). It has a lower share for palliative or supportive care needs (0.3% against 0.6%). The practice's patients live in areas with an average deprivation score of 53.1 (England: 21.8; higher is more deprived).
Life expectancy for its patients' neighbourhoods is 80.4 years for women and 74.9 for men (England: 83.0 and 79.1).
| Condition register | Age group | Practice (2024/25) | England |
|---|---|---|---|
| Depression | 18+ yrs | 17.6% | 14.3% |
| High blood pressure | All ages | 15.3% | 15.2% |
| Diabetes | 17+ yrs | 10.2% | 7.9% |
| Asthma | 6+ yrs | 8.3% | 6.6% |
| Chronic kidney disease | 18+ yrs | 4.7% | 4.6% |
| Cancer | All ages | 3.5% | 3.8% |
| Coronary heart disease | All ages | 3.3% | 3.0% |
| COPD | All ages | 3.1% | 1.9% |
| Stroke and TIA | All ages | 2.3% | 1.9% |
| Atrial fibrillation | All ages | 2.0% | 2.2% |
| Osteoporosis | 50+ yrs | 1.9% | 1.2% |
| Serious mental illness | All ages | 1.3% | 1.0% |
| Learning disability | All ages | 1.2% | 0.6% |
| Epilepsy | 18+ yrs | 1.1% | 0.8% |
| Heart failure | All ages | 1.0% | 1.1% |
| Peripheral arterial disease | All ages | 0.9% | 0.6% |
| Rheumatoid arthritis | 16+ yrs | 0.7% | 0.8% |
| Dementia | All ages | 0.7% | 0.8% |
| Palliative care | All ages | 0.3% | 0.6% |
| Screening coverage | Period | Practice | England |
|---|---|---|---|
| Bowel cancer screening (aged 60 to 74) | 2024/25 | 66.4% | 72.9% |
| Breast cancer screening (women aged 53 to 70) | 2024/25 | 66.6% | 72.2% |
| Cervical screening (women aged 25 to 49) | 2023/24 | 79.4% | 67.5% |
| Cervical screening (women aged 50 to 64) | 2023/24 | 79.5% | 74.9% |
Dr Duffield and Partners, The Park Surgery, 4 Alexandra Road, Great Yarmouth, NR30 2HW. Phone: 01493 855672.
| Nearby practice | Distance | Overall experience good |
|---|---|---|
| Nelson Medical Centre | 0.7 km | 86% |
| Newtown Surgery | 1.5 km | 84% |
| Millwood Medical Practice | 3.2 km | 67% |
| The Beaches Medical Centre | 3.2 km | 62% |
| Ormesby Village Surgery | 8.2 km | 85% |
- Fleggburgh Surgery (96% overall experience good)
- Nelson Medical Centre (86% overall experience good)
- Newtown Surgery (84% overall experience good)
- Ormesby Village Surgery (85% overall experience good)
How do patients rate Dr Duffield and Partners?
In the 2026 GP Patient Survey, 88% of patients described their overall experience of Dr Duffield and Partners as good, above the England figure of 77%. 79% found it easy to get through by phone.
How many patients are registered at Dr Duffield and Partners?
15,085 patients were registered in September 2026, down 0.5% on a year earlier.
What is Dr Duffield and Partners's CQC rating?
Outstanding overall, published in January 2016.
How many GPs does Dr Duffield and Partners have?
9.5 full-time-equivalent qualified GPs (9 qualified GPs by headcount), which is 1,581 patients per GP against 2,171 across England.
Are appointments at Dr Duffield and Partners face to face?
68% of appointments from June 2026 to August 2026 were face to face, against 63% across England.
What is Dr Duffield and Partners's phone number?
01493 855672.